business logo of WhatGeek

WhatGeekReviews 1,233

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
This company does not typically respond to reviews

Instant Feedback

812 reviews
Netherlands
2 reviews
0 helpful votes
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Love my Hi-75
September 2, 2024

Best keyboard ever and cheap asf def recommend if h want a nice sounding keyboard for gaming

Date of experience: August 23, 2024
Alaska
1 review
0 helpful votes
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Great Customer Service / Best Keyboard I've Bought
September 2, 2024

Great customer service. My keyboard was well built and you can tell it's made with great quality materials. So far my favorite keyboard I've bought.

Date of experience: August 23, 2024
GB
1 review
0 helpful votes
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All the games from my childhood!
August 31, 2024

Comes with so many games and any that are missing, you can add yourself!

Date of experience: August 21, 2024
GB
1 review
0 helpful votes
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Note it takes 8 working days from mainland China
August 30, 2024

Just waiting for shipping paid extra looking forward to it arriving very soon which it did would buy from there again 🙂

Date of experience: August 20, 2024
GB
1 review
0 helpful votes
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.
August 30, 2024

Good products and good delivery, at low prices compare to others ………

Date of experience: August 20, 2024
Hungary
1 review
0 helpful votes
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Good price, bit slow
August 30, 2024

Easy enough, good price. But a bit long delivery in my case. Overall recommended tough

Date of experience: August 20, 2024
GB
1 review
0 helpful votes
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Keyboard
August 30, 2024

It's a nice keyboard and it sounds great. I didn't look fully at the details to see that it's not got RGB lighting, but i still love it regardless.

Date of experience: August 20, 2024
Virginia
1 review
1 helpful vote
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I have emailed support (*******@whatgeek.com) twice now, 4 days ago and 8 days ago and no one has responded. Will someone please reach out to me to help me return my order? The keyboard doesn't work (broken LED and device drivers don't recognize device--cannot type with it).

Date of experience: August 20, 2024
Germany
1 review
0 helpful votes
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Product dead on arrival - not yet resolved
August 30, 2024

Resolve my Problem! Either my money back or a working product. Next step is a complaint at Paypal.

Date of experience: August 20, 2024
Canada
1 review
0 helpful votes
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Best Keyboard I've ever owned
August 29, 2024

Title says it all. Keyboard sounds and feels amazing. Price was fantastic. Features are great. 5/5 would buy again.

Date of experience: August 19, 2024
GB
1 review
0 helpful votes
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WhatGeek were offering the item(s) I wanted at a great price and despite some mixed reviews online, I opted to give them a go. Everything arrived on time and without any fuss. Will definitely be using them again and would happily recommend them to others.

Date of experience: August 17, 2024
GB
1 review
0 helpful votes
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Perfect
August 26, 2024

Product as requested, faster delivery than expected, thanks!

Date of experience: August 16, 2024
New Mexico
1 review
0 helpful votes
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Great product and great customer service!
August 26, 2024

Really love my Loffee keyboard and num pad. My order arrived fast and when I had a question regarding shipping, customer service was very quick to answer my concerns.

Date of experience: August 16, 2024
Virginia
1 review
0 helpful votes
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Took a long time to respond to emails
August 25, 2024

WhatGeek took a long time to respond to my emails and thus I had thought I had gotten scammed. Alas, I had not, but still.

Date of experience: August 15, 2024
Rhode Island
1 review
0 helpful votes
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Broken Keyboard
August 23, 2024

They sent me a keyboard where some keys are not working. I reached out to them and they still haven't responded to me through email and Instagram. They have collars with influencers all the time, but can't even respond to a customer.

Date of experience: August 13, 2024
GB
1 review
0 helpful votes
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Good service
August 23, 2024

Good service, updated regularly about delivery. Small issue that pre loaded games are mostly Japanese or Chinese. No sweat because I loaded my own

Date of experience: August 13, 2024
Maryland
1 review
0 helpful votes
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Fast shipping, easy process
August 22, 2024

I got a great price, item shipped quickly and was exactly what I expected, hadn't used this site before but gladly would in the future.

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Very satisfied
August 22, 2024

Not much to say really, I got my order on time and well packaged

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Great keyboard
August 22, 2024

Love this keyboard. Great first mechanical keyboard

Date of experience: August 12, 2024
GB
1 review
0 helpful votes
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Anbernic RG556
August 22, 2024

Good experience from start to finish, great price and delivery took around 7 days which was a nice suprise.

Date of experience: August 12, 2024