• Whole Foods

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Overview

Whole Foods has a rating of 4.6 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Whole Foods ranks 18th among Grocery sites.

Positive reviews (last 12 months): 100%
Positive
1
Neutral
0
Negative
0
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How would you rate Whole Foods?
Top Positive Review

“Unique”

Vinnie R.
8/5/22

I love this place. I can always find something new and different... There choices are great and the smaller stores get noticed...

Top Critical Review

“AMAZON.COM BUYS THEN TRASHES WHOLE FOODS”

Susan J.
6/23/18

I met the founders of Whole Foods before 1990 as they identified my organic farm and desperately wanted me to sell my produce to their about to be built Whole Foods markets. Yes, back then, organic actually meant something to this business. Amazon.com is a Global player, feeding US intelligence with countless private tips on Americans or other customers, which is why Amazon.com is still in business despite making no profits. Amazon.com wanted Whole Foods, so it bought the company. As soon as possible, Amazon.com started making material changes, one of which changes is to obscure and refuse to label goods. Whole Foods promised to label GE and GMO, well that promise is out the window. Amazon.com made money selling goods made by slaves, so any effort to certify that goods were not made by slaves is out the window. The latest change is Amazon's move to be the new Costco. Many people do not realize that Costco sells and mislabels Factory Farm goods, being one of the biggest movers of Factory farm meats. Well, Amazon sees this as profitable and is moving to mislabel Factory Farm meats at Whole Foods. Costco's revenue model is based on membership dues. Costco makes far more money from such dues than from selling goods, so now Amazon is trying to sell its "Prime membership" by posting blue and yellow signs throughout Whole Foods that will give special deals to Prime members. This is the same as membership dues. What does a Prime membership cost now? $100? Get the picture?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user vinnier4
2 reviews
0 helpful votes
August 5th, 2022

I love this place. I can always find something new and different...
There choices are great and the smaller stores get noticed...

Thumbnail of user js460
39 reviews
76 helpful votes
August 8th, 2018

I wish they had a bit more vegan products that are also gluten free, but otherwise a good experience. I can get a lot of the things I need there, and it's nice to get extra points for paying with my Amazon card.

Thumbnail of user s28320299
29 reviews
269 helpful votes
March 25th, 2023

Whole foods is a great grocery store and it also has a lot of options for those who have dietary restrictions, such as veganism, kosher, vegetarian, and pescetarian. The food is of high quality and is for the most part natural and organic. While whole foods may be expensive, it doesn't remove the fact that the foods there are of high quality.

Thumbnail of user susanl68
104 reviews
439 helpful votes
June 23rd, 2018

I met the founders of Whole Foods before 1990 as they identified my organic farm and desperately wanted me to sell my produce to their about to be built Whole Foods markets. Yes, back then, organic actually meant something to this business. Amazon.com is a Global player, feeding US intelligence with countless private tips on Americans or other customers, which is why Amazon.com is still in business despite making no profits. Amazon.com wanted Whole Foods, so it bought the company. As soon as possible, Amazon.com started making material changes, one of which changes is to obscure and refuse to label goods. Whole Foods promised to label GE and GMO, well that promise is out the window. Amazon.com made money selling goods made by slaves, so any effort to certify that goods were not made by slaves is out the window. The latest change is Amazon's move to be the new Costco. Many people do not realize that Costco sells and mislabels Factory Farm goods, being one of the biggest movers of Factory farm meats. Well, Amazon sees this as profitable and is moving to mislabel Factory Farm meats at Whole Foods. Costco's revenue model is based on membership dues. Costco makes far more money from such dues than from selling goods, so now Amazon is trying to sell its "Prime membership" by posting blue and yellow signs throughout Whole Foods that will give special deals to Prime members. This is the same as membership dues. What does a Prime membership cost now? $100? Get the picture?

Tip for consumers:
Whole Foods becomes Costco thanks to Amazon.com.

Service
Value
Shipping
Returns
Quality
Thumbnail of user twentiethcenturyw
25 reviews
37 helpful votes
March 27th, 2024
• Updated review

I tried to put in a delivery/pick up order from them recently through Amazon. Certain time slots looked available all through the process until it was time to submit payment then, bait & switch, they weren't. I left Amazon & came back only to find the same time slot falsely presented as available. Lots of other flakey behavior around time slots. A 7 - 9 pm slot was supposedly available before noon. Then it was gone, but suddenly an earlier 5 - 7 pm slot was available. I called the store twice about all this. No answer.

Also, Whole Foods reusable shopping bags are not on the Amazon website. You can find them on Whole Foods website. It tries to link you to Amazon to buy them but the link wants you to sign into Amazon which is too annoying and is poor design.

Weekend Evening Order Not Delivered; Driver Shortage
February 12th, 2023
• Previous review

April 2024 Update

Late on a weekend afternoon, the Honolulu Queen Street Whole Foods showed delivery times available for 7-9 pm that evening. I was suspicious, but I put in an order. It went through. The shopper finished the order by 6 pm. As often happens at Queen St., the system didn't text me to tell me the shopper was done, but I went into the system and saw that.

Then, an eerie silence commenced. It turned out there weren't enough drivers, but Amazon took the order anyway. The order was never delivered. The system didn't keep me informed about what was going on. It did give misinformation.

Although no deliveries can be picked up there after 9:00 pm, the system showed the order as valid but "delayed" until it was cancelled it at 11:40 pm.

When I had called Amazon customer svc. Earlier, I was told I could cancel or reschedule it then. I wasn't ready to do that then, especially reschedule. When it was cancelled by the store later it vanished so you could not use it to reorder. Business schools should study this to see what not to do.

February 12,2023

It took a Whole Foods shopper two hours to complete my delivery order that should have taken 20 minutes. I had to stay glued to the phone for 2 hours. They didn't send a text when they were done. This all happened with my last delivery order as well. I responded to a substitution request in what seemed like a few minutes to me, but was shut out as not timely. Amazon's website upped the quantities of two items. I wanted to reduce a quantity of another item and remove an ittem, hours before the order would be picked. The system would not let any of this be fixed. Customer service cannot help. The system WILL let you adjust quantities upwards.

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