World of Judaica Questions & Answers

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Regarding Order 26250944 REceived tracking number LX030351155IL. Tried to email and call Customer Service with no response. Where is it!

asked by Rob H. on 12/11/17

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I would like to inquire about an order I placed.
On 18 Dec I ordered two items, # 27695345 but got only one. I wrote you three times, no answer. This is about $54, I really deserve to be answered!!!
I ordered mid-November, haven't received my order yet. I contacted the company mid-December to check as I hadn't received notice that my items had been shipped, they said they were doing their best to get my order shipped and would let me know when it was. It's now mid-January, I've had no notice of shipping, my emails haven't been answered, and my items haven't arrived. Are they going to??? Order #7991569
Why do I only get automated replies to emails falsely promising my email will receive attention. Also my order 'claims' that you have attempted to contact me - no contact has been received in any form - why?
how does sheckel compare to dollar
this company does it exist all ?
Why does it take so long for WoJ to ship an order when all items ordered state "in stock"? Is your average turn around time 6 WEEKS to ship? Would REALLY APPRECIATE a reply as to what has happened to delay the shipment of my order#3737613!?!?!?!?!
Has anyone ever been asked for Proof of ID for orders over $500?

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