Product as described and delivered within 2 days. Best website highly recommended for any electronics
Great price, free and fast delivery. Thank you. Will come back whenever I need another ASUS product!
Wireless1 had the best price for what I was looking for, had the item in stock and managed to deliver it super fast (even during these mad COVID times).
Asked a few questions via email in regards to availablity and pricing.
Reply was prompt and information was accurate.
The website was easy to negotiate, likewise the online ordering process was simple and straight forward. A geat experience
Awesome :): ):)
Arrived earlier than expected!
Working fine, I need another Asus router
To make an Asus Aimesh!
Well the delivery was $#*! even tho i. Was in home waited for it. It didnt even rang the bell and took straight to post office
Website was easy to navigate. Although the product I purchased was on back order, the delivery wasn't late and I got the product as expected.
Great experience what great customer service.
I will recommend wireless1 to my family and friends to wireless1.
Due to lockdown dispatched may have been delayed but the customer service was very helpful and kind! Thank you for helping me with my inquiry.
Easy, only issue was caused by Covid freight delays. Following up with customer service they were really helpful.
Ok, easy, hope it's good. Delievering within 3 days, I was quite happy with the service during this pandemic time, thank you.
I had a faulty keyboard. I followed the instructions on the website on how to return a faulty product. I first contacted the manufacturer and went through all the troubleshooting steps. They advised the product was indeed faulty and provided an RMA number. I provided this to Wireless1 via email as their process asks, but no reply. Days later I call up and ask for an update and they "found" my email and provided me with the return information. (they won't provide a return address otherwise). I return the keyboard... and nothing. I saw through my shipping tracker that Wireless1 signed for and received my keyboard a week and a half ago. I emailed asking for an update,... nothing.
Finally I call up and ask where my return is at... they replied that they are checking with the product supplier to troubleshoot the issue... I state I already did that - that is what the RMA number is.
Suddenly it was. "oh, well that should be shipped out to you later today"...
If you ever need to return something you WILL need to call up and chase it down, because they will just ignore it otherwise. Two emails to *******@wireless1.com.au have both been ignored and still haven't been responded to.
Super disappointing support, almost blatant lying about 'oh we just found your email and your return is being shipped today'. Such a coincidence it's being shipped on the same day i phoned up, right?
Just really disappointed because they received/signed for it on the 10th and I was hoping (wishful) that if they processed it quickly that I might get my replacement before Christmas. Obviously they didn't do anything until today when I called up. Not too upset that I wont get it before Christmas, pretty annoyed they ignored me until I called up today though.
Decent prices, awful customer support, almost non-existent returns.
Purchased the Logitech MX Keys. Great price through a Klarna promotion and also very prompt delivery.
I have had a exceptional experiences buying Arlos from wireless1. Smooth, easy and absolutely reasonable price.
Thanks
I ordered my Asus laptop from Wireless one and it was delivered within three days of my order to rural NSW.
I pay for fast delivery and I got it on time.
No issues. Great product as well
Answer: Hi there Harrison, Depending on if the items are in stock, we aim to dispatch them within 1-2 business days. Postage times depend on where you're located. While we cannot compensate for any delays that may happen with the courier services, most parcels typically arrive within 1-7 business days of when it's dispatched. Most of our stock is sent out from our warehouse in NSW.
Wireless1 has a rating of 3.9 stars from 326 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wireless1 most frequently mention fast delivery, customer service and great price. Wireless1 ranks 4th among Laptops sites.