Extremely happy with the services that winni provides excellent application with huge varieties of cakes nd flowers...
Rashmi assisted in a very nice way. She understood the customer view and supported in short time with clear communication. Thanks for the help!
The cake reached on time provided. And taste was excellent... It was a good experience with winni. I will always prefer winni in future..
Service was good and the best part about friendly behaviour with their customers.
It is a great experience employee.
Showed great tact to customers.
Very active on assisting the customer, you an conveniently choose a lot of option to add on for gifting.
Really happy with the service.
Very happy service, have updated my date twice without neglecting they accepted and changed the date with delivered on time. Thanks winni and team
It's fake site and customer care to get amount from your… after long long struggle you will receive a item which will be going to garbage
Chat support by Sakshi was excellent and helped me make my choice now waiting for the cake delivery on time and to taste it.
I had to make some changes in my recent order. I contacted live chat. They sorted it out pretty quickly for me. Thanks Neerja.
One Ms. Sakshi was online, while enquiry about the way of operations etc.
She is polite and given required details. I am yet to order for the cake.
Delivery is on time. And cake and flowers are also fresh... Liked your service. Love to order more items from this site in future... Thanku
I m so happy with the product and service by winni entire team. I ordered cake which is deliverd on before time. Thanks a lot
Very helpful customer care executive shalini i was facing issue in payment option she tell me how to place the order i like this website also
Excellent service vish very well cake delivered on the given time and it was awesome when received thanks a lot to the whole winni team
Winni delivered the fresh product i am very old customer of winni.in and they every time give me the discount such a great serviccers
Excellent Service support from Madam Kayra of TEAM WINNI for guidance till order placement and support after ordering - Kudos - keep it up such services in future also
Good quality of all products, we can say ita a high brand, you made my day, thank you so much team winni. Appreciate shivi who quickly assist me
I was told order will be delivered by today evening. But they did not deliver yet. Cheater side. Even customer care number does not exist.
Customer support provided by Simran was awesome. She assisted me in chat message to redeliver my order without any charges. Great customer service.
My mom dad just loved the taste of cake aslo your service is too good. Thanks winni for bringing smile on my parents
Overview
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members