Dan G.

I am a loyal paying subscriber to ImageShack. A few months ago I received a message from them that my credit card details were no longer valid. Having received a new card from the bank the expiry date had changed so I duly made the necessary changes and received (automated) confirmation that the changes had been accepted. This was further confirmed with them debiting my credit card for their services. Unfortunately my subscription status has continued to indicate "EXPIRED" and as such I am unable to upload. I have e-mailed their Customer Service four times and also left a voicemail on their phone. 2 weeks on and still no contact from them. My account remains "cancelled". I guess they just don't care and it looks like I'll have to get my credit card provider to block them and I will have to go to one of their competitors. Naturally I shall not be happy about the photos I will lose.