AutoSlashReviews 43

I rented a car arranged by autoslash in Denver. When I got to the shuttle bus the driver asked my name and proceeded to tell me my reservation was canceled and I should've gotten an e mail stating as such. I obviously didn't. And told me i couldn't get on the shuttle because they didnt have any cars I had to arrange a last minute car that costs triple the price. I contacted autoslash to alert them of what happened and they told me that they weren't responsible for anything. They did not cancel my reservation and I must have been late for the rental company to cancel my reservation. I thought was very rude of them to assume that because I wasn't late. And yes they do hold responsibility for the cancel. They set it up. And should've know my car was canceled and had an alternative for me. Very poor customer service

I don't normally write negative reviews. However, in this case I felt the need to do so. I used this site to rent a car on 3/9/24. My flight was scheduled to arrive at 2:00 pm. We arrived 1 hour late. My first surprise was that I called the phone number I had to listen to a recording telling me that I had to find a shuttle bus in order to get to an offsite facility. That took 45 minutes. When we arrived, there was a line of people being told that their car was not available with no help finding another one. I got up to the counter at 4:05 and was told that they did not have my reservation. The gentleman behind the counter looked at my paperwork and determined that my reservation had been canceled because I was more than 2 hours late, Keep in mind that this was a prepaid reservation. I was willing to take any car they had. Turns out they didn't have any cars available for anyone. I had to go across the street to Sixt car rental where I was able to get a car at an additional $200.

When I contacted About this I had to jump through several hoops in order to get my prepaid amount refunded. This site is just a broker and has no connection to the car renters or any ability to fix a problem

Needless to say, I will not be using this company in the future.

I booked a rental through Autoslash, paid for it and showed up at the Avis the car was booked at.

There were hidden fees that weren't mentioned by Autoslash and Avis wouldn't let me get the car unless I paid them. I was at the Avis desk when I called Autoslash and Autoslash said to just pay them, send the receipt and I would get refunded.

Did as I was told, sent the receipt and they said I would get my refund. Waited a week and heard nothing, upon following up they told me they decided to deny the refund and they would not help me further.

In the end I have to chargeback my card and file with the state attorney general. It would have been cheaper and easier to just book directly through the car rental company.

I recently booked a rental car with thrifty thru autoslash. I did prepay and whe nIgot to the rental counter, at the correct time, I was told they didn't have and vehicles and it would be a wait and at leas 45 minutes or longer and could not guarantee. I contacted autoslash as per directed by thrufty and was told via email that I had to provide any documentation from Thrifty on their letterhead. At the rental counter they barely had staff working and iwaited on line for almost an hour to even get to an agent at the counter. I was told pretty much too bad by autoslash. I understand the cancellation policy but ths was no fault of my own as the customer and autoslash and thrifty should take that into consideration. I do not reccommend thrifty/or autoslash

Has a hard time booking a Fox auto rental that came up in my Autoslash search. Reached out to Autoslash and within 5 minutes I had a response and my auto had been booked!

Used this service many times - this was the first problem I ever had booking (also first time trying to book with Fox).

Autoslash EXCEEDED my expectations with its quick response and solving the problem. (Problem on my end with Fox not "liking" whatever my computer security settings were - or some such the Autoslash person explained.)

Love the ease of Autoslash and how it compares numerous car rental agencies in one easy to navigate search.

I booked through Autoslash for 5 days. The charge on my credit card is: $696.01; I checked the original receipt from Hertz Autoslash only paid the supplier $511.66 for 7 days of service, including tax and facility fees.

It is clearly stated that AutoSlash provides a free service and only charges a small commission for the booking, which is not true.

6.8% commission is taken and charged for credit card usage, which is not mentioned anywhere.
They claim to have paid the supplier $627.04+ credit card usage charge of $24.58 + commission. 6.8% [not disclosed in the final receipt] It would total up to $ 696.01

[[ 5 [days]* $60.94 [daily rate] = [total] $304.7 (not including tax or miscellaneous charges) not close to the charge I got charged on my credit card.
Pictures attached
Autoslash used a voucher to book for 7 days instead of 5 days.

My first use of AutoSlash was outstanding! They found me a nice car at half the price I could get at the corporate contracted company I normally use. I was apprehensive about renting from Fox and almost panicked when I couldn't find the reservation AutoSlash had made for me, but AutoSlash responded quickly to my evening email and resolved the problem. The rental the next day at Fox in Denver was fast and efficient with a wide choice of cars to choose from, and the return 11 days later was just as easy.
I will definitely use AutoSlash and Fox again.

I reserved a car the same day I had to pick it up because I needed a rental I prepaid for it and then quickly
I canceled it and because I didn't cancel within the 48 hours cancellation policy they're saying I cannot get my money back I told them I reserved the car for the same day I was going going to pick it up so I had no chance to cancel before the 48th hour policy not once did the website warn me that this money was not refundable not once did it tell me that if I cancel I will forfeit my money and now they're saying that I cannot get my $402.42 they told me that they don't accept debit cards that you would need a credit card yet I use my debit card and they charge me knowing that I can not use my debit card so I was never going to get the car in the first place because I used a debit card basically once they charge my money on my debit card I lost all that money because I was never going to get a car because I use the debit card in the first place. And plus it doesn't help when employee I talk to threw email was no help and rude! Basically telling me that's what I get. Oh well that's not his problem, be careful when going threw them. YOU HAVE BEEN WARN!

I have used Autoslash.com for over five years and have saved hundreds of dollars. My experience has been so great, I have recommended them to my friends and family. On the few occasions when I needed additional help, I received a prompt email response.

Have rented cars with them for several years. They've found great deals and provided outstanding customer service whenever we've contacted them. It's great to deal with a company that has integrity!

I've been very happy with all my car USA car rentals when using AutoSlash - they have certainly saved me money.
However, do not use them for Mexico car rentals. They don't include the Mexican mandatory liability insurance in their price quote and it's very deceiving -- they hide a disclaimer in very small print -- and the result is that you show up in Mexico expecting to pay a low price, and you are forced to pay 5X that amount instead. Other sites like SIXT are much more transparent and give you the correct and complete quote, so use SIXT for Mexico.

Forget this company. I booked a car through them which then went through Priceline to Hertz. The total with tax and fees was $475.63. I then sent up with their price watch system, and I received an email that I could get a better deal on my car for $690. WTF? I emailed them, and they told that was a great deal because the car I rented was really $979! I called Hertz and they confirmed that the rental price for the car was $979.82, using the same confirmation number. I told them I had a copy of the confirmation for $475, and essentially they said, not our problem, call Priceline. I called Priceline who tried to give me a bs story about higher taxes at the time I was booking, and essentially said, sorry.

Pleasures and leisure and wedding going out to eat with family. Going on a thoure
On that weekend it's my birthday.

I've used AutoSlash every year since i first learned about it. Each time was effortless, and over the years AutoSlash has saved me hundred$ of dollar$.
Mind you, each rental was domestic: i will try Autoslash in Europe when quarantine restrictions allow Americans back. And i'm a very basic and undemanding traveler who's learned that a teeny bit of flexibility is rewarded with outstanding customer service.
Several years ago I had a bad accident with an AutoSlash car, and the AutoSlash person i reported to was extremely helpful. Since then i've always opted to get car rental insurance (Allianz is my favorite provider). Since i save so much $$ with AutoSlash i'm happy to pay a little more for insurance.
I've tried to convince friends to use AutoSlash, but they're boomer little old ladies who can't wrap their heads around the e-mail business model. As a boomer little old lady myself i find AutoSlash's methods to work just fine.
If you can love a company i love AutoSlash, and i don't know why more people don't know about it. AutoSlash still seems to be a best-kept secret of sorts.

I've been trying to book a car through Autoslash pretty much all morning and I have nothing to show for it but hours of wasted time! I submitted my request for a quote and within 10 minutes or less they got back to me with a fantastic quote, so no complaints there. I then clicked through the link, which took me to Priceline. Once a clicked through the Priceline button, every single time it comes up error. They do of course have a working link to a more expensive rental for my requested city, date & time. Then I come to find out that Autoslash is actually owned by Priceline. This is classic bait and switch, PERIOD!

I priced my car rental at 579.00 (Thrifty) after shopping and shopping. Pick up in L. A., dropping off in Phoenix 8 days later. I stumbled upon Auto Slash and inputted my information and every few days I would get an email saying they found a cheaper rate. The Autoslash rates when all the way down to 174.00 (Hertz) and I pulled the trigger. I prepaid, and called Hertz to confirm everything was legit. It was. I just got home from vacation and very happy I saved 400.00. I am really still shocked. Thanks Auto Slash!