business logo of WhatGeek

WhatGeekReviews 1,237

4.4

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+32
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
218
value
42
shipping
45
returns
20
quality
871
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Instant Feedback

814 reviews
Denmark
1 review
0 helpful votes
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Great
February 7, 2025

Everything was great, the price, the customer service and the shipping

Date of experience: January 28, 2025
GB
1 review
0 helpful votes
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Mixed experience
February 7, 2025

First product I received was faulty, all the games were white screens when opened. When I contacted the company they did send a replacement item but due to the shipping, and the initial faulty device, this meant I had to wait a minimum of 4 weeks for a working item.
The item I have now received works well and my partner loves it.

Date of experience: January 28, 2025
Denmark
1 review
0 helpful votes
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Easy delivery and good product
February 6, 2025
Updated review

Came fast with no problems. Cheaper than most other websites

Date of experience: January 27, 2025

Great site
May 19, 2024
Previous review

Great site that had fast delivery and no problems along or after the delivery. Product was great condition and worked perfectly

Date of experience: May 9, 2024
Australia
1 review
0 helpful votes
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A perfect starter handheld device for retro games
February 6, 2025

The device was exactly as described, and delivery was easy to track from start to finish.

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Quick delivery, great product
February 6, 2025

The case for the device was a great bonus with purchase and it arrived very quickly, even though it was over the holidays.

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Great
February 6, 2025

Great product. Arrived fast considering it was a UK order. Good service. Good price. Great product. Happy.

Date of experience: January 27, 2025
GB
1 review
0 helpful votes
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Good service great product
February 6, 2025

Took a little longer to arrive than expected considering opted for the faster delivery option however cannot fault the product

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
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Gamesir Kaleid gamepad
February 5, 2025

Fantastic product. My first order from Whatgeek. Won't hesitate to come back when i need more stuff. Really excited to pick out a keyboard next.

Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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In love!
February 4, 2025

It is amazing!
Love the look, the sound,!
Makes the workday fun

Date of experience: February 24, 2025
Ireland
1 review
0 helpful votes
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Great service and speedy delivery!
February 4, 2025

Ordered on Christmas Day and arrived to Ireland two weeks later! Tracking was updated regularly and the item I received was perfect.

Date of experience: January 25, 2025
GB
1 review
0 helpful votes
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Review
February 3, 2025

Solid device. Graphics not too great but fantastic for the retro game it is

Date of experience: January 24, 2025
GB
1 review
0 helpful votes
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Excellent service
February 3, 2025

Product arrived in time and no issues with it or the delivery.

Date of experience: December 15, 2024
GB
1 review
0 helpful votes
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Issue
February 1, 2025

I'm having an issue with the console not charging and have emailed and still awaiting response as to how I get my item changed for one that charges

Date of experience: January 22, 2025
Oklahoma
1 review
0 helpful votes
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Meow keyboard
January 31, 2025

Just ordered so hopefully this keyboard is close to what I have been currently using. Fingers crossed!

Date of experience: February 26, 2025
GB
1 review
0 helpful votes
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Great customer service and communication
January 31, 2025

Bought Anbernic RG35XXXplus and rs36s both with 128 gb of preloaded games, had a slight delay in shipping but was compensated and even credited my discount code that glitches at checkout, Susan delt with all my issue's promptly, both working fine and are original devices not clones, kids and myself really love them, side note for the less tech save id go for the R36s.
Will definitely use again.

Date of experience: January 21, 2025
GB
1 review
0 helpful votes
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Very good very niceee
January 31, 2025

Delivery is meh but it's from abroad so obviously it will take longer but overall worth the wait hehe.

Date of experience: January 21, 2025
GB
1 review
0 helpful votes
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Trimui Brick, a Great handheld console
January 31, 2025

Good price, product arrived in good time and worked straight out box

Date of experience: March 21, 2025
GB
1 review
0 helpful votes
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Great
January 30, 2025

Amazing keyboard packaged well the shipping was a bit slow but i wasnt in any rush to receive it

Date of experience: January 20, 2025
GB
1 review
0 helpful votes
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Great!
January 30, 2025

No problems, smooth customer experience! Partner super pleased with his new gaming device.

Date of experience: January 20, 2025
Italy
1 review
0 helpful votes
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Boh
January 30, 2025

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Date of experience: January 20, 2025