WobReviews 1,390

As always excellent value and prompt delivery. I always go to World of Books when I'm looking for particular books.

Fast delivery, excellent quality, I recommend. Very good. My son loves the new books and having French books in the catalogue is such a great idea.

I very much like the concept of Wob and the books I order on the whole correspond to the description given - a very used-llooking book isn't that suitable as a present, for example - so it's important to be able to rely on their description. The delivery via Royal Mail has worked fine. Possible downsides - a number of books I am looking for are not available at Wob (not their fault obviously) and the website doesn't make it that easy to find something new (for example you know the subject matter but not what books are available that cover that area) and there are no descriptions/customer feedback on the individual books, all relatively minor quibbles..

I ordered two used books with CDs from the website. I wear specifically looking for ones with CDs, and the listings clearly stated that they included the CDs. I received one of the books and open it up, and the CDs have been torn out of the book. I tried to contact WOB through their online chat and only was able to "talk to" their automated help system. I was assured that I would get an email response in 24-48 hours, but after a week had heard nothing. I then reached out through their contact link and waited 3 more days, and still heard nothing. I reached out through their contact link once more and got no response. I have not received the second book yet, either. I am about to contact my credit card company for a charge back as well as the Better Business Bureau. There are so many good used books sites online, I would NEVER recommend this one.

I like to search Wob for books I am interested in. It is great to be able to buy a used copy, rather than a new one. Price and condition fairly marked.

Photo is just one example of what WoB regard as Very Good Condition. If this was an isolated case then I could accept but it is not. Even the less damaged books would not qualify for Very Good Condition.

The packaging is a plastic wrap which offers no protection to the books.

I have been ordering books from Wob for a few years now and they are always in the described condition. There is an ever increasing range of categories to choose from.
My only gripe is with the postage which is often between 5-8 days from order.

I ordered a used book from this company they had advertised on their site. When the book arrived, it was not the correct book it was a completely different book. I contacted their customer service and informed them of the error. They instructed me to send the book back for a refund. I asked them to send me a shipping label since the error was on their part and was informed they have a clause in their terms of service that if the book cover is different or a different addition is sent they are not responsible for return shipping. My problem was, it was not even the book advertised on their site! I would have been fine with an older addition, different cover any of that, but a totally different title is a mistake on their part. Had the same experience with another company who was very apologetic and processed my return immediately. Customer service was very slow to respond and did not do so until I filed a claim with my credit card company. I would avoid this place.

I read this book years ago and then misplaced it. Sent for copy from WOB. Was in immaculate condition so can now read it again. From ordering to delivery I cannot fault WOB. Their books are always extremely good value and I can always find what I want. Well done again WOB!

I have bought many books especially arts and crafts, ive recently bought calligraphy books, they have a wide range of books in all categories all at great prices, with really good delivery service, best of all is getting to re use old books some books are nearly new, brilliant place for books.

I ordered Natives by Akala after having read a number of excellent reviews. It is exactly what I needed on the subject of race within contemporary Britain and is in excellent condition at a great price. Very happy, thank you

I purchases two books in "very good" condition. One book has multiple rips in it with missing pages. The other books was visibly dirty and had several pages taped together. I contacted customer service to return the books and offered to provide photos of the books' conditions. I waited a week with no reply from customer service. I will not be shopping at WOB in the future.

The book that I ordered was a "nearly new" copy and when it arrived it was exactly that. Fast efficient service, despite the postal strike. Always good value.

I'm writing once again to complain about a book on East African Butterflies which arrived with blank pages. I sent it back before taking photographs, but surely WOB can find all my back orders and give me an apology and refund. This is very annoying as it is part of a project and I'm now held up. This is my third review and something tells me that I'm not going to receive anything from WOB which is a shame as I've been pleased with all the other orders.

Purchased 8 children's books from them listed as "very good" condition to save a few dollars off listing price. Of the 8 books, only 2 were actually as listed, the other 6 ranged in condition from good to well-worn! A couple were ex-library books with binding falling apart, most had food stains or ripped pages. Condition was terrible.
Only form of customer service is an automated bot which collects your information and tells you to wait 2 days for a response. I waited over 8 days for any help! After I provided pictures of condition and requested a return, another week of silence. A customer service representative said they would process a return, but I'm still waiting! Ridiculous company. Spend your money elsewhere, better deals are out there. I'm now going to file a claim with PayPal but that too will take another month to process. Avoid this company at all costs.

Superb, ultra quick service!
I can never buy enough of their books.
I usually buy at least eight books at once.

I love this way of recycling used books. They are much cheaper than new, always in good condition and prompt delivery.

I have used WOB a few times now, they have always arrived quickly, well packaged and in very good condition. Definitely recommend using them