Cableboxandmodem

I purchased 2 boxes from cableboxandmodem.com. The boxes were dead on arrival. I obtained a RMA and sent them back Via Fedex for replacement or refund. I spoke to Jay twice and he stated the the boxes were received and send back to the manufacturer, and he stated that somebody will contact me regarding the refund. It has been almost 3 months now, I haven't received any refund. The company does not return calls or emails. It is a real scam. Stay away from cableboxandmodem.com

I bought three converter boxes from company in early November, 2017. Before buying them, I spoke to "Jay", who assured me boxes would work at my location. He recommended I use the "electronic check" means of payment. I had never done this before, but it allows the payment to come out of your checking account. BIG mistake on my part! If I had paid with a credit card, I could have easily reported the company's fraud and been credited back my money. So I paid $185 for three cable boxes. They arrived later that month, missing the power cords. I called Jay, and he sent the cords. Once I got the cords, I found that they wouldn't work in my city. This was confirmed by Jay and Spectrum cable. Frustrated, I returned the boxes by UPS. The company received the boxes in early December, 2017. Since then, I've sent 4 e-mails to ask about my refund -- no response. It is now March, 2018. I've called the company's main number several times -- all I get is an answering machine. I've called Jay several times, and they go to voicemail -- never a return call. So; I've been ripped off $185, plus another $25 for return UPS charges. Stay away from this company -- they are BAD NEWS!

I wanted to save $15 a month that Me@#$com wanted for DVR service. After looking around online I came across Cableboxandmodem.com in Co. Jay is a silver tongue and knows how to sell cable boxes that are not 100% compatible as he says. I bought a $100 cable box with dvr that was suppose to be 100% compatible and would work just like the providers box. Wrong! The on demand and search features dont work and the dvr didnt work either. After a few phone calls to the provider and Jay at cable box and modem it became apparent that Jay was a BS artist and didnt offer any real support in this matter. I requested a return RMA which I was given and 2 weeks later I was calling asking about my refund. The 2 times he actually answered the phone out of a dozen he confirmed the receipt of the returned box but would all of sudden be busy and would have "one of the girls" call me back. I never got a call back or reply to over 4 emails. I filed a complaint with the BBB and hope to have some intervention and refund recovery. Never buy from him, you will regret it and most likely be out $$$$

DO NOT DEAL WITH THIS OUTFIT! I was tired of paying a monthly fee on my Comcast digital box so I figured that I would purchase an HD box knowing that i would have to get an additional card for Comcast to plug in. This guy is a real snake he will smooth talk you and quote you all of the FCC & Congress laws and will actually tell you to send him your bill so that he can dispute with cable company. I GOT RIPPED OFF $125, I purchased an HD Box & a Modem for $100.00 and a $25.00 "Fee" to become a distributor and receive better prices. I received the HD Box but never received the Modem. He was available the first couple of times and would make the call to the cable company with you, then would say let it reset and all would be fine. Well it never happened BOX WAS JUNK! I emailed him many times also telling him that i never received the Modem and nothing! I left him several voicemails telling him that I would want a refund and if I did not receive it that one day I would find a site online and EXPOSE him for being a CHEAT! I cannot believe that a CON-ARTIST like this would not be processed by the Government for some type of Interstate Federal Mail crime. STAY AWAY YOU WILL GET RIPPED OFF!