Wink BedsReviews 2,041

Had a great chat with one of your associates. Made making our decision much easier. Thank you!

Ease of ordering, quick delivery, instant comfort, easy install

Easy, fast, professional. Even though it wasn't next day delivery, we were reassured of the exceptional quality knowing that our bed was being made after ordering, and not sitting in warehouse somewhere losing it's value.

I haven't needed to use the warranty yet, but the made-to-order bed came very quickly, within one to two weeks or so of ordering it! It came secured in heavy duty plastic wrap within a box, but it was very simple to unravel it. We had to keep it in the box for a little more than a week because we had issues with a different company shipping our bedframe, but it quickly inflated itself to its shape and integrity.

It was great. Delivery time was about 10 days. Plenty fast.

Process was easy, but hard to understand what you're getting into when you purchase a bed online. The plush firm is too hard for us as side sleepers. Glad there is a hassle free return policy.

Ordering was easy. Customer service was friendly. I ordered late night on a Friday, it shipped out on Tuesday and was delivered on Wednesday, much quicker than I expected.

The fees really pissed me off. I had no choice to opt out of.

I'm gonna wait until i get a full month of use before sending my review

Very good experience. Customer service was very responsive and helped at every step making the purchase and exchange very easy and hassle free

When I went on line the first time I missed the explanation of the types mattresses. Fortunately I picked the correct one. If I hadn't though, no worries, the 120 day trial is a great feature. The tracking was spot on so I knew where my mattress was every day until it got to me. Delivery was a breeze. I was very happy that I was able to sleep on it the evening of the day it came in.

Just disappointed in a product I'd bought before. Hoping it gets better with time. It did survive the journey despite being absolutely battered when it arrived.

Easy shopping experience, still deciding about the mattress.

Shopped around on the Internet looking for something that might support us (side and back sleepers) like a spring mattress without all the squishy memory foam that makes it impossible to move around. Also looking for something with a firm edge to yield more sleeping surface and make it easier to get on and off in the middle of the night for those midlife midnight pee trips. So far (after only one week) the King Luxury Firm WinkBed seems to be living up to all its promises.

Easy to order online; great customer service
Communication was great updating when the pieces would arrive

Wink bed has gone above and beyond customer service is excellent