business logo of WhatGeek

WhatGeekReviews 1,233

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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812 reviews
GB
1 review
0 helpful votes
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Amazing
August 22, 2024

Came on time and works great, was very well packaged, fantastic little device.

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Ordered online for probably the best price on the web I could find. It arrived within a few days and I was expecting a few weeks. The item works fine and all the games work fine on it. I would suggest perhaps a few instructions on how to add images to thumbnails if you wish to add your own ROMS (provided the game is owned by yourself already).

Smooth experience with a great price. Cannot complain at all thank you

Date of experience: August 12, 2024
California
1 review
0 helpful votes
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Zero customer service communication
August 22, 2024

Reached out several times for an update on the product tracking or delivery status and I never received any response back. I did receive the product a couple weeks ago and it's kinda working.

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Great price
August 22, 2024

Quick and easy, delivery one to two weeks ……………………………………..

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Great service
August 19, 2024

Quick delivery, ease of use, will order again. Can't remember the order but trying to fill this in

Date of experience: August 9, 2024
GB
1 review
0 helpful votes
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Nice all white keyboard
August 18, 2024

Sweet! Browsing the site was a breeze. I've seen a few things I want but opted for something cheaper for the time being.

Date of experience: August 8, 2024
GB
1 review
0 helpful votes
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RGB30 broke from small drop
August 17, 2024

The RGB30 broke with in the first hour from a small drop the battery was lose inside and ripped out the battery wires. I had to get it repaired, works fine now but has issues with charging very quirky machine. Having fun with it and I updated the os to ark os.

Date of experience: August 7, 2024
Canada
1 review
0 helpful votes
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Feker Marble White Linear Switches are awesome
August 16, 2024

Very smooth and has a very good factory lube job. Would recommend getting these.

Date of experience: August 6, 2024
Malta
1 review
0 helpful votes
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Excellent service
August 16, 2024

Very happy with my purchase. The item arrived really fast also.

Date of experience: August 6, 2024
GB
1 review
0 helpful votes
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All good
August 16, 2024

All good, quick check out and delivery. Nothing else to add but filling the minimum.character requirement

Date of experience: August 6, 2024
GB
1 review
0 helpful votes
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Decent
August 16, 2024

Machine is good only issue is it sometimes takes a few times to get it going, it wont load any games / function properly. Several reboots sort it - so far

Date of experience: August 6, 2024
GB
1 review
0 helpful votes
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Excellant Product!
August 16, 2024

Quick delivery and item arrived in perfect condition

Date of experience: August 6, 2024
GB
1 review
0 helpful votes
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Long delivery times
August 16, 2024

The Product was exactly as described and high quality so no complaints there. The delivery times were not well advertised. Nor is the fact that it would be sent from China. I paid for priority processing and it still took 16 days a fact I was unaware of when ordering.

Date of experience: August 5, 2024
Netherlands
1 review
0 helpful votes
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Box broken
August 15, 2024

Keyboard is nice and functional but the packaging was damaged

Date of experience: August 5, 2024
Panama
1 review
0 helpful votes
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Good
August 15, 2024

Good good good good good good good good good good good good good

Date of experience: August 5, 2024
Australia
1 review
0 helpful votes
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Corrected a faulty keyboard
August 14, 2024

First keyboard sent was faulty. Dealing with WhatGeek was difficult due to what felt like AI generated responses to my problem. I did not think I was going to get resolution therefore wrote a poor review. I was then contacted and the problem was resolved. A new keyboard was sent free of charge. New item works well.

Date of experience: August 4, 2024
District of Columbia
1 review
0 helpful votes
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Product exactly as described, quality better than expected, content awesome & pricing unbeatable.

Date of experience: August 1, 2024
GB
1 review
0 helpful votes
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Room to improve on customer service
August 11, 2024

While I have no complaint about the product and the delivery time, my query after the purchase was never answered.

Date of experience: August 1, 2024
Australia
1 review
0 helpful votes
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Not working
August 11, 2024

I've emailed to get help with getting this to work and have not been contacted back. It comes with no instructions and none of the online suggestions have worked.

Date of experience: August 1, 2024
Ohio
1 review
0 helpful votes
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Arrived on Time
August 10, 2024

Great price and easy checkout. Weird but effective shipment tracking. Arrived when they said it would.

Date of experience: July 31, 2024