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California
2 reviews
14 helpful votes
Follow Phil A.
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ImageShack is terrible, don't trust them. I used their free service and they changed it without telling me. They deleted all of my 214 pictures and starting charging me even though I emailed them requesting that they close my account. They don't have a phone number and they never return emails. I had to have my credit card company block them from future charges. ImageShack is a scam. Do NOT trust them because they'll rip you off too. Shutterfly and Google photos are free and very good, use them instead.

Date of experience: May 8, 2016
Maine
2 reviews
4 helpful votes
Follow Kristen O.
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I sent their support team a simple question in May. Despite several follow-up attempts and creating a whole new ticket to explain one-sided conversation I've been having, I still have had no contact from them beyond the autoresponder email that assures me a member of their support team is reviewing my ticket.

Date of experience: July 5, 2018
GB
6 reviews
37 helpful votes
Follow Angela S.
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I've used ImageShack as a paying member for years, but images keep disappearing. Sometimes they can retrieve them, sometimes they can't, which really isn't good enough. I used to have their uploader on my website for my members to use, but now they have deleted all free images and every, single one of their images have now gone, leaving ugly pages with missing images, giving my website an unprofessional look. I need a reliable image host but this one doesn't appear to fit the bill.

Date of experience: July 6, 2016
GB
1 review
4 helpful votes
Follow hugh t.
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I have been using it on a fairly small scale for a couple of years, just a few hundred photos. But a number of my photos have disappeared from the site over the last few months, I have tried repeatedly to get on touch but get no response from them, even though I am a paying subscriber.

Date of experience: March 2, 2014
Morocco
2 reviews
0 helpful votes
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Untrusted
January 11, 2022

I had many images stored in this site, i was a registered member, they couldn't keep them, they just deleted them without even warning me. Don't upload your images here if you want to stored permanently...

Date of experience: January 11, 2022
Virginia
1 review
4 helpful votes
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A rip off
September 21, 2016

They need a 100 negative stars I have paid ImageShack to restore my photos they took offline to make me pay. I paid and have sent e-mail after email asking the to restore my photos. They are a rip-off steal your treasured photos of loved ones no longer here and won't restore them.

Date of experience: September 21, 2016
Netherlands
1 review
4 helpful votes
Follow Dan G.
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I am a loyal paying subscriber to ImageShack. A few months ago I received a message from them that my credit card details were no longer valid. Having received a new card from the bank the expiry date had changed so I duly made the necessary changes and received (automated) confirmation that the changes had been accepted. This was further confirmed with them debiting my credit card for their services. Unfortunately my subscription status has continued to indicate "EXPIRED" and as such I am unable to upload. I have e-mailed their Customer Service four times and also left a voicemail on their phone. 2 weeks on and still no contact from them. My account remains "cancelled". I guess they just don't care and it looks like I'll have to get my credit card provider to block them and I will have to go to one of their competitors. Naturally I shall not be happy about the photos I will lose.

Date of experience: August 30, 2016
Virginia
1 review
1 helpful vote
Follow john l.
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I never signed up for image shack but for some reason the company has incorported dozens of my photographs in their system. Now I can not access these photographs which are precious and about 23 year old and older. I need image shack to release these family photos and remove image shack from my systrem.

Date of experience: December 21, 2020
Poland
1 review
1 helpful vote
Follow Marcin S.
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It's a scam
December 19, 2020

I bought premium, so i could see my images which didnt happen. Customer servie doesn't exist, and honestly im worried that they will take my money anywa, wheter or noth i cancelled my substriction so i have to blok them by my czard provider.

Date of experience: December 19, 2020
Bulgaria
1 review
6 helpful votes
Follow Sime A.
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I've had an account on imageshack for AT LEAST 6 years now. I remember they changed some policies in 2015 where they said anything you uploaded here will be deleted UNLESS you are premium. That was the moment of my defeat. I didn't take it seriously, I mean how can they delete all my images, right?

I was wrong, my images are there, but they are just white blank frames, nothing else. First uploading was free, then they implemented a trial account and after that they started charing 1$/month. Now it's 3$ and I've sent them 7 e-mails for support. I will pay them, If that's what they want, to get back my FRIGGIN MEMORIES. I don't have my old hard drive from 6 years ago, they won't even respond and tell me to at least f$%k off.

If you are in any doubt of whether to go with them: DON'T. I am not lying right now. I am currently on a crusade to bring those $#*!s down. This used to be a great, professional and reliable website. Now, it's just an empty void waiting to be filled with suckers like me who will fall for them.

Date of experience: January 7, 2018
Idaho
4 reviews
10 helpful votes
Follow Jim B.
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I signed up in 2014 to try Imageshack and recieved one free mont of trial.

The photo-hosting aspect of their service is excellent so when the trial month ended I was quoted $12 for the next year for their Premium service.

Fast forward to January 2015 when I was supposed to renew: I was going to renew about a week early because my credit card info had changed. When I went on the Imageshack website to access my account information, the drop-down menu that usually has the renewal section was not available. I searched and searched with no success. Instead there is a big drop-down cover over my locked account saying that I can renew my Premium account for $36+ for the next year; that's triple my charges for last year! Will next year be $50?

Phone number for customer service? No such thing. I even searched Hoover's business listings, found a phone number for their offices in Los Gatos, California, and called in to find a voicemail-only answer, with no identification that it was truly Imageshack that I had reached. Bogus...

I have emailed their support desk and received only auto-replies that said that my inquiry has been received and that it may take awhile for a personal reply if they are busy. 10 days now and no information. Bogus.

Date of experience: February 12, 2015
Spain
58 reviews
312 helpful votes
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Probably the best way to quickly upload and share a photo or two. No sign ups are required and they support free hot-linking.

Date of experience: April 13, 2010
France
3 reviews
0 helpful votes
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Photo hosting
January 18, 2021

Just a simple photo hosting resource, however their customer support is the thing they should work on, everything else is allright

Date of experience: January 21, 2017
California
1 review
4 helpful votes
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F**king scammers
September 8, 2017

They promised to recover my items with premium membership 5 months ago. Time to report their lying asses. Oh they dont respond to any customer emails

Date of experience: September 8, 2017
Portugal
1 review
10 helpful votes
Follow Vando S.
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I'm on a paid premium subscription just so I could retrieve my pictures but I've tried for weeks to get in touch with someone and No one answers!

Shame on you Imageshack, Shame ON YOU!

Date of experience: February 14, 2018
Tennessee
1 review
5 helpful votes
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Stay Away!
October 24, 2016

If you need a image hosting site go to photobucket. Imageshack is not worth the time or effort

Date of experience: October 24, 2016

Overview

ImageShack has a rating of 1.8 stars from 17 reviews, indicating that most customers are generally dissatisfied with their purchases. ImageShack ranks 87th among Photo Sharing sites.