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Wine InsidersReviews 1,036

3.7

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Wine Insiders Reviews Summary

Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.

This summary is generated by AI, based on text from customer reviews

service
227
value
231
shipping
231
returns
68
quality
229
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California
1 review
0 helpful votes
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Glad I Found You
July 9, 2020

Having just heard of Wine Insiders Spring 2020, I am now an avid customer. Prices are extremely reasonable; each order has come with additional coupons for a discount or free gift with you next order. Best of all, the order arrives within a very few business days.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Doreen,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Pennsylvania
1 review
1 helpful vote
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This was the first time I ever ordered wine online. I was a little leery on whether or not it would be good, quality wine. But wow, every single bottle has been delicious. None of them disappointed. Even during this pandemic, the service was exceptional. One case ran later than expected and they discounted it for me. Lovely! Wine Insiders is definitely my go-to for wine delivery. Cheers!

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Amy,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
2 reviews
0 helpful votes
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My wine go to
July 9, 2020

I really enjoy ordering from Wine Insiders. They deliver really great wines, some of which I would never have tried on my own.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Lewis,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Pennsylvania
1 review
0 helpful votes
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I found Wine Insiders through Groupon, and was skeptical, but I had a great experience. Covid 19 caused all of our wine and spirit stores to shut down so delivery was a great alternative.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Elizabeth,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

North Carolina
2 reviews
0 helpful votes
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Best Wine online
July 9, 2020

I have been a customer of Wine Insiders for several and I find the company to be a
Great source of very good wines from all over the world. The ordering, shipping, and receiving are all handled very good. The price is great, and the specials are even better.
I highly recommend this company

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Joan,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

California
1 review
0 helpful votes
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Love love love!
July 9, 2020

I love this company. Great wine selections, Great prices, nice variety, and love the mystery cases to mix it up.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Heather,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Florida
1 review
0 helpful votes
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Wine for All
July 8, 2020

Good wine, good price, good service. Have been a WI customer for a number of years now. I use as gifts or for myself and have never had a concern with taste, body and texture. Also appreciate the WI is not a wine club. I order when I want and needn't worry about unwanted shipments.
I do however miss the prepackaged box wine you used to offer (at great prices). It's easier for me ordering this way.
Bottom line - keep up the good offerings and work.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 8, 2020
Adriana V. — Wine Insiders Rep
over a year old

Hi Walter J,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Louisiana
2 reviews
0 helpful votes
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I like being able to select only the wines I know and like, as well as buy cases designed for a good deal. Only once did I not like a wine, and when I told them they refunded the price. Nice!

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Kerry,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Ohio
1 review
0 helpful votes
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Excellent wines
July 8, 2020

Wine Insiders is the easiest and best quality there can be! There is no pressure to buy anything and the selections are to anyones' tastes. The service is great, and delivery prompt. Any issue, if any, is handled very professionally and quick, y. I will continue to buy from Wine Insiders and appreciate their service.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ann,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Florida
1 review
0 helpful votes
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We have used Wine Insiders for several years now and have never been disappointed. We've had the opportunity to try many different wines from many parts if the world. We started with their curated cases but now we have favorites and select those. The wine does not disappoint. Wine is a matter of personal taste so we do enjoy some vintners and some wines more than others. Try Wine Insiders. Easy, safe, reliable delivery.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Terry,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Virginia
1 review
0 helpful votes
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Wine insiders always has great wine, great prices and fast shipping! If somethings goes wrong (like lost package in shipping) they'll fix it fast.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Jess,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Connecticut
1 review
0 helpful votes
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Bee's review
July 8, 2020

The wine was excellent and the price was good. Delivered to the door on the day promised. I would highly recommend.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Brenda,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Florida
1 review
0 helpful votes
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Great Wines
July 8, 2020

They offer good prices for good tasting wines. They have frequent exceptional sales. It is great to have it delivered right to your door. No need to go out and shop and haul it back home.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Douglas,

Thanks for your feedback and for purchasing wine from Wine Insiders! With our daily offers and new selections, we are positive you will always find the best option to suit your wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Missouri
1 review
0 helpful votes
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VERY SATISFIED
July 8, 2020

I have been ordering from and drinking their wines for several years and never been disappointed! In terms of cost, it's difficult to come close to their sales. Free shipping is a great benefit and even during the crazy times we have been having, their speed is impressive! I have ordered from them one night and received the wine within 3 days. My adult children have been introduced to Wine Insiders and all have appreciated the wine!

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi John,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.

Cheers!

New York
1 review
0 helpful votes
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I recently ordered a case of reds and received the shipment as promised in 3 days, amazing turnaround time considering the current state of affairs. I will definitely be returning to enjoy more of the great wines they offer. The mixed shipments are an exciting option if you enjoy surprises, or just great wine!

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Joseph,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Nevada
1 review
0 helpful votes
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I have belonged to Wine Insiders for over a year now. I enjoy participating in their specials when I am able. There always seems to be "value for your dollar" deals if you are patient and selective, which I must be as a "single imbiber" household. Customer service was outstanding the one time I had an issue. I do wish Wine Insiders had more sparkling wine selections (my absolute favorite!) but I suspect they will as ime goes by. As I stated earlier, I am patient. I urge you to give them a chance or two. Cheers.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Carol,

Thank you for your great rating! We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Ohio
1 review
0 helpful votes
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I love buying wine online, and Wine Insiders is the best, easiest-to-use online wine store. They have a great selection and offer a wide variety of reds and whites for me to try... all at greatly reduced prices!

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi RaeAnn,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Pennsylvania
1 review
0 helpful votes
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Winc is a great service - I have received wonderful, personalized selections of wine in remote Western Pennsylvania during the pandemic reliably!

Date of experience: July 8, 2020
Illinois
1 review
0 helpful votes
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I was very satisfied with the selection & helpful service. The wines were wonderful & the prices were great as well. The customer service went above & beyond during the current covid circumstances.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Brooke,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Pennsylvania
1 review
0 helpful votes
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Good service
July 8, 2020

Have been pleased with the wines from Wine Insiders and their delivery has been pretty fast. The selection is broad and the pricing is very fair. If you haven't tried them, give it a shot! I think you will be pleased, too.

Date of experience: July 8, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Matthew,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

From the business

Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.


wineinsiders.com
Los Angeles, CA, United States