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Wren Kitchens Reviews Summary
Wren Kitchens generally enjoys a positive reputation, with customers frequently praising the quality of their products and the helpfulness of their staff throughout the design and installation process. Many reviews highlight the seamless communication and support provided, particularly during delivery and after-sales service. However, some customers express dissatisfaction with hidden costs and a perceived lack of accountability in customer service, indicating areas for improvement. Overall, while Wren Kitchens excels in product quality and customer experience, addressing concerns related to transparency and responsiveness could further enhance their reputation.
This summary is generated by AI, based on text from customer reviews
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We were really pleased with the whole process, from our initial visit to discuss options, to the design stage, the installation and the support when we needed it. The staff were friendly and efficient and everything happened exactly as they said it would! Our new kitchen is brilliant and we would have no hesitation in recommending Wren
Delivered quickly and on the day they said and rang an hour before and great sink
Thank you for leaving a fantastic review, Rachel - your 5 star feedback is so appreciated!
Anastasia
Have given reviews but never received £10.
Purchased two wren kitchens over the last 10 years both times delighted
The experience was smooth from start to finish, couldn't have asked for more, would definitely recommend.
Thank you for leaving a 5 star review, Lindsay.
I'm delighted you chose Wren for your recent kitchen transformation - your fantastic feedback is so appreciated!
Anastasia
Helpful and professional advisor and planner. Regular updates provided. Excellent fitter. Lovely finished kitchen.
Thank you for leaving a wonderful review, Margaret.
I'm so pleased that your experience with us has been positive from start to finish - your new kitchen sounds beautiful!
Anastasia
Fairly straightforward but quite a bit of back and forth to with various staff to ensure we got the right parts. Once we got there though everything was great.
Thank you for leaving a review, Oliver.
Although I'm sorry to hear you felt unhappy with some aspects of our communications, I'm pleased that you're happy with your finished kitchen - I hope it provides lots of lovely memories!
Anastasia
Disruption was kept to a minimum. Installers were very helpful and considerate. They were always on time and very clean. This was great especially compared with some kitchen horror stories we have heard.
Thank you for leaving a 5 star review, Judith.
I'm so pleased that your experience with us has been positive from start to finish - I hope you're enjoying your beautiful new kitchen!
Anastasia
We enjoyed our experience at your Wren showroom. Staff were very experienced in kitchen design. We liked the way they could design our kitchen & at the same time save us money.
Thank you for leaving a review, Kim.
I'm delighted you chose Wren for your recent kitchen transformation - your fantastic feedback is so appreciated!
Anastasia
Thank you for leaving a lovely review, Carla!
Anastasia
Wren kitchens are very responsive, they promptly made the measurements and gave us advice to adjust the kitchen within the limits of the room. The kitchen is very beautiful, well organized and with a high quality. We're placed to collaborate with them.
Thank you for leaving a fantastic review, Efim.
I'm so pleased that your experience with us has been positive from start to finish - your kitchen sounds stunning AND practical!
Anastasia
Thank you for leaving a 5 star review, Carol - your wonderful feedback is so appreciated, and your new kitchen sounds beautiful!
Anastasia
Thank you for leaving a brilliant review, Tony - your new kitchen sounds beautiful!
Anastasia
Returned for another worktop to replace the wrong choice we made originally. Very pleased with our kitchen now.
Thank you for leaving a lovely review, Dom.
I'm delighted that you're happy with your beautiful new kitchen!
Anastasia
Thank you for leaving a fantastic review, David - your 5 star feedback is so appreciated!
Anastasia
We are very pleased with our Wren kitchen. The process from start to finish went really smoothly. Wren were also very helpful and patient at the planning stage, which was very much appreciated.
Thank you for leaving a 5 star review, Dawn.
I'm so pleased that your experience with us has been positive from start to finish, and it's lovely to hear you felt supported throughout the planning stage of your project.
I hope you're enjoying your beautiful new kitchen!
Anastasia
Very professional experience from entering the showroom to completing the installation. Superb customer service and extremely helpful assistance throughout.
Thank you for leaving a brilliant review, Steve.
It's a joy to read your fantastic feedback - now your project is complete, I hope you're enjoying your beautiful new kitchen!
Anastasia
Professional staff from the very point of walking into the Southampton store right the way through to the fitments and back up team on the telephone cannot fault The company & would always come back to you & recommend…..
Thank you for those 5 stars, Jude.
I'm delighted you had such a fabulous experience at our Southampton showroom, and it's lovely to hear you felt supported and informed at every stage of your project.
I hope you're enjoying your stunning new kitchen!
Anastasia
Good experience everything went smoothly designer did a great job delivery was on time the back board of one of the cupboards was broken replacement sent out within a couple of days. Would recommend this company
Thank you for those 5 stars, Helen.
I'm so pleased that the issue you encountered could be easily resolved - thank you for sharing such fantastic feedback with us!
Anastasia
I found the whole experience really good. The planning and design by Wren. But i installed myself. All the plans, drawings, instructions and documents gave me the confidence to complete, and i am happy with the outcome. Many people who visit my flat are also impressed with my new kitchen.
Thank you for leaving a wonderful review, Ian.
I'm so pleased that your experience with us has been positive from start to finish - it sounds like you did a fantastic job installing your beautiful new kitchen!
Anastasia
More than happy with wren from design to delivery, had no issues all was helpful. Replacement sent out straight away. Had my own fitter, but up to fitting wren was very helpful, i loved all online videos and help.
Thank you for leaving a brilliant review, Kim.
It's a joy to read your fantastic feedback - your new kitchen sounds gorgeous!
Anastasia
From the business
Wren manufactures quality, made-to-order kitchens. Every kitchen we design and build is based on a simple promise - something for everyone, whatever your budget. Get started using our online kitchen planner, or talk to our kitchen designers, who can design your new kitchen in one of our 108 showrooms across the UK.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for leaving a wonderful review, Justine.
I'm so pleased that your experience with us has been positive from start to finish, with highlights at every stage - your new kitchen sounds beautiful!
Anastasia