website thubmnail of Winni
How would you rate Winni?
grey star
grey star
grey star
grey star
grey star
India
1 review
1 helpful vote
Follow Shranya C.
Unfollow Shranya C.
Send Message
Share Review
Report Review

Good quality product
April 29, 2020

Very nice service and good quality products. For any future order I will choose winni only als will recommend to everyone.

Date of experience: April 28, 2020
India
1 review
0 helpful votes
Follow Usha T.
Unfollow Usha T.
Send Message
Share Review
Report Review

Amazing product.
April 30, 2020

We are completely happy and satisfied with winni service. The product was really awesome and delivery on time. Thanks a lot..

Date of experience: April 30, 2020
India
1 review
1 helpful vote
Follow Ratan T.
Unfollow Ratan T.
Send Message
Share Review
Report Review

Awesome service
March 28, 2019

Excellent! I have ordered cake and flowers in winni. This is an amazing Experience that all the product is good quality.

Date of experience: March 27, 2019
India
1 review
0 helpful votes
Follow sriram j.
Unfollow sriram j.
Send Message
Share Review
Report Review

Order a Birthday gift for my cousin. We both had a great experience on Quality and Service of Delivery. Thanks winni

Date of experience: March 29, 2019
India
1 review
0 helpful votes
Follow Rahul R.
Unfollow Rahul R.
Send Message
Share Review
Report Review

Provide very good service for delivery of cakes, Flowers etc.
I would recommend Winni for sending gifts to your loved ones.

Date of experience: March 29, 2019
India
1 review
0 helpful votes
Follow Vishal M.
Unfollow Vishal M.
Send Message
Share Review
Report Review

Awesome Service
December 27, 2019

Great job, Well done Malti for your help. You did a great. Really satisfying. One of the best experiences so far.

Date of experience: December 26, 2019
India
1 review
0 helpful votes
Follow Pradeep M.
Unfollow Pradeep M.
Send Message
Share Review
Report Review

GOOD customer support
November 2, 2020

Customer support is quick and very polite.
I experienced better support than others. Hope fully parcel should deliver on the time.

Date of experience: November 1, 2020
India
1 review
1 helpful vote
Follow Kiran k.
Unfollow Kiran k.
Send Message
Share Review
Report Review

Worst experience
I purchased two items one bouquet and chocolates but only bouquet received
That courier boy not ans the call.

Date of experience: April 30, 2019
AE
1 review
0 helpful votes
Follow Datta D.
Unfollow Datta D.
Send Message
Share Review
Report Review

Super service
August 1, 2019

Timely delivery accurate in quality... totally recommended and worth to deal with... selection of product is also in wide range 5/5*

Date of experience: August 1, 2019
GB
1 review
4 helpful votes
Follow Sandeep K.
Unfollow Sandeep K.
Send Message
Share Review
Report Review

Thankyou winni for superb cake. Cake was really good and delicious. Special thanks to ms Malti. I had a wonderful day..

Date of experience: May 6, 2020
India
1 review
0 helpful votes
Follow Komal S.
Unfollow Komal S.
Send Message
Share Review
Report Review

Nice service
November 20, 2019

Winni cakes are yummy. They provide timely delivery. Thanks winni for making our day special. The customer support is also good.

Date of experience: November 19, 2019
India
1 review
0 helpful votes
Follow K S.
Unfollow K S.
Send Message
Share Review
Report Review

If u cant fulfill orders. Y ur taking delivery. U guys have pathetic customer service numbers.
Will never order from winni

Date of experience: May 10, 2021
India
1 review
1 helpful vote
Follow Nishant T.
Unfollow Nishant T.
Send Message
Share Review
Report Review

Nice Service
August 22, 2020

Excellent staff and inform very well.
Thanks a lot for this help
Next time also i ll prefer winni for purchase

Date of experience: August 21, 2020
India
1 review
0 helpful votes
Follow Sree R.
Unfollow Sree R.
Send Message
Share Review
Report Review

Irresponsible management and customer care
May 17, 2021

Irresponsible management and customer care

Order id: **************

've been calling the customer care and trying to chat in the website from 4 PM and after such a struggle, I came to know from the customer care representative that MY ORDER WAS DAMAGED DURING TRANSPORTATION
(for doubts/suspicion, please try to check my conversation with your representative, that would be recorded in your database). This happened around 7:15. I requested that representative to cancel the order and send me a confirmation, which he accepted.

Then, after quite some time, I received a Call from a guy saying that the cake is on its way and it will be delivered around 8 PM. I replied that I've cancelled since the expected time of delivery was 6 PM(which was the slot I booked in your website!).

I called customer care again to ask about the status and I was shocked to hear that, the order has been returned since I REFUSED TO ACCEPT!

More shocking is that I received an email and text msg stating that the order has been delivered to me!

No response/refund/cake yet!

Date of experience: May 17, 2021
India
1 review
0 helpful votes
Follow Gaytri S.
Unfollow Gaytri S.
Send Message
Share Review
Report Review

Awesome experience
January 23, 2018

I had an awesome experience of midnight delivery and will be using the same every time for all the occasions

Date of experience: January 23, 2018
India
1 review
0 helpful votes
Follow Rohit B.
Unfollow Rohit B.
Send Message
Share Review
Report Review

Nice Delivery and as seen the same cake delivered.
Good service and still more to order from this site soon.

Date of experience: February 27, 2018
India
1 review
0 helpful votes
Follow siba p.
Unfollow siba p.
Send Message
Share Review
Report Review

For Coupon
June 1, 2018

Good-way to ask %start Rating Review, But Anyway they are giving help. And little bit costly but value for surprise.

Date of experience: June 1, 2018
India
4 reviews
1 helpful vote
Follow smriti p.
Unfollow smriti p.
Send Message
Share Review
Report Review

Very Good
July 9, 2016

Very time punctual delivery delicious cakes price is convenient as compared to other websites. You will receive what is promised.

Date of experience: July 9, 2016
India
1 review
0 helpful votes
Follow Swaroop P.
Unfollow Swaroop P.
Send Message
Share Review
Report Review

Thankyou
March 6, 2019

Thankyou for your prompt support. It has been a wonderful experience getting an online support which made my shopping easier

Date of experience: March 6, 2019
Seychelles
1 review
0 helpful votes
Follow rajeev y.
Unfollow rajeev y.
Send Message
Share Review
Report Review

Really good
May 8, 2019

I am very much impress with winni the delivery time and the product quality is really good keep going guys

Date of experience: May 8, 2019

Overview

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191