Winkflash

I ordered two 5 x 7 canvas prints. I found the software confusing and ended up not properly framing the subjects on the canvas. Instead of calling me to check, Winkflash sent the 2 pics with significant portions of the subjects' heads cut off. It was technically my fault, but they would not replace them for free or even for a discount. Other sites I ordered from contacted me if there was something wrong with the pic before they printed them. Be very careful when you design your photo items and don't expect Winkflash to help.

So I ordered photos from wink flash about 1.5 month ago and still haven't received them. Customer service is terrible they have the same automated reply... damn asses. And they send me a new order about 3.5 weeks ago (with no charge to me WOW - u lost my order in the first place stupid) and it still haven't arrived... so I wrote them an email and their response was to place another order and they will mail it to me... seriously? Will never ever recommend your company to anyone... bunch of idiots!

I had used winkflash previously to store my image files and create prints. Their prices seemed reasonable at the time, so that's why I chose them. One day I go to log into my account and my account no longer exists; my files no longer exist. My trip to Europe, my brothers trip to South America, all of it gone. It's awful! How could they do this without notifying me? I never received an email. It's funny that Shutterfly promotes themselves as never deleting your images. I'll use Shutterfly from now on. I will never use Winkflash again.

This was the first time I ordered a canvas so I was not familiar on how to create it. I sent in a photo not realizing that there were black spaces on the top and bottom of the photo. I emailed them to see if I could change it but my order had already shipped. There response time was excellent. They allowed me to send in another photo and sent me another canvas at no charge. I am very happy with the service and I highly recommend using this site!

I had thousands of photographs stored on the original Winkflash. Then one day I simply could not log on. I contacted Winkflash and received a reply saying that there were new owners of this company & that I would have to re-register with new username & password BUT that ALL my thousands of photographs were deleted from the new company's servers. I cannot accept this and appeal to everyone else in the similar position to make this travesty known publicly, thru social networks & other channels. Thank you

I had uploaded thousands of photos over a 15 year period. Then found out after an absence in scrap booking that they were no longer there! When I contacted Winkflash they said they got bought out and something went wrong and they lost lots of customers photos in the transaction... how could this happen? My kids photos and births a the hospital... all gone in a flash! I'm so sad and depressed I even contacted the owner of the company (there are two I believe) they said someone would get in touch with me then after that when nothing was done, I contacted him several times and was just ignored.

I lost so many pictures because of how they handled the change in ownership. I was stupid and only uploaded pics to this site. Now I use a few different companies just in case this ever happens again. I had two my sons newborn pics on there and they are now gone forever. And I did not get a warning ahead of time that that was even a possibility. Also did not receive an apology or an attempt to recover them. I do not recommend them at all.

I was never familiar with the old Winkflash, but I ordered a blanket from them recently for my mom and I was very pleased with the quality. I created a photo collage using their website and made the blanket purple, which is her favorite color, and it arrived without any issues. The image quality was surprisingly nice considering it was printed so large. When she saw it she was so shocked and amazed. I have since ordered prints, and I would say I am very happy with the service!

I am sad to see so many bad reviews. It looks like many of these reviews are from people that utilized the old website and services. I think Winkflash is a great printing website.

Had great customer service 10 days ago. Made two large orders. I've heard nothing since. Been trying to contact them for three days and their phone is ALWAYS busy. No replies from their emails either. I somehow got on a call wait this morning and I was on hold for over 6 HOURS before I was officially disconnected. I have several screenshots to prove it! I've attached one in this comment. Something has happened there and I'm wondering if someone knows what. Very weird!