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From the business

WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.


winkbeds.com
Founded in 2015
Miami, Florida, United States
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Wink Beds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.

This summary is generated by AI, based on text from customer reviews

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6,841 reviews

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Georgia
1 review
0 helpful votes
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Bed is as described, comfortable
September 29, 2023

Bed is as described, comfortable. Foundation, you may be better off getting elsewhere.

Date of experience: September 29, 2023
Texas
1 review
0 helpful votes
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Bed is the softer wink but not as soft as I would like.

Date of experience: September 28, 2023
Florida
1 review
0 helpful votes
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Excellent and complete information and specifications. Easy install and so far so good but think we should have gone with a pillowtop

Date of experience: September 28, 2023
South Carolina
1 review
0 helpful votes
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The box arrived severely damaged
September 27, 2023

The box arrived severely damaged. UPS attempted to put the bed back into the box and cover up the fact it had fallen out during transportation.

Date of experience: September 27, 2023
Florida
1 review
0 helpful votes
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I love my winkbed
September 26, 2023

I love my winkbed. This is my second one and it's firm and supportive yet I feel like I'm floating on it because of all the layers of cushion

Date of experience: September 26, 2023
California
1 review
0 helpful votes
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Bed is great, you guys provided
October 26, 2023

Bed is great, you guys provided. UPS messed up and delivered the bed to the wrong unit. We had to figure it out and retrieve it ourselves. Was going to order another but don't wanna go thru that again.

Date of experience: September 26, 2023
New Mexico
1 review
0 helpful votes
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Very good experience
September 25, 2023

Very good experience. Mattress is great and so was fast delivery.

Date of experience: September 25, 2023
Colorado
1 review
0 helpful votes
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Experience has been great
September 25, 2023

Experience has been great. Ordered bed. Arrived in a timely manner. Had a defect. Customer service responded right away and offered 3 solutions to correct mattress defect. I really appreciate the customer service. This is a really big purchase for us. Ordering online can be a bit of an unknow. They back their products 100%.

Date of experience: September 25, 2023
Virginia
1 review
0 helpful votes
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We have used many beds over our 30 year marriage, usually all memory foam. We always beds had different comfort levels, but had no idea how one bed could shed new light on comfort. We weren't overly impressed with comfort, immediately feeling the difference. But, the very first morning I did not wake up the usual tired way. I used to always feel like I didn't sleep at all. Now I wake up fully rested. Now I know what a proper bed should feel like. Thank you

Date of experience: September 24, 2023
Florida
2 reviews
0 helpful votes
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The entire process was east from start to finish and looks great!

Date of experience: September 24, 2023
Maryland
1 review
0 helpful votes
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Purchasing process so far very good
September 23, 2023

Purchasing process so far very good. We are still evaluating the mattress and may likely need to return.

Date of experience: September 23, 2023
Vermont
1 review
0 helpful votes
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Purchase was easy… but not happy with the bed. Cant return for 30 days.

Date of experience: September 22, 2023
New York
1 review
0 helpful votes
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Firmer bed is just what I needed
September 21, 2023

Firmer bed is just what I needed. My back is so happy.

Date of experience: September 21, 2023
Pennsylvania
1 review
0 helpful votes
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We researched best beds for couples with back issues and wanted very little motion transfer, as I am a light sleeper. This bed delivers! And speaking of delivery, it came faster than anticipated! Bonus.

Date of experience: September 21, 2023
Texas
1 review
0 helpful votes
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Very user friendly!
September 21, 2023

Very user friendly! No issues at all! I would buy again.

Date of experience: September 21, 2023
North Carolina
1 review
0 helpful votes
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Box came crushed and wrapped in factory grade saran wrap.

Date of experience: September 20, 2023
Arkansas
1 review
0 helpful votes
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Good so far
September 19, 2023

Good so far. Box the bed came in was a little wet, but thankfully the protective seal it came in kept it from getting damaged.

Date of experience: September 19, 2023
California
1 review
0 helpful votes
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Order and follow-up experience were excellent. I was a little concerned after unrolling it that it was a queen instead of king, and called to check after hours. It expanded fully after cutting the bag and we enjoyed a good first night's sleep. I was immediately contacted in the morning by phone and email to be sure all was right.

Date of experience: September 19, 2023
New Jersey
1 review
0 helpful votes
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Too early for specific feedback
September 19, 2023

Too early for specific feedback. Only have it 2 weeks.

Date of experience: September 19, 2023
California
1 review
0 helpful votes
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Process was seamless and easy to do
September 18, 2023

Process was seamless and easy to do. Keep up the great work!

Date of experience: September 18, 2023