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Wireless1

How would you rate Wireless1?
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Australia
1 review
0 helpful votes
Follow Alex N.
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Excellent service and delivery!
March 22, 2022

Product as described and delivered within 2 days. Best website highly recommended for any electronics

Date of experience: March 22, 2022
Australia
1 review
0 helpful votes
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Great price, free and fast delivery
August 23, 2022

Great price, free and fast delivery. Thank you. Will come back whenever I need another ASUS product!

Date of experience: August 23, 2022
Australia
1 review
0 helpful votes
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AAA+
October 4, 2021

An extremely satisfied customer. Wide range of products, very competitive prices & reliable postage/courier service!

Date of experience: October 4, 2021
Australia
1 review
0 helpful votes
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Wireless1 had the best price for what I was looking for, had the item in stock and managed to deliver it super fast (even during these mad COVID times).

Date of experience: October 5, 2021
Australia
1 review
0 helpful votes
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Great product, great price
August 16, 2021
Updated review

Asked a few questions via email in regards to availablity and pricing.
Reply was prompt and information was accurate.

Date of experience: August 16, 2021

GOod service
August 5, 2021
Previous review

GOod service

Date of experience: August 5, 2021
Australia
1 review
0 helpful votes
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THE RIGHT PRODUCT
May 4, 2022

The website was easy to negotiate, likewise the online ordering process was simple and straight forward. A geat experience

Date of experience: May 4, 2022
Australia
1 review
0 helpful votes
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Awesome :): ) :)
November 7, 2022

Awesome :): ):)
Arrived earlier than expected!
Working fine, I need another Asus router
To make an Asus Aimesh!

Date of experience: November 7, 2022
Australia
1 review
0 helpful votes
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Some what good
December 31, 2021

Well the delivery was $#*! even tho i. Was in home waited for it. It didnt even rang the bell and took straight to post office

Date of experience: December 31, 2021
Australia
1 review
0 helpful votes
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Good prices and wide range of products
December 20, 2021

Website was easy to navigate. Although the product I purchased was on back order, the delivery wasn't late and I got the product as expected.

Date of experience: December 20, 2021
Australia
1 review
0 helpful votes
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Great experience what great customer service
October 24, 2023

Great experience what great customer service.
I will recommend wireless1 to my family and friends to wireless1.

Date of experience: October 24, 2023
Australia
1 review
0 helpful votes
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Amazing customer service!
September 5, 2021

Due to lockdown dispatched may have been delayed but the customer service was very helpful and kind! Thank you for helping me with my inquiry.

Date of experience: September 5, 2021
Australia
1 review
0 helpful votes
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Gaming Headphones
September 6, 2021
Updated review

Easy, only issue was caused by Covid freight delays. Following up with customer service they were really helpful.

Date of experience: September 6, 2021

Super easy!
August 26, 2021
Previous review

Super easy!

Date of experience: August 26, 2021
Australia
1 review
0 helpful votes
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Qiuck delievery
November 23, 2021

Ok, easy, hope it's good. Delievering within 3 days, I was quite happy with the service during this pandemic time, thank you.

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
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Poor after sales service
January 19, 2023

I had a faulty keyboard. I followed the instructions on the website on how to return a faulty product. I first contacted the manufacturer and went through all the troubleshooting steps. They advised the product was indeed faulty and provided an RMA number. I provided this to Wireless1 via email as their process asks, but no reply. Days later I call up and ask for an update and they "found" my email and provided me with the return information. (they won't provide a return address otherwise). I return the keyboard... and nothing. I saw through my shipping tracker that Wireless1 signed for and received my keyboard a week and a half ago. I emailed asking for an update,... nothing.
Finally I call up and ask where my return is at... they replied that they are checking with the product supplier to troubleshoot the issue... I state I already did that - that is what the RMA number is.
Suddenly it was. "oh, well that should be shipped out to you later today"...
If you ever need to return something you WILL need to call up and chase it down, because they will just ignore it otherwise. Two emails to *******@wireless1.com.au have both been ignored and still haven't been responded to.
Super disappointing support, almost blatant lying about 'oh we just found your email and your return is being shipped today'. Such a coincidence it's being shipped on the same day i phoned up, right?
Just really disappointed because they received/signed for it on the 10th and I was hoping (wishful) that if they processed it quickly that I might get my replacement before Christmas. Obviously they didn't do anything until today when I called up. Not too upset that I wont get it before Christmas, pretty annoyed they ignored me until I called up today though.
Decent prices, awful customer support, almost non-existent returns.

Date of experience: December 20, 2022
Australia
1 review
0 helpful votes
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Logitech MX Keys
November 20, 2021

Purchased the Logitech MX Keys. Great price through a Klarna promotion and also very prompt delivery.

Date of experience: November 20, 2021
Australia
1 review
0 helpful votes
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Excellent
November 8, 2021

Amazing. Everything went perfectly, we ordered a gameing notebook on special price, and receied in two days. Happy customer

Date of experience: November 8, 2021
Australia
1 review
0 helpful votes
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Exceptional Service
January 2, 2022

I have had a exceptional experiences buying Arlos from wireless1. Smooth, easy and absolutely reasonable price.
Thanks

Date of experience: January 2, 2022
Australia
1 review
0 helpful votes
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Excellent Dispatch and Delivery
March 3, 2022

I ordered my Asus laptop from Wireless one and it was delivered within three days of my order to rural NSW.

Date of experience: March 3, 2022
Australia
0 reviews
0 helpful votes
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Great service
January 5, 2022

I pay for fast delivery and I got it on time.
No issues. Great product as well

Date of experience: January 5, 2022
Australia
1 review
0 helpful votes
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Monitor
November 7, 2021

Received by yet to try. Super excited though! Looking forward to seeing how far cry 6 looks

Date of experience: November 7, 2021

Overview

Wireless1 has a rating of 3.9 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 4th among Laptops sites.

service
60
value
3
shipping
3
returns
2
quality
200
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1,610 reviews