World of Judaica

This website/company is a complete joke - they charge your credit card and then fail to process your order. I was told TWO weeks after my credit card was charged that they had not been able to process my order and requested I provide my credit card details again! When you attempt to contact them they do not respond. I have tried 5 different avenues to contact the customer service team to resolve the issue and have not received a single response.

This is hands down the worst company I have ever had dealings with. My complaints are too long to list, but include late delivery (for a wedding ring! Nearly missed the day), wildly inaccurate description of the product, being directly lied to by the company countless ties (regarding the qualiy of the item, a senior staff member contactingme etc etc), hours and HOURS spent chasing a refund, which took months to come and excluded the return shipping costs to Israel. I could go on. AVOID unless you are happy to pay well over the odds for cheap tat and service which laughs at the customer it lets down

I have ordered some items on 10/30/2015."They mentioned those items I had ordered are all in stock! After THREE month! And after my several times following it up they said some of my items are not available. They said order something els and i DID! Again! After a long time they said my new item is Out of stuck too! Please order something els! And I did! Finally! In 10 March 2016 they wrote: The item X you ordered is out of stock for the foreseeable future.! Please order something els! They hold my money ($260 AUD) for several month and after lots of email, contacting PayPal they refund it.
I have emailed them to STOP sending me their Ads but never stopped. So today I decided to write the review."

This is the best store I could find for Judaica products. It has an amazing range of products that I could spend days looking at and not see it all. The customer service team is the best bunch of people that I dealt with in all my experience purchasing online, they are kind and thoughtful, always doing whatever it takes to help when we need assistance. It can take a while to get an answer via e-mail, I have to say it, but I understand there is a lot of customer and orders, the best way is to reach them through Live Chat, they always answer quickly and are very helpful.

Highly recommended. Shoutout to Joely, Giuliana and George that provide the best service on chats!

WARNING to Australian shoppers - this site might have an au address but it is not based in Australia and it has no affiliation with Gold's World of Judaica. So don't order expecting to receive your product in any kind of reasonable time frame. It was only after I placed my order for Chanukah candles in early December that I got notification that delivery will be in 10-19 business days. What the...? Needless to say I did not receive the candles in time for Chanukah. In my opinion this site deliberately obscures where the products are shipped from - I'm assuming Israel but who knows? I've bought from many overseas sites and as long as they are upfront about where they are based and what the expected shipping time is I don't mind, I can make an informed decision. Hopefully I will get the candles in time for next Chanukah.

I purchased a beautiful glass seder plate and was extremely pleased with my purchase. The quality was more than I expected. The glass plate and the six small glass cups were very well packaged for shipping and was received without any breakage. I definitely will order again from World of Judaica.

TERRIBLE. Do NOT buy anything from this site. My items didn't arrive; then they said they were returned but would not provide any tracking info. Finally, the tracking showed my items went to Tampa and I live in Atlanta. They finally credited merchandise, but not the shipping- was I supposed to drive 7 hours to pick it up in TPA? They have even ignored my dispute through PayPal.

I came across this site in a google search when I was looking for a present for my niece's Bat Mitzvah. I wasn't sure what to get her, but then I found the Jewish jewelry section. They had so much to choose from but my niece doesn't wear a lot of jewelry. I found a simple sterling silver Jewish star necklace. I gave it to her on her special day and she loved it! She wears it every day now:-) This site seems to have a huge selection of Jewish presents like this one.

I bought a havdelah set for my nieces bat mitzva 3 months ago. She did not receive all of the pieces. Despite calling repeatedly and emailing repeatedly I got no calls back. I finially was able to live chat and got a response. Now with multiple ignored emails I am finially getting sort of a response. Unfortunately they keep saying they need more information which I have sent 4 times and I still either get ignored or told they didn't get my email.

I finally received my Tallit and I love it so much!
At last, I can wear it in my most sacred moments... it's so gorgeous and I can't have enough of it! I had to have it in my items!
When I wrap it around my shoulders and recite the blessing, I feel like I have a special presence beside and over me. I am totally overwhelmed by how holy is its meaning.
Thank you for letting me have it!
Blessed love and Shalom
Miriam