Awesome app I have ordered a cake and the cake was fresh and on time thank you Aakash for your suggestion
Thanx a lot winni fr making the day very special for my brother. Will surely order and refer ur website to my frnds to have fresh and lovely cake
Thank you Manveer Kapoor superb. Thanx
It's grt for me that I consider it to make it from ur side...
I have ordered Fresh "Blooming Insight - Rose flowers", a greeting card and Big Cadbury celebrations pack for my wife on her birthday(12-Aug-20). I have ordered 2 days in advance and i got confirmation too from Winni.
The Delivery time would be 10 AM - 9PM and i said ok.
On 12-Aug-20, the delivery message was not done till 5 pm in the evening. I followed then using chat option several times regarding the delivery and they said we will deliver it on time.
I received my order and to my surprise, they have arranged everything with the local vendor at the last minute. I have received low quality different product instead of the ordered one.
I have ordered fresh roses (10 Pcs) and they delivered only 6 which is already dead roses
I have ordered greeting card and they delivered 10 rps card
I have ordered Cadbury celebrations pack, but they sent 3 daily milk chocolates worth of 80 rps in a plastic cover. Even it was not packed.
I have paid 1323 rps including delivery and what they deliver is for 300 rps. I have reported this to winni customer care and what they offer is 100 rps refund also they said that the location is remote thats why they could not arrange properly. I have checked with them before ordering and they said yes. Also the customer representative said that we will send these kind of shipment to the remote location and what sort of attitude is this?
Totally ruined the occasion and dont beleive in them. They are not fit to run this business very worst. This is my first time order to them and i have experienced this.
My suggestion we can deliver whatever we can but do not beleive in these people anymore.
Whether kanchipuram is a remote location, if yes then they should not have this option for delivery.
Cunning fellows
Can anyone suggest me how can i lodge an complaint against them, since they are looting our hard earned money.
You can see what i have ordered and what they delivered
Had a word with Sakshi about my order confirmation issue. And she helped a lot and clarified the doubts nicely. Now waiting for the delivery:-)
I order a black forest cake for my birthday the cake delver on time and cake was very tasty i always use winni site daily
Very happy with this order and previous orders i've placed with Winni.in Keep it up! Thanks for your services and Appreciate to simran for support.
Kiran, the Customer Support guy for me helped me nicely. Supported me in resolving my issues while placing the order. Good experience... Keep it up
Thank you, Winni for on time delivery of cake and flower banquet.
Special thanks to ma'am preet for the support and all time answering call.
I loved this so much as there team member r so helpfull, specially in my case meenakshi help me out in some issue. Thanku for ur concern
I have a quick response from shivani and preet which help me better the better way to my requests and query thank you minni for your support
Is employe of Winni help Alot if you have any queries. Good and Well manner. Kayra help me to make changes in cake. Thank you so much..
I had few queries and Sakshi was very responsive and helpful on the chat support, overall very good customer experience.
Nice and replied on time with sakshi it was awesome experience talking to her hope they will deliver on time
Shalini was very polite and expressive about the detailed I requested. I appreciate her skill of communication and politeness. Thankyou
I ordered Flowers for my Friend. I really recomanded the Winni services to everyone to deliver Fowler's on sharp time.
I ordered a cake for yamunanagar and winni delivered the order within 3 hrs and the product was really good
Quick Response and friendly service from oshien... Hope to use this service again. I hope it gets delivered on time.
They can't tell where is my order there supports sucks there contact number is not reachabel entire system have failed
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members