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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My daughter bought me a 15 bottle wine box for Mother's Day and I loved the selection so I decided to join the club and have been very pleased. The price and quality of the wine is great. I received my box within four days from placing the order. Pretty impressive service considering we were just starting to open back up from the lockdown. Looking forward to my next shipment and seeing what they have chosen for me.
Many of the wines are quite goodthey even impress my two daughters, who are connoisseurs! Occasionally, there is a bottle which I don't love, but never has there been one which wasn't worth the price I paid!
Hi Doris
Thank you for the great rating and positive feedback. If there is ever an issue with the quality of the selections, please do not hesitate to contact us and one of our representatives will assist you and find the best solution suited for you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Quality wines at great prices. We have kept our selections well-stocked since our first purchase arrived. Numerous purchase in very short period already.
Hi Dean,
Thank you for the great rating and taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I am totally thrilled to have become a Wine Insiders customer. I haven't gotten a bad bottle yet and I appreciate the fair pricing and quick delivery they provide. I have purchased 4 cases so far and intend to make Wine Insiders my main source for quality wine.
Hi Rebecca,
Thank you for the great rating and taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders has been supplying my wine for over eight years. After a while, I learned what wines I liked and usually order just those. I try a new one once in a while. The best value is to wait for their special sales. They send e-mails about every other day with some offer, but holding out for an $8/bottle sale has been the best value.
Hi Mike
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and for your continued support.
Feel free to reach out to us regarding any particular selection or offer.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our agents are always available to assist with any of your future wine needs.
Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have ordered a few boxes and have enjoyed the wine. The prices are excellent too! I highly recommend this company
Hi Siobhan,
Thank you for the great rating and taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Everything is good. They pick wine way better than I can! The price is also great. My whole family uses the wines as gifts. And that works for me as well.
Hi Jesse,
We appreciate you taking the time to send us your positive feedback. Thank you for sharing us with your family and hope to keep your continued support.
On your next referral, take advantage of our friend referral program. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine was good. I have noticed that prices have been going up. Was hoping that you would have special pricing on packages.
Hi Francesca,
Thank you for taking the time to send us your positive feedback. Do not hesitate to reach out to us regarding any promotional offer. Our agents are always available to assist you with any of our wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
With each order I try new wines, never knowing which ones will surprise you. I've liked nearly every wine I have received and keep coming back for more! Super fast shipping and easy tracking.
Hi Michelle,
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are enjoying the selections and are always available to assist you with any of your wine needs.
If there is a particular selection you are searching for, do not hesitate to reach out to us and one of our representatives will assist you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I sincerely hope that this company continues to flourish. I've been buying my wine from Wine Insiders for about three years and I'm happy to say that I've never been disappointed. They consistently deliver the most delicious wines at unbelievable prices. This is not a subscription wine service, you buy your wine at your leisure and with orders of 6 or more bottles, shipping is free. All wines are guaranteed to please, or they will replace! Kudos to WI!
Hi Rhonda
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great wines priced well with amazing customer service! Every person I've referred to Wine Insiders has had a great experience as well.
Hi Jackie,
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been a customer of Wine Insiders for a couple of years and have always been satisfied with my purchases. Great selection, fast delivery and excellent prices. I will continue to order from Wine Insiders.
Hi Ron
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are satisfied with all aspects of our service and appreciate your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I was very pleased with the wines I selected - all red and dry. I haven't tried all yet,, but the 1/2 dozen I tried were surprisingly great!
Hi Maria,
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are satisfied with the selections.
We hope to keep your continued business with new varietals we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders is a great company to order from... excellent wine and wonderful customer service. We will order again!
Hi Thomas
Thank you for the great rating and for taking the time to send us your positive feedback.We are pleased you are satisfied with all aspects of our service.
Should you require any assistance with any of your wine needs, please do not hesitated to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I enjoy all the wines I get. I have a glass of wine with dinner every evening. I have ordered dozens of times and the deals are great and the wines even better!
Hi Rosa,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great offerings and prices. Always variety and quality. I have ordered wines for the past 3 years and have always been pleased.
Hi B. T.
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wines selected were diverse and high quality. While delivery took longer than expected and projected, I didn't and don't find this unusual in these crazy times. It's wine that's being delivered, after all, not life-saving medication... Unlike others, I found people to be very responsive to my emails. Real humans sent me emails, and my wine was delivered. If people want wine that badly, they should go to the store themselves to buy it, instead of expecting others to risk their lives to ensure that their order is perfect. FYI: We're in the midst of a pandemic. Wine should not be your priority.
Hello,
Thank you for taking the time to send us your feedback. We sincerely apologize for the shipping inconveniences. Although, we were experiencing delays, our shipping time frame has resumed its usual 3-5 business day estimated delivery.
If there are any shipping issues with any of your future orders, please do not hesitate to reach out to us. Our representatives are always available to assist you. Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Cheers!
I have ordered from here many times and I'm almost always happy. The only complain is that sometimes they are out of what I want. The wine is generally good, the prices are outstanding and you can't beat getting wine delivered to your door. One too: stay away from the mystery case.
Hi Amanda,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wines were great but the Customer service was amazing.
I accidentally used an old address and they were great about making sure that FedEx brought it to me.
THE BEST ONLINE WINE SHOP BAR NONE!
Hi J. K.
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
So far we've received fun wines at great prices. Delivery has been fast and efficient, too.
I've used this site for gift orders as well, and the recipients were thrilled.
Hi Carol,
Thank you for the great rating! We appreciate you taking the time to send us your positive feedback. Should you require any assistance with any future purchase, do not hesitate to reach out to us.
Our representatives are always available to help.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephanie,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!