website thubmnail of Wine Insiders

Wine Insiders

How would you rate Wine Insiders?
grey star
grey star
grey star
grey star
grey star
Georgia
1 review
0 helpful votes
Follow Steven C.
Unfollow Steven C.
Send Message
Share Review
Report Review

Great Job
July 8, 2020

I know it has not been easy during these trying times. Wine insider has been doing a good job in my opinion to keep customers happy and shipments coming on time. If for reason my shipments was delayed they have compensated me in some way. They have a great Variety and prices. Thank you wine insiders keep up the good work. Stay safe and well.

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Steven,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Connecticut
1 review
0 helpful votes
Follow Cynthia E.
Unfollow Cynthia E.
Send Message
Share Review
Report Review

I've been ordering from this company for years. Prices are always good and sometimes are phenomenal. Delivery is quick. Wines are a good quality. I'm very pleased with Wine Insiders and will continue to use them.

Date of experience: July 10, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Cynthia,

We appreciate you taking the time to send us your positive feedback. Thank you for your continued support. Should you have any questions regarding a particular selection or offer, please do not hesitate to reach out to us.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Georgia
1 review
1 helpful vote
Follow Kristi M.
Unfollow Kristi M.
Send Message
Share Review
Report Review

My order of 12 bottles arrived with 11 bottles. I reached out and was offered a credit on a future order. Not the best option in my opinion. This was for a charity virtual wine tasting, so as long as the organization gets their portion, I can live with it - it is more about the charity than the wine, but people should be aware. This is not an optimal way to do business. Will not purchase again. The $12 credit isn't enough incentive to try again.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 24, 2020
Minnesota
1 review
0 helpful votes
Follow Subhasish R.
Unfollow Subhasish R.
Send Message
Share Review
Report Review

Great wine for all tastes
September 4, 2020

Been buying wine from here for more than 5 years, including when they were Barclays wine, we easily go through few hundred bottles a year, and they make it really affordable with multiple promos. You get great tasting french and other European wines for a lot less than in store. No hassle fast deliveries. I have had to get a few bottles replaced a few years back as they were spoilt possibly due to delivery issues. They replaced with no problems. Any issue I have had has been resolved fast. I have been thru many mail in wine clubs, and this is great because you can order when you want, and don't have to order at a pre defined schedule.

Date of experience: September 4, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Subhasish,

Thank you for taking the time to send us your positive feedback. With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs. We sincerely appreciate your business and thank you for your continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Please feel free to contact us should you ever need assistance. You can reach us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Wisconsin
1 review
0 helpful votes
Follow Jack B.
Unfollow Jack B.
Send Message
Share Review
Report Review

Best way to buy wine
February 1, 2021

I have been buying wine by the case through distributors for over 30 years. Wine Insiders has given me the perfect match between quality and value. Like anything, it takes a while to really fine out the best wine for me and what is offered. Wine Insiders has a large and varied list of quality wines from around the world. If you can't find anything in their selections you probably never will find that perfect wine. Highly recommended for all wine lovers.

Date of experience: January 31, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Jack,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Kansas
2 reviews
0 helpful votes
Follow Jenny E.
Unfollow Jenny E.
Send Message
Share Review
Report Review

Enjoying the convenience!
December 20, 2020

I enjoy sampling new wines, so this is actually perfect for me. I don't worry if there is a bottle I don't love, I move on to try the next one. Ordering is easy, delivery to a close by mail spot and easy pick up! I also appreciate the selection of mixed cases, summer wines, winter wines, etc. I have had one experience with customer service - one case showed up missing one bottle. I called, they applied a credit and I used it my next order. Easy as that!

Date of experience: December 19, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Jenny,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New Hampshire
1 review
0 helpful votes
Follow Melinda J.
Unfollow Melinda J.
Send Message
Share Review
Report Review

What's not to like?
February 13, 2021

I wanted to try some different wines but I didn't want to pay an arm and a leg. Enter Wine Insiders. I can order as often, or as infrequently, as I like. As much or as little and shipping to my office has been fast and flawless. Absolutely no complaints. Quality wine, discount prices, fast shipping, and no issues. Every mail order company should sit up and take notice.

Date of experience: February 12, 2021
Crystal G. Wine Insiders Rep
over a year old

Hi Melinda,

Thank you for the great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Florida
1 review
0 helpful votes
Follow Bill F.
Unfollow Bill F.
Send Message
Share Review
Report Review

My Go To Place for Wine
February 7, 2021

Wine Insiders provides a great selection of domestic and international wines. Prices are great, with several special offers available. No charge shipping, fast delivery and robust packaging, ensure wine purchases arrive at my door when I need them. Wine Insiders is my go to place for wine.

Date of experience: February 6, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Bill,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Texas
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Send Message
Share Review
Report Review

Much to our satisfaction, we have been pleasantly surprise! Have been ordering wines for 5 years. It arrives usually right away, except during spring with pandemic, delivery took a little longer. Now have friends and family ordering and have given as gifts, no one has been disappointed.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Linda,

Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New Jersey
1 review
0 helpful votes
Follow Diane W.
Unfollow Diane W.
Send Message
Share Review
Report Review

The selections are wide and varied quality wines. Shopping is conveniently done from your device. Prices are reasonable, shipping is quick, even during the pandemic shutdown. Communication from the company is timely, yet not over done. I'd absolutely recommend Wine Insiders, in fact, I have many times!

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Diane,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New York
1 review
0 helpful votes
Follow Keith W.
Unfollow Keith W.
Send Message
Share Review
Report Review

Good Wine
May 7, 2022

My wife and I found the Wine Insiders site at the beginning of the pandemic when we were not going to stores for things. Our first order was a staff pick selection and we found them all excellent choices. We have been restocking our supply ever since.

Date of experience: May 6, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Keith,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Arizona
1 review
0 helpful votes
Follow R L.
Unfollow R L.
Send Message
Share Review
Report Review

Incredible
November 14, 2021

Wine Insiders has an amazing service! Quality and selection of wines is like none other, the best! The price and convenience of quick delivery AND free shipping on 6 bottles!
I love Wine Insider's! This was all we served at my sons wedding and everyone loved it!

Date of experience: November 12, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello RL

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Colorado
1 review
0 helpful votes
Follow DEBORAH H.
Unfollow DEBORAH H.
Send Message
Share Review
Report Review

I have ordered several times from Wine Insiders. The International white and reds and patio sipping wines were delivered as expected and have been very good. I like that I did not have to join a club or sign up for an ongoing wine subscription. When I need wine, I can order. Groupon coupons are also a good way to save on multiple bottles.

Date of experience: February 12, 2021
Crystal G. Wine Insiders Rep
over a year old

Hi Deborah,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Florida
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Send Message
Share Review
Report Review

Great Service!
July 8, 2020

Wine Insiders was recommended to me by a family member. I have been using them for several months now. They have great wines, a very nice selection, and great prices too. I've bought several wines from Wine Insiders now, and always enjoyed my selections. Some of course are better then others, but never disliked any of them, and everything was always delivered fairly promptly. No Issues at all. Thanks Wine Insiders!

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Michael,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Nebraska
1 review
0 helpful votes
Follow Catherine R.
Unfollow Catherine R.
Send Message
Share Review
Report Review

Lovely Wine
June 26, 2021

Have been with wine insiders for over 20 years. The wine has always been tasty. One time a wine was not right but I called them and they sent me a fresh bottle right away and it was delicious. Not bad for twenty years of excellent wine. I would highly recommend this company for anyone wanting to try different wines. Have some fun adventure in trying something new in wine drinking.

Date of experience: June 26, 2021
Rowena T. Wine Insiders Rep
over a year old

Hi Catherine,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Texas
2 reviews
1 helpful vote
Follow Victoria E.
Unfollow Victoria E.
Send Message
Share Review
Report Review

Beware! This company is a huge disappointment, when you look at their website it looks like a safe professional wine business but in reality they send promo codes, allow you to use them all day, take your information and then refund you the next day informing you it was a glitch, a glitch that lasted all day! I felt safe seeing that Martha Stewart is associated with this business but don't be fooled what you see is not what you get. Not even a little.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 21, 2020
Christa T. Wine Insiders Rep
over a year old

Hello Victoria,

We sincerely apologize as it truly was a system glitch, and we had to cancel all of the orders that processed erroneously. As it is shown in our terms and conditions, in an unlikely event of an error occurring we would cancel the order and immediately refund any erroneous orders. An email notification was sent out with the correct offer which also included a gift for the inconvenience.

Sincerely,
Wine Insiders

California
1 review
0 helpful votes
Follow John P.
Unfollow John P.
Send Message
Share Review
Report Review

I have ordered from Wine Insiders now for several years and have been very satisfied. You can sample wines from all over the globe. Great prices, great quality, great selection. You can even ship to a pick up location so you don't have to worry about being home when the shipment arrives. Will definitely order again.

Date of experience: July 17, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi John,

Thank you for taking the time to send us your positive feedback and appreciate your continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Oregon
2 reviews
2 helpful votes
Follow LYNN S.
Unfollow LYNN S.
Send Message
Share Review
Report Review

Don't expect a responsive customer service team from this site. I wanted to redeem a Groupon and I had a question about the sales tax I was being charged. My question was ignored. I probably never will order from this company again, but I will reserve my decision until I see what they ship me. From some of the other reviews, it could be real low quality and not what was expected (red vs white).

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 22, 2019
Christa T. Wine Insiders Rep
over a year old

Hi Lynn S.,

Thank you for taking the time to provide this feedback. I do apologize about the wait time and the service you received. I hope your order has since been resolved. If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.

Sincerely,
Wine Insiders

Florida
1 review
0 helpful votes
Follow Barbara B.
Unfollow Barbara B.
Send Message
Share Review
Report Review

We have been Wine Insider customers for many many years. The quality and selection of the wines they offer are far better than other clubs out there, and we have tried a lot of them. Nothing makes me happier than seeing that red and tan box at my door :)

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Barbara,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
Follow Debbie S.
Unfollow Debbie S.
Send Message
Share Review
Report Review

I've ordered more than a dozen cases of wine since mid-March of this year. I've ordered pre-set selections, specials and picked my own, which is great, as this is not a club! All wines have been very drinkable and most have been quite good for the price. I've been offered discounts when they felt that the wine hasn't shipped quickly enough, but shipments as of late have been quite timely. I think Wine Insiders is doing a great job, and I will continue to order from them.

Date of experience: July 10, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Debbie,

We appreciate you taking the time to send us your positive feedback. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our customer service team is always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Overview

Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.

service
213
value
218
shipping
219
returns
64
quality
217