Fredeline S.

Back in September 2014( transactions number T*******240)
I ordered some clothes on lovely wholesale.com for $106.68. It took forever for me to receive the merchandise. I finally got the merchandise at the end of October 2014. After opening the merchandise I realized I only had four items when I ordered five. I also didn't like any of the items that I ordered. (They didn't look anything like they did on the website) I went to the website and submitted a ticket ( there's no other way to contact them) I asked them where is my fifth item. The website told me that the item was out of stock and they no longer had it. I was very upset do to the fact that no one tried to contact me in any way or form to let me know the they no longer had the item but yet they kept my money. After going back to back for days on the ticket I submitted they refunded me $15.94 as for the one item that was out of stock. I returned all the merchandise that I purchased $106.68 minus the one item $90.70 in October 2014. Months pass by and no one ever contacted me regarding the items that I returned. On January 11,2015 I submitted another ticket I told them that I returned all of the merchandise back in October and I never received a refund for the returned merchandise. Someone replyed to my ticket saying that they did give me a refund, I asked them where did they send a refund to because I never received a refund for $90.70 for the retuned merchandise. They than told me the refund was for $15.94. I explained that refund was for an item out of stock that I never even received not for all the merchandise that I returned. They continue to ignore me regarding the returned merchandise and just kept saying that they gave me a refund for $15.94 and never even mentioned the items I returned than they closed the ticket. Lovelywholesale stole $90.70 from me I will never shop there again and I suggest that you don't either.