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WinCo Foods has a rating of 2.2 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WinCo Foods most frequently mention and customer service. WinCo Foods ranks 70th among Grocery sites.
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Winco's website's search engine/platform is terrible. You can't find a thing you're searching for. I've tried to find stuff on their website since October of 2021, and even in February 2022. I still can't find anything I'm searching for.
I worked there for 2 months. They have people in places that are not qualified. Shane in transportation has never drove a truck. He sits and watches people on camera all day like a snitch waiting to tell on someone! If you hire someone you should allow them to do their job. They claim their the safest company in the industry. They only service 30 stores in places that are not hard to get too. Plus they drive at night with little traffic. They also can't give you a schedule. Your called everyday at noon to choose your route. That's so pathetic when you just got off work at 10 am and just fell asleep. They are the worst grocery chain to drive for. If you want a good job that just wants you to do your job and give s great benefits. Go to Safeway. They don't micro manage! You will need to have great driving skill or you won't like where they send you! Sharon and Shane need to be fired. Poor management wasted miles. They don't know how to utilize their equipment. I came back empty 90% of the time instead of doing backhauls or cleaning up stores.
This review is for the Winco store in north Phoenix, 330 W Bell Rd. Unless you go and do your shopping during the middle of the night, this store NEVER has enough check stands open, and enough checkers working to alleviate long long lines. Depending on the time of day, getting in and out quickly is not possible. Like the prices on most items, but the service leaves a LOT to be desired
Purchased some cake truffles and they had mold all over them. Call the store and the person answering the phone had no sympathy for my problem.
Store # 0125 Today for the first time I visited a WinCo Store to make a business purchase on a recommendation from a fellow business owner. I needed ham for a catering request so I purchase a few hams and within 30 mins after the leaving the store the customer cancel so naturally I went back to the store within the hour. The store assistant manager Bethany said the company policy does not allow returns on perishable items. I asked to see such a policy in which she could not produce. Then I proceed to asked her where in the store it was posted that let the consumer know of such policy on perishable items her response was " there was none posted but it exists in the company policy" one that she could not produce. I then asked for the manger above her and again she is only one and gave me business card for corporate. I proceed to go online to WinCo's return policy and there was nothing stated on perishable items. So in other words the Store Managers have the power to descriminate on which customers to accept returns on. I will never return to WinCo or recommend this store to anyone. Buyer beware.
I bought 3 packages of some prepared sushi (2 California rolls and 1 salmon roll, total price $24, just yesterday, September 12,2021 and it clearly not fresh. The cucumbers and the crab meat tasted stale, the rice was a sticky wet mess, absolutely terrible. I also bought what was supposed to be a pecan pie. Didn't taste anything like a pecan pie, again, stale pecans on top of a disgustingly sweet sugary paste. Felt like I was eating a glob of that paste, and nothing else. Of course I tossed all the rest of the good away after only a few bites. Sucks after having to pay for all that food and then not eating it, because it wasn't edible. Wasn't even worth it for me to feed the seagulls and other birds. The submarine sandwiches are dry, one can easily choke on them while eating. The guy at the fresh food counter was not wearing a face mask or gloves while serving me and other customers. On top of that, they're talking about other people in an insulting way and very loudly, so other customers can hear them. Overall, low quality food, fresh or packaged. Your prices are not that much lower than other supermarkets anyway. You will never be able to beat Super King's prices! Will not be going back! So goes the saying, "You get what you pay for". The WinCo in Ventura on Telephone road.
So I bought three different packages of ribeye. Got home they looked wonderful I packed them for a freezer got them packed in there fired up the grill about a week later and threw a pack on. They were so greasy so today I tried another pack and this time I'm marinated them I threw him on the grill better but still greasy I've never had rib eyes taste like they've been soaked in oil before I won't be by my steaks there again for sure
I lost my virginity in the family bathroom here. Very pogchamp. I feel bad for the children who had to witness it though. 8/10
Low prices for low quality.
Be careful of multiple ringups for one item. Check your receipts no really check them.
Be careful of expiration dates. Check the dates if you can. They can be out of date or possibly reworked or smudged out.
Asking for help or if help is offered turns out to be pointless. Customer service is problematic for the workers there. Being a step up from dollars stores doesn't justify their attitude.
Once touched you can't returned no matter what. Always read the very very small price on advertized items.
I have shopped at Wyncote for over 25 years but I will no longer go in as it risks my health. They said that mouse are mandatory but they do not enforce it. Went shopping with my 80 four-year-old mother whose Phone volunrable to Covid 19 and 1/3 of the shoppers were not wearing masks Or were wearing them incorrectly like just hanging off their face. Albertsons and Walmart in force the mask wearing they may be more expensive but you won't be risking your life and they seem to care about their shoppers.
After the bad customer service experience, I received an e-mail from BrendaB at Winco, who was more than courteous and helpful. She put me in touch with the manager Sean, who was very accommodating an apologetic for my experience. He offered to exchange or refund my purchase. I really wanted the exchange so I am going there tomorrow to get it done.
Very nice to have a positive outcome!
The staff here (905 NE 136th Ave, Vancouver, WA *******) are extremely rude. I went shopping a little OVER AN HOUR BEFORE they closed yesterday. I don't venture out to shop much now out of respect for others due to the coronavirus, and when I do, I wear a mask. I purchased a lot of items - $320 worth. As I was checking out, Gabbie, the cashier, was giving me snide looks, purposely crunching my grocery items against one another on the line belt, picked up and slammed my bag of chips on the line belt, all while not wearing a mask. I shared my experience with family and friends and we all agree not to shop here anymore. Customers deserve better as in respect, courtesy and safety from our local retailers, especially when you spend a lot of money at their store and during trying times. There is no "We're in this together" at this store. Shop elsewhere.
I am always happy to visit Winco's bulk foods section! Such variety. Employees always happy to help and great competivie prices for most all items.
So I spend $63 in groceries on April 30th 2020. And I have a cashier argue with me about whether I'll use to bag three bags or four bags for bag credit. Apparently they're told by management to decide how many bags the customer can use. I don't think a cashier should argue in about one bag. I've been in there before and I had an attitude from cashiers expressly the new cashiers what you seem to have a turnover on. And I had one episode I got overcharged for water and they gave me a hard time because I didn't like being overcharged to water. So apparently a management at the WinCo or waremart in Independence Oregon does not hire cashiers that have any sort of respect for the customers and don't seem to care if they have a job or not. Since the customer does support their job. So because this I go to the store less often, unless I really feel like I need to
I went to WinCo on West Bell Ave in Glendale, AZ. As u entered u noticed a freezer to my left full of chicken leg quarters. They had these 10 lb bags for $7. I thought it was a good deal so I bought one. It took a while to defrost it but I managed. It smelled bad even when it was frozen. I took the skins off and washed the leg quarters. I cut up three large onions, some garlic and some green peppers and roasted the chicken with all that and put several spices on the chicken, any meat would have lost its funky smell with all that but not this chicken. I don't know what was wrong with these chicken legs but no amount of cooking would help and they haven't come up with a spice that could make those chicken legs suitable for human consumption. No matter what I did or how many spices I used this chicken was absolutely disgusting and it smelled like road kill. I don't recall what the brand was, some generic brand but it was awful and I probably will become a vegan after this. I have even boiled it for hours in tomatoes sauce but it is truly revolting. I tried feeding some of it to the neighbors dog and even he didn't want it and that dog is a pitbull that eats everything. I would like to sue the company that provides that foul and piutrid chicken. Honestly I would not feed that to anyone and WinCo should not be selling such disgusting product to anyone.
Thus place is trash employees don't care about customer service. I was waiting on the line for 40 minutes to pay Only 5 register open each line 15 customers. I rather pay more and buy it from Ralph or stater brother.
I do shop a small amount here but only for certain things because of cost. I do like their product over Walmart it tends to be cheaper and I like their bulk for peanuts and sunflower seeds in the shell. Their dairy dept is not bad comparable. But for what I normally buy in the grocery dept most is more expensive. So I do the majority of my shopping elsewhere. I never recommend Winco to anyone only because I believe they are more expensive in the long run.
I have typically been shopping here for 10 years, but rethinking things as I went to my coupon account with Winco and they now want my cell # in order for the coupon download. I don't believe it was like that previously. I contacted the company a few times via their website/email, I have gotten a response indicating they are looking into it and that is it. I tried opening a new account, entered a land line, indicated I would skip the mobile phone entry, and then it mandates a cell phone for a code to be entered online. Really? Mandating a cell phone number for coupons? Why do they want that? Many people are not going to do that and many dont have cell phones and some don't text... so instead of sending a code to your email address which is your log in, they want your cell phone...
One negative I have found in the store is that one better check the dates for things like yougurt and other perishables. Sometimes the date is past or very close to the date of purchase - and I can't eat a quart of yogurt in a few days...
Winco was the place to get it cheaper, not anymore take a look at coffee, $5.48 for three lbs now still $5.48 but now only 2lbs? Thats a $1.82 per lb, now it's $2.74 per lb? This is wrong, it when up $1.84?
Min. Wage went up but also the cost of living, who is making more money?