WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.
The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.
This summary is generated by AI, based on text from customer reviews
Good quality mouse. Reasonable price. Very happy as an anime fan.
I'm so happy with the keyboard and other accessories I got. Even better in person! However I did wait about a month just to get a tracking number so I was getting antsy about waiting, but I would say it was well worth it! Just wish the FAQ on shipping said that shipping does take much longer, but that's okay
Package was delivered in like 2-3 weeks of ordering.
The device is tiny. It's not that a small mouse doesn't have its place on the market, but given it's much smaller than average, it could have been helpful to have product photos with other things for reference to show the size. The delivery experience was really bad on the Canadian side. The delivery partner you chose is very unprofessional.
Bought it, was mailed out within 2 days, paid for the extra tracking which meant I could see exactly where the parcel was. Took a bit longer than 10 days but turned up in perfect condition.
I would say 5/5 experience IF the shipping was ever able to give me an estimate of delivery.
I was waiting right up to the day it arrived to get some kind of estimation or update but to no avail.
Otherwise though, they were careful and caring with the delivery, great delivery driver through UniUni. Would recommend if you want one of these products and don't mind waiting a little extra compared to other services. However, it is international and you have to be fair when reviewing.
Excellent range of products. I think this might become my new go-to site for pc hardware and geek stuff.
Excellent customer service! Very responsive! A++++ company!
Received the product in a timely manner. No damages to the packaging. Shipping took about a week but that was already mentioned in their FAQ's so I didn't have a problem.
Item was damaged in transit, WhatGeek customer service hasn't replied to multiple emails. Still waiting… After receiving my order I looked up reviews and noticed a lot of other people had the same problems with their customer service. Hopefully they get it together.
Excellent service and a swift delivery. Enjoyed shopping
Was messaged by currier that delivery had failed. This was an electronic device with a value of £140.00. I returned home several hours later in the rain to find the parcel in a trailer on my drive wet and visible from the road. I took it inside my daughter who was in said nobody had knocked the door. App still said undelivered. Apx 48 hours later I had a notification to say the parcel had been delivered on the Sunday. What would of happened if I hadn't noticed the parcel and it was water damaged or stolen. The app would of still been updated. Bearing in mind we have a porch and the first door is left open.
The item arrived and within 3 days the screen became faulty and almost unreadable. It took several attempts to get a response from the customer service, and they responded twice and not followed up to resolve the issue for over two weeks. The issue is still not resolved.
Delivery went quite fast, I received everything, but boxes were a bit damaged. I made a mistake in my adress but they were able to fix that.
Fast service, great customer experience and 10/10 quality
Took a while to arrive but that helps explain the price and it was only about 2.5 weeks with Easter in it. The RG35XX_H is brilliant, it's perceived wisdom that you get a better SD card and flash the OS (or another one) to it and I'd strongly aggree. I found that the supplied card was tat and got flaky after a little while, but it's not hard or expensive (youtube will tell you what to do) and you get choices, I'm using Batocera now and it's good. You can filter out the games a bit too and add your own.
I ordered a RGB30 which came faulty. But I contacted customer support and they sorted a replacement for me which arrived perfect working order. So yes a great company and excellent customer support.
Stephen
Answer: Had the best price anywhere on what I was looking for!
Answer: It's a legit but sketchy company. Be careful but don't necessarily avoid.