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Wine InsidersReviews 1,036

3.2

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Wine Insiders Reviews Summary

Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.

This summary is generated by AI, based on text from customer reviews

service
227
value
231
shipping
231
quality
229
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Florida
1 review
0 helpful votes
Follow M R.
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I have enjoyed all the wines i have purchased and delivery is always quick and they give frequent status updates

Date of experience: July 9, 2020
Crystal G. — Wine Insiders Rep
over a year old

Hi M. R.

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Tennessee
1 review
0 helpful votes
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Great Service
July 9, 2020

It is easy to order and the delivery is fast, usually just 2-3 days. Every wine has not been on by favorite list I have not received any that I would not drink. I highly recommend the service.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Dana,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New York
1 review
0 helpful votes
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I've been a customer with Wine Insiders for about a decade but during the pandemic and with the great deals, and - most importantly - the great wine - I've been ordering more often. I don't think I ever received a bad bottle of wine. Their delivery is quick - usually within a day or two. I have found their customer service responsive, especially during the time of Covid when there were, understandably, delays. When I called, they apologized and we received our wine within the next 2 days. When there are delays, I receive offers of significant discounts or a gift. I will continue to order from them on a regular basis.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Leslie,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Massachusetts
1 review
0 helpful votes
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Good tasting wine
July 9, 2020

I had a little trouble with delivery, but was taken of promptly. I liked all but one out of 16 bottles. Definitely going to order more. Thumbs up for me.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Paul,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Connecticut
2 reviews
0 helpful votes
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Great wine club
July 9, 2020

I have been along standing member of Win Insiders and almost all of their wine has been great and reasonably priced. I have only had an issue once, but they immediately refunded the few bottles that i did not like, which says allot for them. It is shipped quickly and i have enjoyed the wine each time. I have tried many clubs and i think Wine Insiders has been my favorite and i have recommended to many family and friends.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Roseanne,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
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I love ordering from Wine Insiders! There is a variety of wine to choose from and I've been satisfied so far! You've found a happy customer and I don't even have to leave the house!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Gerilyn,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Washington
1 review
0 helpful votes
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Red wines
July 9, 2020

Good selection of red wines at reasonable prices and good service.No regular contract or wines that you don't want landing at your door to boot!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Shimoga,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New Jersey
1 review
1 helpful vote
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Nice selection
July 9, 2020

I have been a customer if wine insiders for many years. They have a nice selection of wines from all over the world. Their prices are reasonable and frequently offers great discounts. You do not have to get frequent or mandated Deliveries. Just order as you want to or when they send you a great deal.
I have tried many different types of wine and usually was very pleased.
Customer service is always available and easily resolve any problem.
Just a good company.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Teresa,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Texas
1 review
0 helpful votes
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All Good
July 9, 2020

The title tells it all. The wonderful wines live up to their descrptions. We have ordered many cases from Wine Insiders and have had very few bottles that we would not order again, and NONE that we REALLY didn't like. We always try to order a new wine along with reordering some of our favorites. Delivery is fast and convenient. Prices are very reasonable. We have no complaints and always look forward to receiving a new case.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Rodney,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Georgia
1 review
0 helpful votes
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Wine Insiders offers a great variety of whites, reds, and sets, including wines from California, France, Italy, Spain, Chile, and Argentina. I have purchased several cases from WI and have loved every bottle. Shipping is prompt, and when COVID caused delays, the company offered generous discounts. Wine arrives perfectly packaged. Prices are at least 20 percent below retail.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Jill,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New Jersey
1 review
0 helpful votes
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Online ordering
July 9, 2020

Love their selection and follow up is great. Also great sales and fast shipping. Great attention to detail and easy online ordering.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Mireille,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Michigan
1 review
0 helpful votes
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They promised good quality wines from around the world at very good prices, and that's exactly what I have been experiencing. I am not a wine connoisseur, but I do like certain types of wines and to experience the variety of wines produced in various countries around the world. It is also extremely important that a company is easy to deal with and stands behind their promises, which is exactly what I have found is the case. I recently experienced a mixup on the packaging of wines in my order, this is the first time this had happened. I called them up to make arrangements to resolve the problem. Not only did they fix the problem they did it while I was still on the phone and shipped it out the same day. I have absolutely no qualms that any problems I may experience in the future will be handled just as well.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Dennis,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Idaho
1 review
0 helpful votes
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Great wine
July 9, 2020

Always a great selection, My friends think I know all about picking wine but I tell it was wine Insiders.
Thank you, you guys are the best

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Richie,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Pennsylvania
1 review
0 helpful votes
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We've been ordering from Wine insiders for some time now. Great value and great wine. Our only thoughts are delivery, FedEx will no longer send texts with a window for delivery. An adult must be present at signing.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Tony,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs. We apologize for any current inconveniences experienced with FedEx, they are delivering an unprecedented number of packages during this time.

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.

Florida
1 review
0 helpful votes
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Great Wine
July 9, 2020

I was never a red wine drinker but since we became a member have almost given up white. You wine either red or white has been great! Haven't found a bad one yet.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Lynne,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Colorado
1 review
0 helpful votes
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Value
July 9, 2020

Good tasting wine at a good value, especially their specials all with free shipping. I have ordered for several years now and will continue.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ron,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
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I've ordered from Wine Insiders for three years. They have excellent discount sales and frequent discounted sets. All of the wines have been of good quality. Some are outstanding! Delivery has always been within 4-5 days with excellent packaging.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Harold,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Illinois
1 review
0 helpful votes
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My wife and I enjoy our wine. She prefers whites and I prefer reds. Wine Insiders allows us to replenish our stock whenever we feel it's required. We also like to have a few bottles on hand for gifts and company. The flexibility of ordering and the free shipping is perfect for our needs.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Rex,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Massachusetts
1 review
0 helpful votes
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I enjoy trying the same variety of wines from all ovre the world and exploring their subtle differences!

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Thomas,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Iowa
1 review
0 helpful votes
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Excellent Wines
July 9, 2020

I have ordered wine here several times. We like trying different wines and have enjoyed all the wines we have received. Delivery has been fast.

Date of experience: July 9, 2020
Jordan S. — Wine Insiders Rep
over a year old

Hi Ryck,

Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

From the business

Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.


wineinsiders.com
Los Angeles, CA, United States