About the Business
WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
WhatGeek Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
As the title says, i love the keyboard. The software is very good and easy to understand.
The switches:
I chose the malliard switches with the green + display version and the switches Sound good from factory.
I bought v1 vertexes with it. But i havent changed the switches because they felt nice
Made a keyboard for mein Shatz, they love it. Found parts off of a video and they wanted a copy, made it to spec and it's their favorite
They really do seem solid and on point. I've ordered from anbernic and retro, they are are slower and less I do about shipping and order details.
Package was traveling for 1 week from Hong Kong to Poland, skci believe it was very quick especially considering that delivery was for free
Lowest price
Great ordering and delivery experience
The order doesn't get delivery through USPS, etc but was delivered by someone. However, the order arrived on time and in a good condition.
As an old arcade gamer, this is an absolute dream to play these games after so long. So many games in this hand held console makes me nostalgic and it was really a great experience. Thanks to WhatGeek for such an amazing product.
I like WhatGeek, their products and prices are awesome. Whilst the deliveries arrive, it normally takes a few days to be posted. Plus, despite ordering from what I thought was a UK store, the product is shipped from China. This means that I have to wait up to three weeks for delivery. It's not that this is a deal breaker, it is just that I need to plan three weeks ahead to ensure I'm going to be able to accept delivery.
The keyboard works well and I'm happy with the purchase. Shipping to Canada took around 3 weeks, but the product is good.
Awful.
Buying from a UK company and the product came from China.
False advertising.
Good service, delivery took a little while but was worth wait for the price paid.
No problems at all, hassle free. I have nothing else to say on the matter
Keyboard is very nice quality made from metal with nice sounding keys bit hard to see at night and sometimes has connection issues and you need to press fn + r to reconnect each time you turn your computer on.
I've take. Two stars off the top line score because my experience was very positive until you ambushed me with a survey. I'm often happy to do surveys if -asked-. It's rude to lure me here with a "please let us know if arrived" link which turns into an unannounced and unsolicited 5 minute survey. Dont do it. It's rude.
Fast service, with shipping tracking from store to door. Price was the cheapest and shipped without issues from Hong Kong.
I ordered a keyboard from Whatgeek on May 3rd, but I haven't received the item yet. According to the tracking information, the USPS has been waiting for the package since May 13th.
I contacted customer service multiple times regarding this issue. They informed me that a query had been sent to the logistics team. Despite sending two follow-up emails, I have not received any response or updates.
This delay and lack of communication are unacceptable. I expect prompt action to resolve this issue by expediting the shipment or issuing a full refund.
I think I got something from China, it met delivery quote and arrived in good order.
Love the nostalgic gaming handheld console more than 28,000 games!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members