I've had this app for my kids and husband for a few years. It was working well in the beginning, but now its showing my husband in another state and then all of a sudden back at work then in another state again. He doesn't travel for work at all. The other day it had him travel through a wooded area where there are no roads and a small pond. What's going on? He was at work the whole time with his phone on the office. My daughter takes her phone to school and leaves it on silent. It shows her still at home. We made sure we updated life 360 and rebooted our phones, etc... I guess we'll look for something more reliable.
This app sucks! I recently installed the app and created my family circle. I was so excited to set it up and feel safer knowing where my kids are. This morning I received a notification that my son left school and was traveling west along a major highway. I hopped in my car and followed the directions to his location which led me to the middle of a cornfield. You can imagine my concern and the various thoughts going through my mind! I contacted the school and confirmed he was still at school and had never left the building. Thank GOD! I checked online and found reviews with the same type of issue over and over again. When purchasing the app the review looked great. And i tried to add a review based on today's incident and it wouldn't let me. Stay away from this app! It is horribly unreliable!! :-(
Seemed to work well initially but stopped working on my son's phone which was the whole reason for using it so we could track his location. Kept reporting he was still at school at 10.30pm even though he was next to me at home. Even though he received my requests to check-in and I could receive those check-ins I still had to remove him from the circle, re-invite him and reboot his phone to get it showing the correct location. If something happened and he was missing I wouldn't be able to remotely reset his phone, would I? Unreliable piece of garbage app.. delete at once!
My log says my husband took a trip at 3am twice yet he was home because when I opened the map it said home ,this is a problem and will create a big problem. Would you guys please fix this my daughters phone is always accurate what's going on.......thank goodness for wives and husband's who know better I love this app it's just that thank be blessed
I like the app for my daughter. However, lately it is giving me crazy locations that aren't even close to each other and most of the time, she's with me! Then, I started getting alerts of speeding... AGAIN, with me and not accurate.
Wish they would get it corrected because I was really relying on it.
I liked the App and was considering joining until strange things like it says my husband left for a 12 mile trip at 12:25am and I,know for a fact he was with me. Also it says that on my son as well and I know he was at home. I'm getting very frustrated,
Still having problems this said my wife left and came Bach home 15 times while she was sitting next to me at home. I have asked them to fix this but I guess they don't care.Lousy app lousy support
This stupid app is causing me so many freaking problems, it says I leave work and I don't leave until my shift is over... It's causing my fiance and I to fight because he thinks I'm secretly seeing someone else while at work. Not cool at all. I'm a faithful woman and I'm not cheating on my husband to be. This app is a joke
So many negative reviews here, never had a problem with it and can only assume that those that have problems have gps issues with the phone rather than the app - the gps info can be wrong if the phone doesn't get good signals.
So don't blame the app!
Had life support on Samsung Galaxy S 111 and my Granddaughter gave me her old phone Galaxy S6 keeping my same cell number. My Granddaughter is very technical savvy and she transferred everything from old phone to new phone, everything transferred fine EXCEPT "Life 360". It doesn't want to accept my phone number and do not remember password, cannot get any help from Life 360 Technical people to solve problem. Very unhappy with Life 360.
When my son started driving, I was apprehensive like any other concerned parent. When I was told by a family friend about your app, I immediately downloaded it. Upon looking into the features, especially the crash detection, I felt it necessary to pay the yearly $69.99 for peace of mind. Since then, I have been nothing short of disappointed.
The app is constantly giving false information; saying my son had left a certain place when indeed he has not and his number has been strangely deleted from time to time from the app. In another upsetting situation, my son was involved in an accident just over a week ago. From my understanding, your app is supposed to detect a crash, call the driver and if there is no response, I would be the next in line to receive a call from your company. None of this was the case when my son slammed into a guardrail! Then today he called me frantically to tell me not to worry because there was not a crash, yet his crash detection enabled on his phone.
I don't understand the constant problems and I am very unhappy with the services I have paid for. I am even more upset when there is no other way to reach your company other than what you, on your website say, is only by email or "plain old snail mail." What legitimate company does not have a telephone contact? Don't waste your money- I have requested a full refund!
I've had similar issues with this trash. I'm sitting at work and it's showing me MOVING. And MILES away from my job. WTF? Now my girl is suspicious and thinks I'm fooling around instead of being at work. This SUCKS!!! I'm watching it right now and it's got me 15 miles away from my job AFTER first stating that I was here for a few hours. It looks like I came to work, checked in and then left. Trash!
Tip for consumers: Don't use this!
this app is pathetic. the only reason for people to use such a sick resource is to manipulate. Your kids will get there just fine, folks. And for the couples who use this, you can call and say you got there fine. Learn to trust each other its not that hard.
My boyfriend Doug Woods had this app put on our phones. Two inaccurate trips showed up on my phone when I was house sitting for my parents this last week. He is now convinced that I am cheating on him, when I was simply at my parents house. We are breaking up due to this stupid app (after 9 years together). Thanks for that, Life360. signed Connie O'Neill
I have been home with my husband all day. We checked to see if my son made it to work and it has me in 3 different areas over 50 miles away. Showed I took a,72 mile trip in 2 minutes.Now have to apologize for trusting app over my son the other night when it showed him somewhere else.
i am from hyderabad and i am in gurugram medanta hospital.my wife says life360 showing i was in lucknow new berry road.i have never been in lucknow in my entire life and this app could be big reason to make divorce between two people.
i just removed this app total nonsense.i thought it could help me to watch my family either they are safe or not but..:(
Numerous errors. Always showing people leaving and arriving, set locations whenever the app feels like it. Also, showed a 96 mile trip (actually only 55 miles} driven in all of 2 minutes! Stay away from this website. This gives no true accuracy! Use alternatives such as Find My Friends.
My spouse (age 77) went to a convention. The two days she was there, Life360 showed her Iphone6 going into a nearby mall parking lot around 10:30 pm. The phone next appeared at another point in the same parking lot around 4 am. It stayed in the parking lot and finally returned to her room around 8 am, when she and the lady she was sharing a room with got up and she removed her phone from the charger where it had been plugged in all night. Essentially the same story for both nights. This is total bull$#*!.
I have subsequently walked through our neighborhood (2 miles a trip) on several occasions since she returned home. I carried both her Iphone and my Android. The app seems to know when I am moving, It gets beginning and ending point accurate, but hasn't a clue the actual route I followed. Have doubled back on my self, changed routes, stopped long enough for the app to hopefully catch up. Good luck with that. This morning I stopped on the beach two blocks from my house and after 5 minutes, learned that I had been there since 6:30 pm last night. Really?
Eventually it did catch up, but since I am foot traffic, how long does it take?
I will say that for routine trips, it will track driving trips to and from church, work, etc. So if it is only good while you are moving - 35mph or better, how reliable can it be.
And under overcast skies, forget it. It's best guess until the weather clears.
yes i have a question about life 360. Good Afternoon: I have been a member since last year and I want to say I am super happy with the app and I recently upgraded to plus and highly recommend to all my friends and family. Yesterday something strange happened with the app and I want to know if you can explain why it happened. One of my circle members showed a 164 mile drive made in 26 minute @ 61mph from Laredo to San Antonio. Then showed a 164 mile drive made in 12 min drive @ 51 mph from San Antonio to Laredo. First of all the driver did not leave Laredo and secondly if driver left the drive to/from San Antonio to Laredo is not 12 or 26 minutes. Can you please advise what may have happened here.
Recently thought we signed up for the free edition, to our surprise a few days later received an overdraft charge on a bank account we never use anymore and keep very little money in it. Somehow Life360 had charged an old card we had in Google, without the 3 numbers on the back being entered for a yearly subscription. Called Google, they were helpful contacted these people since they already have the money and they wouldn't refund it. We have canceled the account, so Google sent us a way to contact them and ask for our money. I sent a nice email explaining everything and get a reply that they had no way seeing Google Wallet so the CSR rep there said in her on words I needed to get "wit" them to get my refund. Call Google again and they are very helpful send me another letter that I can add to and forward to this so called company.
Hopefully they will get back "wit" me....lol I feel I have just had $69.99 stolen from me, that I will never see but will be giving Life360 daily updates!
PLEASE DON'T GET RIPPED OFF AS WE HAVE!!!
This app worked flawlessly in the FREE version, but as soon as we paid for added features, it has lagged, had my son leaving the house several times a night, (while I am standing there watching him sleeping), has my husband in a nearby forest, while we are in the backyard. I used to LOVE it, but it is now too glitchy and innacurate! So disappointed as it was a great app initially.
I just got this app. It tells me my daughter is somewhere that she's not and it doesn't give me updates until she's home. So aggravated. She's starting to date and I need an app that works!!!
Customer Questions & Answers
It shows accurate time just a wrong location...
As far as I know, the free membership does not expire, My wife has the free membership, and I purchased the 30 day history for $5.00 a month. We have been on Life360 for months. People have had complaints about this app. We both have Android phones, and haven't had problems so far.
Has been helpful for the most part...... but a little frightening in some others.... mostly accurate but not always!! and now I feel there is a site online that they can go to ...to figure out how to outsmart the device we have...
get her to read the reviews + watch the app for inconsistencies, when it shows you where you are not FaceTime her, call, text a selfie anything to prove the app is faulty and it is, I've questioned a ton of locations it said my husband was he provided proof to eliminate my grief the thankfully we have a good sense of humour
I don't know if this is the case at all, but I had the same situation with my phone. And it was because I also had the app downloaded on my iPad which stayed at home all the time and it was picking up the location of my iPad and not my iPhone . Just a thought!
I work out at Lakeshore Towers in Irvine CA and it shows me at a different location than at the gym. Why and how do I fix it?
It's a very dodgy app, just puts the guy who's tracking in trouble by sending text messages to connect to the person whom you are trying to track, thus putting the tracker in tough spot. Please ditch this app!!!
This is a very dodgy app, it sends messages to all your friends and Family members. It doesn't help anything with tracking, so nasty app!!
This life 360 is almost never right, Infact right as I write this at work, it says I'm 4 miles away in a place I've never been before. It says my wife is at her sisters, I just talked to her she's been home for hours.
Business owners: What’s your side of the story?
Manage your business