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1 Review by Magdalena

4/27/21
Verified purchase

I ordered my items and a week later they message me saying they haven't shipped it yet because one of the items is out of stock so I got my refund for that item and told them to ship the rest. 5 days later I get my tracking number. Every time I track it, it's being saying label being created for the past 2 weeks. It's been a month now and now its saying tracking number unidentified. I spent $101 and I've just been asking for my refund and now they can't message me back. I'm just fed up with the poor customer service. All the outfits I ordered was for a trip for May 20th through May 26 2021 and now I have to find other outfits and the trip is 3 weeks away. I'm very frustrated and just want my outfits or money ASAP.

agnellat
Agnella X. – Wholesale7 Rep

Dear, sorry for the inconvenience. During the peak season demand, shipping time has a little delay.The order has arrived MEMPHIS, TN and will deliver this week. Tracking number is 786319735358 by Fedex.
If u received package, pls contact us. I will send a US$30 coupon to u as an apology.

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