Woot!. has a rating of 2.0 stars from 503 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Woot!. most frequently mention customer service, credit card, and phone number problems. Woot!. ranks 286th among Daily Deals sites.
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I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere.
I ordered aSuperHandy Manual Chain Block Hoist, 1/2 Ton (1100 lb.) Capacity, 5-Foot Lift back on Nov 1st - I received a leaves blower - I wrote to woot - explain my situation - and i still waiting for my credit or the actual item- a return receipt - i do not have a printer i told them that - nothing has happened - no communication - they need better quality controls!
I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere.
Products used:
Rowing machine
I bought a lot of stuff in several different orders and ended up returning 3-4 things from each order, and they promptly refunded my money and then told me to donate the clothes instead of returning them. I like that. I took them to our local organization, took a photo of the bag being handed to them, and then sent it to Woot
Products used:
a pair of jeans, a few t-shirts for my husban
I'm a longtime Woot shopper. I recently bought a Russell Hobs Coffee Maker. The price was awesome (and it is not refurbished), Somehow it go delivered in 2 days! I just love it, it's frigin beautiful. Yes, a beautiful coffee maker. Using the timer, it made me the coffee I'm drinking right now and I could not be happier! What a great experience, really exceptional. Happy birthday to me!
Tip for consumers:
Keep checking, some of their deals are really good. The price of this coffee maker, I don't know how they did it.
Products used:
Russell Hobbs Coffee Maker. I LOVE it, the price was great and it was delivered in 2 days!
Great site- I've ordered many times from them over the past year or so with no issues at all. Always a quick delivery, and they have a no hassle return policy.
I have read a ton of these reviews and I'm mind blown because I order from woot all the time and got the same level of customer service as Amazon provides the times there were problems they were resolved in one chat and I couldn't of been happier and tell everyone about woot on the daily…one problem I realized that woot was charging me shipping even though I am a prime member (I was using klarna or Sezzle so I'm guessing this somehow was the issue) the rep looked into it and refunded (not store credit but original payment forms) and the money was back on the debit cards I used to pay no problem. One other big problem was I ordered my appleb AirPods Pro after a week one of the headphones stopped working I reached out to woot and they gave me a partial refund if I kept the headphones well I bought them new and they arrived new so I did and called Apple. Apple sent me a return box and fixed the headphones and I had them back and working like new all in less than 5 days so basically the money woot gave me back was a bonus and I ordered a origami book shelf that's normally so costly and I got it and it's the most awesome piece of furniture I have ever bought the only thing I can suggest is read the fine print know what is refurbished whats new what's a open box and if you have a problem message them immediately and all this waiting on emails to chat to them I have no clue what that's about when I needed help with a order it connected me to a live chat I waited one minute and someone was on the other end to help me people especially with technology tend to blame there lack of knowledge on how to properly use stuff on the company or the item when it's really user error let's admit it there's some stupid people in this world take it into consideration you can't make everyone happy and some people are gonna go off just because there life sucks or they are trying to get something for free just be cool when you talk to any customer service be nice and understanding and maybe just maybe the person helping you will go out of there way to help you personally from me I am about to order more from woot now and just so you know I'm not a fake review I have included screen shots of my screen of my orders so you see I have a real shopping problem lol
I was able to generate almost $1500 by strategically gunning for WOOT deals and then selling them locally on craigslist. It took a while and a lot of work, but I had some fun especially with the robotic dogs :)
For the fact that they sell refurbished computers I was so glad to know that the computers were so great. I mean that you cannot tell if they are new or not. They work like a charm. I got two and I a very satisfied with what I got. The computers work like brand new ones.
We were among the Woot addicted. Many purchases with them, My husband and I were looking daily, honestly not once a day either, not to miss the insane deals and Great merchandise. It was kind of fun. BUT... I am afraid those days are GONE. All I can say is BUYER BEWARE! I have SEVERE buyers remorse (Wooter's Remorse). Customer Service SUCKS, Return policy NONE, If your product does not work or is broken or just the crappiest thing on earth, you have NO recourse. You may as well have thrown your money in a bonfire! So all in all, the "insane deals" I thought I had gotten in the beginning have become rather expensive when it all washes out. We are stuck with crap - that is not good enough for Goodwill. I used to tell EVERYONE about Woot, friends, family, strangers, I LOVED WOOT.
I wish I could turn back time, and reserved judgement. I am sure that everyone i told too found out the hard way - this company is the worst one on-line to buy from hands down. Ugh! In the beginning the company was just different and definitely 5 stars... How do I even give this company ONE star now? They have gone down hill and the deals are just not all that great anymore!
I found this site randomly when i was searching for online deals and coupons nad i must say it has very great deals and the user interface is also cool and easy.
I check it everyday! We got HDMI cables for $4.99, a Shark Steamer for $99, a Dyson for 289.99 (refurb), Cuisineart Mixer and pot sets,... tons of stuff and everything has been great for us. In total, I've purchased about 30 items from woot. Secure checkout, easy to use with PayPal.
I've ordered countless things from Woot due to my impulsive nature and really have never been disappointed. Although Roomba's seem to come up too much, I'm never really at a shortage of cheap stuff thanks to their daily impulse buys.
Shipping is always cheap (five bucks to ship an entire washer dryer? You for real?) and generally quick enough unless you need it in under 3-5 days. Remember, you're getting bargains. Also their partnership with Squaretrade has reignited my taste for refurbished machines considerably.
I have been buying from woot.com for years and they always deliver exactly what is on their sale page of the day. Their communication is excellent, order confirmation, shipping confirmation, etc. I have never had a problem.
I love this site except I spend way to much money. But it's at such big savings, so it's okay, right?!? I ordered some Pyrex and it was on my doorstep 4 days later. Super speedy Amazon shipping. Love love love.
I wanted to get a cheap high-end computer because a new one would cost me an arm and a leg. I am a gamer and we all know how a gaming laptop costs much. I managed to get one from them for a very cheap price. It works just fine and I am glad.
I was definitely hesitant at first, but after some good experiences with small purchases, I felt comfortable ordering some expensive electronic gear from these guys. Interesting site, interesting idea, and I can't fault them for succeeding at what they do!
I have been purchasing all kinds of goods from Woot. Everything from Clothes to electronics to household items and I've never been disappointed with that website. I had to return a couple items but I get a fast reply when asking about my returns. I would recommend it to all my family and friends.
My favorite store. I wish I had purchased stock in this store. It has almost everything that you need.
Recently made a purchase that was not as advertised. I emailed for a refund and they responded saying that, acc to their return policy, my item was not eligible for refund. After pressing the issue further and offering a valid argument, they obliged and refunded the price of the item and the shipping fee. I see a lot of negative reviews on here and I have to agree with some of the concerns. I feel the return policy is a bit too strict but it is clearly laid out. Perhaps my agreeable experience was due to my longevity as a customer but whatever the reason, they've kept me as a customer. Also, I paid with Amazon payments, so I don't know if that affected the outcome since I'm a regular Amazon customer, also.
Been Wootin for years. Great values, easy returns, good prices. What more is there to say? Start Wootin.
For a deep discount website WOOT is excellent. If you do not expect timely shipping and Amazon quality customer service, you can get great deals. While it is true that most of their merchandise is refurbished, the warranty on the products are usually the same as new, and the re-certification process is often more rigid than for new. What really impresses me about WOOT is that they do issue a refund if you cannot negotiate a suitable result with the manufacturer. All sales are not final. They have a very clear return policy and state up front that you pay return postage, etc. This is somewhat rare in the world of deep discount sellers. I've placed orders for big ticket items ($250 and over), and am very satisfied. Waiting 3 weeks to receive a FANTASTIC deal is not a problem, and I've never had to return anything.
Products are Always exactly as described from cool trendy t-shirts to kids games and clothes to unusual gifts. Never a disappointment with flat $5 shipping
I've been a woot customer for about two years. I've been very happy with all my purchases. Shipping can be a little slow sometimes, but I don't mind since it's cheap. I check the new deal every day and enjoy the occasional "woot-off" where they sell a bunch of products one at a time till each one sells out. I've never had any problems that weren't quickly resolved to my satisfaction.
Always quality stuff, and love their inventory... great customer service. Love sense of humor.
Woot has the most amazing stuff. Great selections of great items from lot's of departments at great prices. And they have 'Woot off's' once in a while with great stuff and great prices until it's gone, then new stuff pops up. Love me some Woot
Love the design look and feel of the website. They can improve though the way that the website should work.
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