WorldSIM

I paid for NEXT DAY SHIPPING since i would be flying so I needed the item ASAP. Worldsim sent an email shortly after - they shipped it TWO DAY shipping, I contacted them right away to fix or cancel since it would not arrive in time. They did not listen. I came back 2 weeks later from our trip and the fedex envelope on my porch said TWO day ship on it and it was soaking wet, envelope was open I dont even know if the sim was inside but it was crawling with ants all over it was revolting I could not touch it. WorldSim did NOT fulfill my order as I paid, they stole my money and have refused to refund me saying they passed it onto Manager- its been a month and no response. STAY AWAY FROM THIS COMPANY

I have been using WorldSim for at least four years, and have always had frustration with it. But, lately I had a very bad experience. I got new SIM cards and I made two very short (20 second each) calls just to test if the system was working while I was in Ethiopia. For these I got charged US$30, which put my account into arrears by about $5 and they suspended my service. When I eventually, after about two days of back and forth with the help chat service, got it resolved they said this was correct. They initially said that I was using the wrong local system and should have put '00' in front of the number... but they eventually said that the charges were correct. After complaining they said they would credit my account by $15, which they have never done, now after two weeks and even contacting them about it. So, they left me without service in a country where there is a state of emergency and then never kept their word. I am very very unhappy with the whole program, even after buying an expensive router (the 'tri') and even a digital watch, which was also very disappointing.

Roaming was simply like a nightmare for me because long stay in flight and international call rates. For previous 6 months, I have been using Worldsim global roaming SIM card, I got some relief as their SIM has a USA no, too for receiving calls and it was really a great relief for mu USA colleagues because they had to pay a lot calling to my UK no. But with the Virtual Number feature I added lot of countries local number and business got to a new dimension because guys now hesitate to talk with me even with a little affair and more perfection comes toward my business. Thanks WorldSIM.

Thanks for fixing my activation issue and i can call now to family without any hassle, Thanks again!

My worst experience so far has been with Tri-Fi -- Worldsim's Wi-Fi (Mi-Fi) router. I bought it bona fide, trusting the statement Worldsim makes on its website, namely that "All of these MiFi devices are unlocked so you can use any SIM card inside." Unfortunately, this is not true for the Tri-Fi. It connects to the Internet only with the Worldsim data SIM. I requested to know how I can UNLOCK it, but received an automatic reply how to configure the device. I need to use the device locally, and Worldsim's data SIM is useless for this. My $27 credit evaporated after about 10 minutes roaming, which is quite unacceptable.

Quick support provided by Annie K, very polite and helpful, good customer service provided over the chat.

I travel a lot and have experimented with a variety of different SIM card/connectivity options. WorldSIM is by far the worst. Even if this is your last option, it would be better to travel without connectivity than to expose your personal information (name, credit card, email address) to these scammers. Shame on me for not reading reviews before I bought. Complications have been legion, starting with a late delivery (even though I asked and paid for overnight service); a refusal to refund the overnight service fee; hours and hours on the phone and "help chat" trying to secure the promised services; rectify billing mistakes; etc. Set up alone took three hours, thanks to extremely poor directions, and I'm a fairly tech-savvy person.

Save yourself the headache as well as the anxiety about what this sham of a company might do with your personal information.

(If you are reading through reviews, please note that recent positive reviews are all very short with no detail, and that a large spate of positive reviews were posted on the same day last year--both of which make me believe that WorldSIM is scamming the review system too.)