website thubmnail of Winni
How would you rate Winni?
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India
1 review
0 helpful votes
Follow Vikash s.
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Nice online service and good customer care support shalini guide me how to place the order. Very tasty cake and flowers was fresh.

Date of experience: March 19, 2018
New York
1 review
0 helpful votes
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Great
September 26, 2019

I ordered a cake. And got great assistance from shivani
Now I just hope it reaches on time is of the best quality.

Date of experience: September 26, 2019
India
1 review
0 helpful votes
Follow Keerthi P.
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Love the cakes its yumm and you can deliver to anywhere i have friends... Thanks a ton. The team is so helpful always...

Date of experience: August 2, 2019
New Jersey
1 review
0 helpful votes
Follow Mihir P.
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I. Am more then happy to have chat for my questions with Shivani.
She had given quick and up to the point response.

Date of experience: November 4, 2020
India
1 review
0 helpful votes
Follow Sanket J.
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Awesome experience
September 17, 2019

I have order cake for 2 of my friends and they liked it alott. And provided on time delivery, wonderful experience with winni

Date of experience: September 16, 2019
India
1 review
0 helpful votes
Follow Yaswanth S.
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Live chat assistance was really good and provided all the information needed. Thanks to Sakshi for the help while placing my order.

Date of experience: December 11, 2018
California
1 review
0 helpful votes
Follow Rajesh R.
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Sakshi was very helpful and patient in assisting me with the cake customization process.
Great support person and asset to your team

Date of experience: January 7, 2019
Qatar
1 review
0 helpful votes
Follow Bhavyata A.
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Excellent Service!
March 31, 2018

I am happing to shop with you guys. You provide Amazing Product Quality, quick delivery and good customer Service.

Keep it up!

Date of experience: March 31, 2018
India
1 review
0 helpful votes
Follow Subhash C.
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Super delivery superb tracking system I m impressed winni is just simply and osm Very easy to order 5 star out 5...

Date of experience: March 20, 2018
India
1 review
0 helpful votes
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Thanku niharika
April 4, 2019

Niharika Provide very good service for delivery of cakes, Flowers etc.
I would recommend Winni for sending gifts to your loved ones.

Date of experience: April 4, 2019
India
1 review
0 helpful votes
Follow Bhanu C.
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Awesome customer care
March 13, 2018

Customer care is so nice. Thanks Shalini. Happy to know that the service is available across different states

On-Time delivery & support.

Date of experience: March 12, 2018
India
1 review
0 helpful votes
Follow Latha M.
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Excellent
October 1, 2019

Awesome Service by Winni and Seema from support team helped a lot when i requested for delivery address update. Thank you Winni.

Date of experience: September 30, 2019
India
1 review
1 helpful vote
Follow Poonam R.
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Ruined my valentine
February 14, 2020

I got my order now and the time is 23.02. I ordered for my valentine n I get my surprise just now. If I tok about d stuff I get right now it's not as same as they shown on the pics it's looking lyf local buquet in local market whose price around 300-500. The price nd the buquet they shown on the picture was totally different from the real one. PATHETIC... I ordered 1 card and after waiting long tym I got only buquet. Chutiyaa bana dia... I didn't get my card which I HV ordered. Plz Refund my money. Last me milne par bhi pura order deliver nahi kia paise to pure kaat liye. It was very embarrassing for me. They ruined my valentine totally. Inko to jitna bolu utna Kam hai. Attached picture with this. I want my money back. Which I didn't rcv the crossed it. So I need my money back. I only received the buquet.

Date of experience: February 14, 2020
India
1 review
0 helpful votes
Follow Aruna M.
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Nice
December 17, 2020

I have ordered many times from winni, i never get disappointed, always make our celebration more happy with beautiful products, thanx

Date of experience: December 17, 2020
India
1 review
0 helpful votes
Follow Roshan B.
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Good one
October 31, 2020

Customer support is too good and quick responded by Shivani. I totally satisfied by her answer on my query. Really appreciated.

Date of experience: October 30, 2020
India
1 review
0 helpful votes
Follow INDERJEET S.
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Nice
October 23, 2018

M highly appreciated by the executive manisha... she helps me a lot to solve my matter... m satisfied wid her conversation

Date of experience: October 22, 2018
India
1 review
0 helpful votes
Follow Appu S.
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Good service
April 16, 2020

Nice app time on delivery. Nice support by mohit customer care executive. Thanks team for winni. Flower and cake was fresh

Date of experience: April 15, 2020
India
1 review
1 helpful vote
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Highly recommended
July 29, 2020

A good platform to surprise your loved ones with wondefull gifts, services are excellent. Highly satisfied with their dealing. Thanks team

Date of experience: July 28, 2020
India
1 review
0 helpful votes
Follow Kanak K.
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Superb. I'm totally satisfied with the service they provided. Simran ma'am is very helpful and polite, assisted me very well :)

Date of experience: December 16, 2020
India
1 review
0 helpful votes
Follow Tanisha S.
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Ordered cake from Winni app but they have sent some local cheap cake with printout hard picture placed over the cake

Date of experience: May 14, 2023

Overview

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191