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Westmore Beauty

Overview

Westmore Beauty has a rating of 3.4 stars from 117 reviews, indicating that most customers are generally satisfied with their purchases. Westmore Beauty ranks 12th among Bath & Body sites.

service
28
value
23
shipping
23
returns
19
quality
23
This company does not typically respond to reviews
+6
How would you rate Westmore Beauty?
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Ohio
1 review
19 helpful votes
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SCAM
July 9, 2020

Today I made my 3rd call to see why my refund has still not been received from my order on 3/9/20. My first call to a rep. On 3/24 said that my refund was already sent to my credit card. Call two on 4/23 said the same thing. Call number 3 made today on 7/9 said that I couldn't get my money back. DO NOT BUY FROM A COMPANY THAT ONLY INTENDS TO LURE YOU TO THEIR PRODUCTS WITH A CLAIM THAT YOU CAN RETURN ITEM AND GET MONEY BACK. AFTER READING REVIEWS, THIS IS COMMON FOR THEM.

Date of experience: July 9, 2020
New Jersey
1 review
1 helpful vote
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I keep cancelling these shipments but they continue to send them to me and I do not accept them. Then they try and charge me for products I have not accepted. Reducilous

Date of experience: August 5, 2021
New York
1 review
5 helpful votes
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Good stuff
October 17, 2020

Not sure why her products have a low rating but I'm very happy with it! I love how good my makeup looks when i use their products :)

+2
Date of experience: October 17, 2020
Pennsylvania
1 review
22 helpful votes
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SCAM! STAY AWAY
June 27, 2020

I CANNOT GET A HOLD OF ANYONE TO RETURN PRODUCTS. CUSTOMER SERVICE NUMBER ALWAYS CLOSED. CHAT SERVICE USELESS - AGENT CONNECTS THAT DISCONNECTS YOU. TERRIBLE COMPANY! STAY AWAY!

Date of experience: June 27, 2020
Florida
1 review
2 helpful votes
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I never received the product and when I called on
08/25/20 I spoke with "Princess" a woman that could barely spoke English and she said my order will be delivered on that date which meant it was never delivered when it was charged to my credit card which by the way after reading all the reviews I immediately called my credit card company and told them about my suspicious and canceled. On
09/03/20 Spoke with Felix, also couldn't speak English and he told me exactly as "Princess" told me that it wasn'tdelivered yet and it was going to be delivered on that date. I told him i didn't want anymore the product and requested my refund. He told me that my refund will be sent within 7 days and as of today September 11, I have not received anything! BECAREFUL IT IS SCAM!

Date of experience: September 11, 2020
New Jersey
1 review
6 helpful votes
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I'm waiting since February for my refund. They won't send but took my money real fast. I have the receipt from the post office and they don't care.

Date of experience: July 25, 2020
Florida
1 review
2 helpful votes
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Beware of this company!
March 1, 2021

They seduce you with an "introductory package" (3PC 30-Day FBC Entry Kit) at an affordable price ($ 39.95), and then they want to charge you about $150 for three months "membership", you receive the first shipment, then they try to charge you "monthly payments", and if you call informing them that you do not agree because you were not aware of this, then they cancel "the membership" and do not send you any other product of the supposed "three-month membership", finally they threaten you with invoices for IMMEDIATE PAYMENT! That is, they want to charge you in advance for SOMETHING YOU WILL NEVER RECEIVE!

COPY OF THE ONLINE CHAT WITH THIS COMPANY:
I will cancel your account as requested. Please be advised that you will not receive any further shipments and you have a remaining balance of $93.46, which will be charged to your card on file on which will be charged on 9/10/2020 for $46.74 and 10/11/2020 for $46.72. Thank you for your membership.
Is there anything else I can help you with today?

Date of experience: March 1, 2021
Virginia
2 reviews
1 helpful vote
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Body coverage
August 11, 2021

I love this product! I have some scars on my body and it does a great job covering it as much as possible.

Date of experience: August 11, 2021
New York
1 review
2 helpful votes
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Product okay. Deceptive practices and once you cancel they keep charging your credit card for MONTHS. Stay away!

Date of experience: October 27, 2020
South Carolina
1 review
3 helpful votes
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Scam
October 26, 2020

Very deceptive marketing. You cannot cancel without owing more. Customer service is a scam. Beware and do not order.

Date of experience: October 26, 2020
Massachusetts
1 review
30 helpful votes
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I purchased an ad $67.68(3 reg. 3 free). Free items didn't receive but wasn't going to complain bcuz pandemic and people don't have water. I downloaded entire conversation with rep about canceling prior to 2nd shipment. Charged me anyway, received nothing which I told the rep. I wanted an email to sent my bank statement to show my charge. Rep refused to give me an email and said the next shipment was free and hung up(recorded that conversation). I received another package today unbeknownst to me with a 3rd charge of $67.68 now all in all this is my 2nd (canceled) order and never received what I was told but according to the statement it came with I still owe another 3rd installment of $67.68 mind you there charging over $25.00 for taxes +S/H and when I return I have to pay and will not get that money back for the 3rd time ($75.00) when supposedly it was free. Again I received between 2pkgs. 9 items all together and they refuse to give me answers on where to return, email addresses and who to speak to etc... Be careful this is not a joke and will bill you repeatedly if you received items or not... It's very sad I would have given that money to families in need of food, water, paper goods etc. Nice world we live in, Good Luck everyone..

Date of experience: July 10, 2020
Pennsylvania
1 review
13 helpful votes
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Worst product ever
July 21, 2020

Nothing matched my skin tone.
Canceled and still being charged.
Scam. Paying $150. For product that was received 2 tubes.

Date of experience: July 21, 2020
Louisiana
3 reviews
34 helpful votes
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Back in March I seen the westmore advertisement for the body coverage. It sounded good i wanted to try it. I ordered now to my knowledge they didn't have anything but auto-ship. I admit I should have canceled it as soon as it came in. I ordered a 2.5 fl.oz. A month or two later they send me humongous 7fl.oz! Now I may have made a mistake but I know I didn't order that. Today I recieve another package from them and im afraid to open it. It was an okay product but no it didn't work like they said. I get online to cancel I get a bot then I get a live beauty tech. Kenneth. Then a camille. Now kenneth canceled me but i owe $94.6?! Because its installments! How can they get by with this? I admit I should've read the fine print. But who can read that? If it takes a lawyer to write it up it probably takes one to read it as well! Im sure nothing gets done much about these kind of things with so many companies doing this. But on the other hand. Every month I send things to my grandchildren from Amazon, and I have never ( so far) felt like they have tried to swindle money from me. I do however feel like ( my feelings) the westmore beauty company goes through a lot to insure you pay a very high price for not making sure you didn't hit auto-ship. I didn't ask for credit... i didn't want a verbal credit card. How many people know that this is a installment plan? Just asking this is so unprofessional. Its like they know they're product isn't going to make them the money they want so to insure they get rich quick they sink everything they have into each and every person they come across this way. It just makes me sick, not just for myself but for everyone who doesn't want to just call your order in so a rep. Wont try to talk you into a lot of other stuff you don't want. Its a high price to pay.

Date of experience: July 11, 2020
New York
1 review
0 helpful votes
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I love this foundation. It gives me a natural finish long lasting, water and sweat resistant... I am 64 and does not settle on my wrinkles and my skin actually looks younger. Loving this product!

Date of experience: July 7, 2021
Kansas
1 review
10 helpful votes
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Cancellation
September 15, 2020

Of course it is EXTREMELY difficult to cancel! I have been trying for TWO MONTHS to cancel and they keep scheduling more shippings and charging me!

Date of experience: September 15, 2020
Oregon
1 review
1 helpful vote
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Fraudalent order
January 13, 2021

I received a shipment I NEVER ordered and was charged $119.45! BEWARE. I HOPE OTHERS SEE THIS REVIEW BEFORE ORDERING.

Date of experience: January 13, 2021