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Steve S.

Contributor Level

Total Points
86

1 Review by Steve

  • Cableboxandmodem

3/4/18

I bought three converter boxes from company in early November, 2017. Before buying them, I spoke to "Jay", who assured me boxes would work at my location. He recommended I use the "electronic check" means of payment. I had never done this before, but it allows the payment to come out of your checking account. BIG mistake on my part! If I had paid with a credit card, I could have easily reported the company's fraud and been credited back my money. So I paid $185 for three cable boxes. They arrived later that month, missing the power cords. I called Jay, and he sent the cords. Once I got the cords, I found that they wouldn't work in my city. This was confirmed by Jay and Spectrum cable. Frustrated, I returned the boxes by UPS. The company received the boxes in early December, 2017. Since then, I've sent 4 e-mails to ask about my refund -- no response. It is now March, 2018. I've called the company's main number several times -- all I get is an answering machine. I've called Jay several times, and they go to voicemail -- never a return call. So; I've been ripped off $185, plus another $25 for return UPS charges. Stay away from this company -- they are BAD NEWS!

Steve Has Earned 6 Votes

Steve S.'s review of Cableboxandmodem earned 6 Very Helpful votes

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