business logo of WhatGeek

WhatGeekReviews 1,233

4.4

About the Business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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812 reviews
GB
1 review
0 helpful votes
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ANBERNIC RG35XX H Game Console 5000+ Games
August 9, 2024

Ordered a retro games console from Whatgeek. Fast delivery, one week to arrive in UK.
The console is a solid piece of kit and nearly all the games load and work. Brings back great memories of playing in the arcades as a kid.
Would definitely use them again.

Date of experience: July 30, 2024
GB
1 review
0 helpful votes
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Fantastic service
August 9, 2024

The handheld is great. It's a good size and price for what you are getting. It came with plenty of games preloaded and the fact your can remove the SD card and add more is great too. There are some stuttering issues on psp games and some games run at about 20/30 fps in one or two games, but in the vast majority, there is minor stuttering of one or two frames. Shipping was quick and I was able to track the parcel for the entire journey.

Date of experience: July 30, 2024
GB
1 review
0 helpful votes
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August 8, 2024

………………………………………………………………………………………………………………………………….

Date of experience: July 29, 2024
GB
1 review
0 helpful votes
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Couldnt be happier
August 8, 2024

This website has great prices for the cost of my keyboard and a coiled cable on any othet website id only be able to get the keyboard

Date of experience: July 29, 2024
Pennsylvania
1 review
0 helpful votes
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No response for a return inquiry
August 8, 2024

No once ever got back to me on a return request. Ordered a new color and wanted to send back the wrong one. Never got a response via email, DM on Instagram or phone number on the website.

Date of experience: July 29, 2024
Utah
1 review
0 helpful votes
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Good what I wanted
August 8, 2024

I tried to purchase a miyoo a30 on many other shops but the purchase never went through on any of them. Also I thought this was a good deal too.

Date of experience: July 29, 2024
GB
1 review
0 helpful votes
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I have tried on a numerous occasions to get in touch with your customer service and blogged off here and there by sending videos and you say in your gut back to me and look into it and nothing has been done absolutely a render us

Date of experience: July 27, 2024
New Mexico
1 review
0 helpful votes
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Love all my keyboards!
August 5, 2024

I have order I think 4 keyboards from WhatGeek and the quality and service has always been great! Thank you!

Date of experience: July 26, 2024
Netherlands
1 review
0 helpful votes
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Quick and with care
August 5, 2024

Honestly just perfect. Came pretty fast considering it came from far. No complaints at all, would recommend. Good price as well.

Date of experience: July 26, 2024
GB
1 review
0 helpful votes
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Great quality for price!
August 5, 2024

I will be buying from them again. The both products i purchased came in the allocated time frame. No damage, great support and great quality for price!

Date of experience: July 26, 2024
Germany
1 review
0 helpful votes
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Fantastic value and a great handheld!
August 4, 2024

Really fast and professional service from WhatGeek! The Anbernic RG556 arrived quicker than expected and runs fantastically alongside the wide assortment of games that were included with the bundle, which was great value for money! I'd highly recommend as this was one of the fastest and easiest retro handheld to set up and play games on effortlessly.

Date of experience: July 25, 2024
GB
1 review
0 helpful votes
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Free UK delivery great product/service
August 3, 2024

Easy to checkout, free delivery to UK, took a week to get to me, very pleased overall

Date of experience: July 24, 2024
California
1 review
0 helpful votes
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Never resolved my issues
August 2, 2024

I ordered a keyboard from them that had several issues. After over a week of emailing back & forth, the email thread died off with none of the issues resolved. They promised replacement keycaps that never came. In the end, I patched most of the keyboard's shortcomings with DIY solutions with no help from the merchant.

Date of experience: July 23, 2024
California
1 review
0 helpful votes
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Customer Service
August 2, 2024

I tried reaching out to you guys a few times about an issue I was having but no one ever replied. I had to get help from YouTube and Facebook groups.

Date of experience: July 23, 2024
Panama
1 review
0 helpful votes
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Great keyboards at not that expensive price
August 1, 2024

Shipping was almost quick. The keyboard quality is nice, and not so expensive with discount codes. The packaging was something that might need a bit of improving. One of the keyboard box was kind of a bit crushed. Luckily the keyboard was good.

Date of experience: July 22, 2024
Florida
1 review
0 helpful votes
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Very satisfied with the gaming system
July 30, 2024

Pure childhood nostalgia in a handheld device. I forgot about call of the games I used to play as a kid. Now I can enjoy them anytime and anywhere. Thank you.

Date of experience: July 20, 2024
GB
1 review
0 helpful votes
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RG28XX
July 28, 2024

Great little device, loving it. Good service and delivery speed. Recommended!

Date of experience: July 18, 2024
Czechia
1 review
0 helpful votes
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Good website with good prices.
July 28, 2024

Delivery happened quickly and comfortably.
The website can be trusted.

Date of experience: July 18, 2024
Alabama
2 reviews
0 helpful votes
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Great Company
July 27, 2024

Nothing much to say really. Excellent product. Excellent shipping time.

Date of experience: July 17, 2024
GB
1 review
0 helpful votes
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Good service
July 27, 2024

Fast delivery, items arrived as described. Website was easy to navigate

Date of experience: July 17, 2024