CS was good & will continue future business with you folks! Cheers
Very impressed- Immediate solution- User friendly site
Fresh cake n roses. Thanks for delivering correct address and time.
But special massage not showing this ordered otherwise all okay
Worst customer service.The order shows completed but receiver didn't received it. You can not trust this service.
I ordered for my friend in delhi location and winni delivered the order within 3 hrs really too fast
Great experience and memorable association, keep it up winni, the customer support team also was good.
Huge collection of flowers and cakes are available here at reasonable price... had a wonderful experience. Highly recommended
Products are good and assistance too. Mother's day combo offers helped me to decide the best one... thanks a lot
It was very responsive and helpful to have instant support from Executive (Rashmi), successfully booked order for my relative birthday party.
Fast response from team... advised correct info. Good work done... thanks for wonderful support. Nice experience..
Bad service, i order cake for my wife, it never reach at that time, no update from the website also, will not command any one
Excellent support from customer care... They made my life easy with customized cakes. Eagerly awaiting for delivery of the same
Best customer service with immediate actions... Kudos and special thanks to Ms. Angelina Fernandes for her support
I have used their service quite a few times now and they never disappoint, the best thing is on time delivery
It was my great experience I have got ver nice service from this brand
I would suggest that everyone opt this
Thank you
I had placed an order *******2105) a 500 gm KitKat Gems Cake & a Pink Rose bouquet (20 roses) that were supposed to be delivered between 10 am & 2 pm IST. The delivery person (RAVI NAIK: +91 ******* *******) shows up at 5:30 pm with a bouquet of 6 red roses and a plain chocolate cake. Please keep in mind that listed price (per their website) for both the items/ products were INR: 1149/- (order total: INR: 2298/-) and they had very well mentioned that there'll be a surge price for the roses due to high demand, and still they shamelessly tried delivering wrong items/ products. The phone numbers listed in their websites DO NOT work and there's no way I could put across my concern to the person responsible. On the other hand, this wasn't my first order with them, I've always had a pleasant experience ordering through them until today. I'm completely unsure if they'll reach out to me in this regard or process a refund or a replacement or even respond to this message. However, please be careful before you order through them and you might even explore alternative options (I really should have done that as well). Its a known fact that when a new venture launches in INDIA, you get the best experience but slowly turns sour just like the INDIAN political system. I'm not yet calling them a FRAUD/ SCAMMERS but Winni is not far from becoming one if they continue with this kind of a low-level (DESI) service. Plus the owner/ worker of this particular branch (GOVIND NAIK +91 ******* *******) never answers the phone. Seems to me that the NAIK duo are up to something fishy.
Parul helped to resolve my problem with cake delivery. My order was previously showing as processing. Now it shows as confirmed.
Thanks for taking my oder quikly
Manveer. M appreciated this app becuse its it provide faster services and save my time...
I placed a cake order for Mumbai. It was done within time and fresh cake was delivered. Happy with the service
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members