website thubmnail of Winni
How would you rate Winni?
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India
1 review
1 helpful vote
Follow Harsh k.
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This is pic of Birthday cake. It's wrost service ever See the condition of this cake... where is birthday labels... I wish to give to surprise to her bt when she open the package cake.its seems no any label uopn cake... this is my order number *******6439 on Winni... whts the hell wrong with me... when I padi successful ND full amount to winni. Why they comprised with me... see the pic of cake.

Date of experience: February 2, 2019
AE
1 review
0 helpful votes
Follow Nigar N.
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Worst service ever
May 4, 2021

If there was minus marking For the star I would have given that. I placed an order on 2nd may 2021 for a midnight delivery on 4th may 2021. While placing the order I checked with the team for the midnight delivery and they never said that due to covid they are not doing and also charged me for the midnight delivery. But to my surprise The order was delivered at 2:30 pm On 4th may 2021, without informing me. Also the cake that was sent was fat very different from what was shown on the website. They completely ruined my surprise and occasion. Worst service will never recommend to any one. The order id was **************. The first pucture attached is what i received and the second is what i had ordered

Date of experience: May 4, 2021
India
1 review
0 helpful votes
Follow Amrita T.
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Osm app
April 29, 2020

I was order this bouquet for my sister on her wedding. She really liked this bouquet. And feel very happy by receiving this. Thanku winni team for this lovely gift and delivered it on time. Thanks Mansi...

Date of experience: April 28, 2020
Philippines
1 review
0 helpful votes
Follow Narendra J.
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The support given by the "Nandita" was very helpful, I made a mistake in the order and put the dates incorrectly, she helped me and reschedule the delivery on time.

Thanks a lot for the help
-Narendra

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Keerthiga k.
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She helped a lot. And she giving reply quickly.un fortunately i mentioned wrong date in my order. My order was confirmed. Bt she solved that issue. And she changed correct date. Tanqmam. She clarified my doubts easily. She is excellent assistance. Tanq u mam.

Date of experience: December 10, 2018
India
1 review
0 helpful votes
Follow Haritha D.
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I had ordered a bunch of flowers and a cake and the order was accepted. Later i was told that flowers weren't available. Then why did they even accept the order?
And the cake dint reach on time. I got a Succesfully delivered' message without actually delivering it. Led to lot of confusion and tension.
I haven't still received the refund for the flowers and extra charge of 250 for 12:00 am delivery. And was told that the refund will be initiated to the winni wallet and not my bank account. Very much dissapointing this is. What if i dont want to order in winni again?
I give a 1 on 5 rating for so much of negligence and disturbance. Need the refund as soon as possible. Thanks.

Date of experience: April 28, 2019
India
1 review
0 helpful votes
Follow Manya S.
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Very nice app and deliver the order on time and quality was very good, excellent experience with winni great services provided by Simran ma'am thanks alot for assistance, Cake was very yummy thanks winni

Date of experience: January 11, 2021
India
1 review
0 helpful votes
Follow AJAY K.
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"All Time Favourite"
December 25, 2020

Product quaIity is so good, I am very happy timely delivery, and amazing service. Good support from simran ma'am, I love ordering from this website and they are very reliable and friendly always deliver on time. I am a very satisfied customer. 100% recommend this service.

Date of experience: December 24, 2020
India
1 review
1 helpful vote
Follow Siva R.
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Ordered Cake nd FerreroRocher chocolates from ur website. The cake quality is so bad.The worst part is the chocos we received is not original. You did a very great job by collecting the FerroroRocher boxes and packing your own ones. Shame on you. OrderNo- *******6870

Date of experience: November 25, 2018
India
1 review
0 helpful votes
Follow Shruti A.
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Pathetic service
August 13, 2022

In this cake is yet not delivered.
I have already spoken to winni customer care. They were also saying cake is yet not delivered.
You can ask the receiver Shivani on *******753 cake is yet not delivered and I have called the bakery person from where the cake was about to come. They said they have not delivered the cake till now and they are saying they will deliver it tomorrow morning.
What is this?
This kind of pathetic service.
If anyone's birthday is on 12th, u will send the cake after 2 days.
Now I don't want the cake after 2 days.
Refund my money of cake Rs 1199 back to my bank account.
Pathetic service

Date of experience: August 13, 2022
India
1 review
0 helpful votes
Follow Aarya A.
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: Good job done"
January 29, 2018

I was searching for cake and flowers delivery services in bangalore. Read good reviews about winni and also rates were reasonable as compared to other venders. Winni lived upto its reviews. Promt service. Delivered cake and flowers other stuff on time, gift packing was also attractive and also got regular sms updates regarding delivery. Cake was also really delicious and yummyyyyyyy.! Thank you Winni for making moment special

Date of experience: January 28, 2018
India
1 review
1 helpful vote
Follow Aashiiyana R.
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I had ordered for a eggless cake a day before for my wife's birthday, but by mistake it seems i forgot to mention eggless and immediately when i connected with customer care there was Manpreet Kaur who helped me to change the order immediately as the cake delivery was supposed to arrive in an hours time.
That was really quick and kind of her really appreciate he kind gesture and quick service.
Regards
Suhail
Pune

Date of experience: November 26, 2020
India
1 review
0 helpful votes
Follow Gauri G.
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Had a really bad experience. I ordered a bouquet for Mother's Day yesterday. Everyone! Please beware that the online representation of their products DOES NOT accurately reflect the exact delivery of the item. BAD QUALITY AND BAD SERVICE. Save your hard-earned money and stay away from this company!

Date of experience: May 15, 2023
India
1 review
3 helpful votes
Follow Ragesh R.
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MORONS!
February 26, 2019

It's the worst! Placed an order for delivering on Valentine's day and got it delivered on 16th! When asked, been told that they were having too much orders. They shouldn't be taking orders if they can't deliver it on time. Simple. Customer Care staff is just good for nothing NEVER EVER ORDER FROM THEM!

Thank you

Date of experience: February 26, 2019
India
2 reviews
1 helpful vote
Follow Diksha R.
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Disheartened with winni services as i ordered a bouquet bt it was not delivered on time and they kept fooling me fr almst 6hrs by saying they r just going to deliver wthin 15mins though bouquet ws beautiful bt i ws totally frustrated with d services n d communication wth them

Date of experience: November 4, 2018
RU
1 review
0 helpful votes
Follow Kulvant J.
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I will place the order from winni to shimlafor my sister and the order will delivered on time and cake is delivered by good quality very helping by customer care service. Best service provide by the winni and very theme of winni who celebrate the relation. I will like to suggest to all my friennds,

Date of experience: May 28, 2019
India
1 review
3 helpful votes
Follow Isheta s.
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Horrible people
February 15, 2019

This is the first time I have experienced the most terrible service. I ordered a cake on 14th feb. They haven't delievered it till today. I tried calling them several times. The no. Is always busy. They haven't replied to my mail either. And they haven't refunded my money. They spoiled the ocassion for me. So I suggest never ever order anything from them. This company shoul be reported.

Date of experience: February 15, 2019
GB
1 review
0 helpful votes
Follow Angil P.
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I m amrit. It is a very comfortable& good product soi will suggest yo to all the guys. Pls join this& get enjoy on the site for shopping & give the 5 star rating to this site. For get the on the the online achievements on the internet.so please don't ignore thi

Date of experience: May 20, 2019
New Jersey
1 review
0 helpful votes
Follow Archana P.
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Awful cake & flowers
December 11, 2022

This is the 2nd time I ordered a cake and flowers for my brother in law's birthday and both flowers and cake were trash! Flowers came at 10:30pm basically all picked over flowers! And cake was particularly bad tasting! It was extremely embarrassing for me and my sister, a doctor at Apollo Hospital, as the guests were given this cake and it was old tasting and plain bad! You can be rest assured that I will not be ordering from you again but I am putting this as a review because you should not be scamming online orders! Not good for your business if you are doing such shabby work!

Date of experience: December 11, 2022
RU
1 review
0 helpful votes
Follow Priyanka P.
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Thanks a lot Nandita! Doing great job. Appreciating your efforts and quick responses which are important and play satisfied role for any customer. Your support and responses plays important role in cutomer satisfaction. For quick discount thing really thanx dear! You guys are awesome. Great job done by winni team! Love you guys! My next visit defiantly will be in Winni again. Once again thanx for live support member Nandita.

Date of experience: June 8, 2019

Overview

Winni has a rating of 2.4 stars from 1,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Winni most frequently mention customer care, next day and order anything. Winni ranks 3rd among Bakery sites.

service
202
value
200
shipping
193
returns
168
quality
191