About the Business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Keyboard is SUPER SOLID! It is extremely heavy and well crafted, you can tell by the premium feel of the board. I paired it with oil king switches, then I swapped them out for aquakings v3. It came with a perfectly cut out thick sticky insert for the perfect tape mod. I also did three layers of painters tap on the back of the pcb, added an additional foam insert for extra noise dampening, sticker inserts for around the screw holes, and tuned my stabilizers (which didn't take much). This board can THOCK! It soundS SO GOOD! The perfect mixture of thocky creamy sounding marbles <3
I bought a keyboard from WhatGeek about 3 months ago. Unfortunately my keyboards volume knob and number pad started to malfunction and turn the volume up and down at random. Susan at customer support was very thorough in troubleshooting and got me set up with a replacement. It was very stressful for me, so I'm glad to know that WhatGeek will help if I buy something and it starts to go haywire. Highly recommend buying from them!
The relatively new keyboard I received is malfunctioning. I just got this keyboard less that 3 months ago and now the sound knob is not working
Great that my basket was saved as had to wait to place order
The num keypad and the up arrow don't function. We have reached to customer service but they don't reply.
Purchase was simple delivery came in 6 days. Was well packaged and came in a good condition.
Order came without any faults, it even came earlier than expected. I was worried that it wouldn't come at all after reading the reviews on the internet, however I can say that I am more than pleased to use this site.
The enter key does not work. And it's been a few weeks of trying to trouble shoot. The keyboard is too expensive not to work. Shipping also took forever. I had to reach out to inquire about the shipping of my product cause I never got tracking.
Susan helped me out and kept constant communication throughout. Thank you
Only issue at all was slow shipping, but it came a long way so I get it.
No where in the product description of Lofree or WhatGeek does it state that these switches are not compatible with other hot-swap PCB's. These are ONLY compatible with the Lofree Flow Board because the Pin positioning on the switches and PCB is slightly offset (non-standard) So I cannot use them on my keyboard. This is a massive oversight and misleading to consumers to not state such a design decision.
Fantastic information provided by whatgeek
Arrived quickly, product was as advertised
Most games work, some don't but overall it's pretty good
Very good seller great communication and updates throughout process
I ordered the Lofree loflick 68 and the matching keycap mouse in tofu, which was exactly what I was looking for. The color is kind of a pink/beige/off-white, the size is perfect to store under my laptop stand when not in use, and the materials/construction feel good quality. I received my order inside of 2 weeks, shipping from China.
I love the keyboard, the key layout made me a bit skeptical at first, but the truth is it's very comfortable to use.
Keyboard is good, delivery was missed and waited and extra week for them to redeliver
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members