I'm in the US not Sweden. Amazon is deactivating the ability to add items to orders at certain locations. The option may appear to exist but will usually not work. It might or might not work for a short time after the order is placed. A while back the delivery location where I live stopped sending messages telling you your shopper was done shopping. Now I no longer get messages telling me the driver is headed my way or that items were substituted or out of stock (re the completed order). My attempt to increase the quantity of an item appeared to go through but did not. My attempt to add a few items which might have happened before I checked out (?) looked like it worked but did not. As before, delivery times promised are not usually available.@#&%₹* you Wholefoods!
July 2024 Update
Unable to add items to order. There was most of a day til my order was due. I selected a number of items to add to it, as I was told I could. When I selected that option, the screen said I could not do it for a nonsensical reason. Another screen at the same time said I could, but it repeatedly would not go through.
Also, months ago the Amazon website section for ordering from Wholefoods was downgraded. For instance, instead of telling you an item is out of stock, it no longer reliably does that. A certain Whole Foods location no longer tells you when they are done shopping for your order.
Spring 2024
I tried to put in a delivery/pick up order from them recently through Amazon. Certain time slots looked available all through the process until it was time to submit payment then, bait & switch, they weren't. I left Amazon & came back only to find the same time slot falsely presented as available. Lots of other flakey behavior around time slots. A 7 - 9 pm slot was supposedly available before noon. Then it was gone, but suddenly an earlier 5 - 7 pm slot was available. I called the store twice about all this. No answer.
Also, Whole Foods reusable shopping bags are not on the Amazon website. You can find them on Whole Foods website. It tries to link you to Amazon to buy them but the link wants you to sign into Amazon which is too annoying and is poor design.
Late April 2024 Update
Honolulu Queen Street Store
Delivery & Amazon Ordering Problems continue
Not new problems but notable:
On Amazon, I order an item or two from Whole Foods, then the system changes to ordering the next item from Amazon. The system is slow; out of stock items may not be marked as such. I don't have a way to make a master Whole Foods grocery list to pick from. If the system cancels an order due to a lack of drivers, it is wiped out and therefore can't then be reused.
I wrote a delivery order starting about 10 - 10:30 am on a weekend. The system showed a 1-3 pm delivery available. Due to how slow and dysfunctional the system is, I finished writing the order by about 11:15 am. The 1-3 pm delivery time remained on the screen the whole time, although a limited availability note appeared. AFTER I checked out, the delivery time showed as 5-7 pm. PSYCH! BAIT AND SWITCH! Eventually I happened upon the option of paying extra for a 3-5 pm delivery; the system hadn't offered it to me.
Note to self: plan on a 6 hour lead time for Whole Foods deliveries on weekends AFTER you finish writing your order. Allow 1-2 hours to write the order. Try not to have a delivery after 5 pm, 7 pm max.
Honestly, this is just too dysfunctional. Fail!