Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
Great sales offered on a regular basis.!
With great customer service and a guarantee of satisfaction!
We've been using Wine Insiders for a few years now, and love getting the site designed sampler selections (whites have been so good). When our last order had a few broken bottles, all we had to do was take a few pictures and they gave us a credit, no hassles. Highly recommend them!
Hi Todd,
Thank you for taking the time to send us your positive feedback. We sincerely appreciate your business and continued support and are always here to assist you with your future wine needs!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered the Souvignon Blanc case twice enjoyed it all. My daughter ordered a case as I told her she would enjoy the wine as we both are drinking Souvignon blanc only lately. My favorite is from Duck Point from Australia but all have been good so far.
Hi Mary,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I Can alway count on getting excellent wines, whether I pick or they pick for me. That's not a guarantee you can expect at the grocery store or liquor store. Well packaged and always prompt delivery. The couple of time I've had to call for assistance, the level of customer care is outstanding. They have it all.
Hi Nancy,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have enjoyed ordering wine from Wine Insiders. Their service is very good. Wines arrive quickly. They are packaged well. I do appreciate the free shipping. My one complaint is there is not a great selection of lower priced wines, especially whites. There is not a selection better known wines. But what I have ordered has been good.
Hi Betty,
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are glad your experience with our service was positive and apologize for any inconvenience.
Our agents are always available to assist you with any of your wine needs. With daily promotional offers, we will find the best option for you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Excellent wines, price and customer service plus no club to join! Each order was a pleasant surprise.
Hi Pradyumna,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Good wines, fair prices, free shipping, easy credit if you dislike a particular bottle. Of course some wines are better than others.
Hi Mary,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Have been a member for a few years and enjoyed tasting wines from all over the world. On occasion receive a wine I may not like but hey, can't please me all the time! Have also turned some friends on to Wine Insiders and they have also had the same pleasant experience. Keep up the good work!
Hi Ted,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I am very happy with Wine Insiders. The wines are almost always good and it ships on time. They stand behind their products. I do miss some of the wines from before the pandemic. I loves Aeres Malbec and cannot find it anywhere.
Hi Kathy,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! We hope to restock your favorites soon or offer some new varieties just as delicious!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
THE WINES WERE GOOD, BUT NOT AS GOOD AS OTHER WINE CLUBS FOR THE SAME PRICE. OTHER CLUBS HAVE BETTER QUALITY WINE FOR THE SAME PRICE.
Hello Anthony,
Thank you for taking the time to send us your feedback. We sincerely apologize for any inconvenience.
If there are any issues with the quality of the selections you receive, please do not hesitate to reach out to us via email at info@wineinsiders.com by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
One of our representatives will assist you in finding the best possible solution.
Cheers.
The wine selection and prices are great, but the customer service was fabulous! They made me feel like a super valued customer and I was only a first time buyer that only purchase 2 bottles.
Hi Tori,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been ordering wine from Wine Insiders for a few years now, and am very pleased with the selections. I am always disappointed tho, when I find one that I absolutely love, it is no longer available on the site. Sad, but I generally find something else just as tasty to replace it. And I love the fact I can order when I want, and not be tied to a schedule/club.
Hi Patricia,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wife loves the wine she receives they have a great variety, plus it's delivered to your front door too good to be true
Hi Esco,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We have ordered a few times now from Wineinsiders. The bottles have been well suited to our palate and reasonably priced. Stock appears to turnover fast. So if you like something, reorder quickly.
Hello Barb,
Thank you for the great review and appreciate you taking the time to send us your positive feedback.
We are pleased you are enjoying the selections and hope to keep your continued support with new varietals we know you will enjoy!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Prices are fair, wine selection is huge, ordering is easy, and sales are true sales - prices are not marked up and then reduced to a "sale" price.
Hi Ellen,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I enjoy the wine offerings from Wine Insiders and the ability to discuss the various wines that are highlighted in the emails that I receive from Wine Insiders. I have introduced Wine Insiders to my family and friends and they are just as happy as I am about the wines, the shipping options and the ability to chat with the folks at Wine Insiders. Great experience all around.
Hi Phillip,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
When I decided to try ordering wine on line, I looked at several options. Ended up with Wine Insiders - Glad I did!
The transaction, communication and delivery was top notch. Nice introductory offer.
Hello Kim,
Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are glad to hear of your positive online shopping experience with us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Been a customer for about (3) years. All of my purchases have been exciting, enjoyable, fun for my family and me.
Hi Tony,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've ordered many, many cases of wine over the past 4 years from Wine Insiders. They are generally pretty quick w/ delivery, decent with pricing and selection and I love their free delivery offer with 6 plus bottle orders. The only negative feedback is the consistency in the taste of the wine. Sometimes the same wine I order but at different times can taste a little different, e.g., more dry and the cork breaks more easily so it may be due to the storage of the wine. Wine Insiders is my go to online wine company. Hope they can look into adding Apothic to their selection.
Hello Nicole,
Thank you for taking the time to send us your feedback. We sincerely apologize for the inconvenience. If there are any issues with the quality of the selections you receive, please do not hesitate to reach out to us via email at info@wineinsiders.com by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.One of our representatives will assist you in finding the best possible solution.
We appreciate your continued support and expect all future shipments to arrive without any issues.
Cheers!
Been a customer of Wine Insiders for several years now. Tried some of the other clubs and always returned to them for their quick service, best selection and for being the fairest in pricing (usually the best price). Customer service is outstanding should a problem come up it's easily taken care of. No monthly charges, hidden costs or unwanted delivery orders. Only pay for what you want when you want it. They have numerous sales and unlike other wine clubs they apply over their entire stock which is substantial. Give them a try and you too will be long term customer.
Hi James,
We appreciate you taking the time to send us your positive feedback. Should you have any questions regarding a particular selection or offer, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Cindy,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!