Is this website really legit because they do not respond back to you to save a life. I've been reaching out to them since Monday for a n order made on Friday but nobody have tried to reach out or anything. This is horrible because I wanted to use them as my vendor. I read a lot of reviews about them and thought they would be a great fit but I don't think I can work with them after this.
Run... run away far away... this site is not legit... and they say chic me is bad lol... ordered my items still saying processing... looks as if its a old computer they are using and it is still being updated... still hasn't been shipped but let me see what they are gonna do will be back with an update
I place a order 4/25/2021 for 387 worth of inventory decided I was going to stick with Alibaba.com and wanted to cancel the order that same day iv been getting the run around about giving me my money back it's hasn't been shipped or anything no customer service whatsoever no one response to the emails no option to cancel order seem like a scam to me I'm going to get my money back and once I do I'll never shop there again but if you want nice quality clothes shop https://flygirlzboutique.com/
Dear, sorry for the inconvenience.The order has been canceled and refunded to u through dispute. Since your order is almost ready, we hope we can try our best to resolve your confusion instead of canceling the order directly. We will make improvements in customer service.
If you're happy to pay for your order & just receive half or if you're not bothered your items look nothing like advertised this is the site for you. After service just as good, they like to play a game of we will refund you but the catch is they don't.
Don't be fooled by the fab communication beforehand, once they have your money their job is done.
Use at your own peril
DISHONEST business run by the Chinese. Half of the shipment was defective and they refused to give me a refund. Instead, they offered me a 4% "discount" on my next purchase and requested me to keep the defective clothing because "they still look very cool".
Worst shopping experience online with these people. STAY AWAY.
Clothes are nothing like the pictures. Measurements are inaccurate. Colors are inaccurate too.
Wasted almost USD$200 on these dishonest, unscrupulous people!
I received my piece ahead of expected time of arrival, I was a little scared at first because when I checked the tracking site fo order it never changed for 6 days so that just lets me know if I have something plan order my pieces 2 months in advance because it is coming from overseas.
Wholesale7 sent me a poor quality dress that looked like a mediocre seamstress made it. Upon return, I was told that I would only receive 20% refund, and pay shipping and taxes. Shipping for an opened package is normal but there are no taxes to pay on a returned item. Tax usually applies to a purchase, not a return. I will not do business with Wholesale7 again.
Didn't get the item, told me its out of stock after 4 days and didn't refund my money. And they say they will send any item of their choice for my money. I'm gonna do marketing for them free of charge about how bull$#*! they are. On Facebook, on twitter and warn as much as people I can. I wanna give them ZERO or negative star.
The customer service representative Michelle was super helpful in assisting me with my order and answering questions I had! My clothing pieces were beautiful and good quality! I would order from here again! :)
I paid for a merchandise that I never received. They sent my merchandise to other country and refused to solve the situation or refund my money. The worst wholesaler ever! Don't buy anything from this company or you will loose your money just like me.
Have used online wholesales for a while now but Wholesale7 is the best. I am very happy with most of goods I buy and the service is great. The shipping is fast and seamless. I have not looked anywhere else since I came across them.
I purchased a few items all the way from South Africa, I was worried that the items might not be what they seem in pictures but to my surprise everything was perfect. From quality to sizes I was satisfied. Both the bag and the dress on the below picture are from the wholesale 7
I use this website for my boutique and I love it. Outfits are cute, I always have to keep something for myself. My orders take about two weeks from purchase to arrive, which for me isn't too bad. Customer service is amazing. Cherry always keeps me updated on my orders. I love it here!
I use this site for all my accessories for my own shop. My account manager Cherry is outstanding. She always messages me via what'sapp and gets my orders sorted straight away so I don't have upset customers for get bad ratings myself. Cherry is very thing to me n my business. Thank you Cherry you are wonderful to deal with
Dear, Thank you for your approval, we will try our best!
The only issue I have is with processing and not knowing what is or isn't in stock until its too late. However customer service is amazing about getting back with you and finding other items, or compensating the loss with credit to your account.
So sorry for inconvenient, We will try to improve. Also, thanks for ur understanding!
I love how fast and attentive the reps are here. Even with a 24 time difference they always responded. They even refunded me $ when they found an item cheaper. They are for their customers. I look forward to being a long term customer.
I was a little skeptical about ordering from this site, thinking that the clothes would look cheap, however when I received my package I was blown away by the quality for the price I paid. I will definitely continue to shop on wholesale 7.:-)
Overall, I'm really satisfied. I ordered 3 pieces only to try them out and I'm not disappointed. All items are of excellent quality (even chiffon dress!, to be honest, I didn't expect it to be that nice).
I ordered a pretty cheap pullover with a fun a print. I actually I'd wear it couple of times and that's it. But it turned out so way better than I hoped for! The material is super nice, it's pleasing to skin and the color is so vibrant. I already washed it several times and it turned great!
I ordered my items and a week later they message me saying they haven't shipped it yet because one of the items is out of stock so I got my refund for that item and told them to ship the rest. 5 days later I get my tracking number. Every time I track it, it's being saying label being created for the past 2 weeks. It's been a month now and now its saying tracking number unidentified. I spent $101 and I've just been asking for my refund and now they can't message me back. I'm just fed up with the poor customer service. All the outfits I ordered was for a trip for May 20th through May 26 2021 and now I have to find other outfits and the trip is 3 weeks away. I'm very frustrated and just want my outfits or money ASAP.
Dear, sorry for the inconvenience. During the peak season demand, shipping time has a little delay.The order has arrived MEMPHIS, TN and will deliver this week. Tracking number is 786319735358 by Fedex.
If u received package, pls contact us. I will send a US$30 coupon to u as an apology.
Answer: Hi there, thanks for ur message Could u pls leave ur order number or ur username in our company? Or u can email us. We will check it for u and solve the issue soon. Email address :service@wholesale7.net
Answer: Dear, have a nice day. Normally we need 5-8 working days to ship to the U.S. after order packed.
Answer: Good day! Yes,we support shipping to United States.Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.
Answer: The Arriving Time = Processing Time + Shipping time. Pls click it: https://www.wholesale7.net/ship-in-48-hr_c315. Those item can be prepared within 48h.And the shipping time depends on your choice.As the Chinese New Year is approaching, you may not receive the package on the 7th, but we will try our best to send the order before the 7th.
Answer: Our products are also sold on Alibaba. So it's the same!
Answer: The Arriving Time = Processing Time + Shipping time. Could u pls tell us ur order number, We will check it. Or you can send the email to us:service@wholesale7.net
Wholesale7 has a rating of 3.4 stars from 351 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale7 most frequently mention customer service and good quality. Wholesale7 ranks 8th among Wholesale Clothing sites.
Dear, Sorry for the inconvenience.
We need 8-10 business days to prepare your order if we receive the payment.
Could you pls tell me your order number?
I will check it for you.
Email address: service@wholesale7.net