Well Beyond Care

I was having a very hard time using private duty agencies, and then looked up Well Beyond Care. I signed up and did not expect very much, but boy was I surprised. Right away I could see 11 caregivers who matched to my mother's need. Took about a week and hired a perfect caregiver, Sandy. My mother love her and it is so simple to sign off hours and pay her. Lot's of help from Lauren too (their RN).

This appears like some kind of scam to me. When creating an account, it asks for your social security number for "payment and tax purposes." No one should need this type of information from you before you're even interviewed and hired there. This raises an eyebrow for me. There are much better home care companies out there, I'd recommend looking into others.

I placed my order but did not "sign up" for the "business". I would NOT give them my SSN. Not only did I NOT receive email confirmation of my order (although they sure as hell TOOK MY MONEY) I did NOT RECEIVE ANY RESPONSE FROM MY CALLS, EMAILS OR MESSAGES!
I believe in this product-I sold it under Xocai and received numerous health benefits! But there is NO WAY I will support this SCAM OF A COMPANY.

As a caregiver, I was excited for the opportunity to expand my reach in the search for clients, and signed up to work for well beyond care. During the time my account was active, I found a private caregiving position for a family friend, and have been working for them since. I received and email from well beyond care that someone local to me was seeking a caregiver, but given my schedule is no longer open, I politely informed them that I would no longer we looking for work through them, and asked them to deactivate my account. A few days later I received a very rudely toned phone call from a representative at well beyond care informing me, once again, that someone local to me was looking for a caregiver. I politely informed her over the phone that I was no longer looking for work, and asked her to contact the support team for me, since they never responded to my email. She said she would. There is no other way to shut down your account with these people besides asking them to do it for you. After another dozen or so phonecalls/emails, and me responding over and over, my patience had run out with this company. I responded rudely to the email I got today, only to receive an extremely rude response that they don't want to employ anyone who doesn't practice "positive coping mechanisms" (after several weeks of them irritating me and ignoring my requests)... like, really?! Long story short, don't bother with this company. They will push you to the point of snapping with their garbage customer support and then blatantly insult you for rightfully losing your patience. Disrespectful, disgusting professional practices.

WELL BEYOND CARE IS AN ABSOLUTELY LOUSIEST/RACIST/WORST COMPANY EVER! DESERVES NEGATIVE(-)/ZERO(0) STAR(S)! PLEASE STAY AWAY FROM WELL BEYOND CARE ABSOLUTELY HORRIFYING/HORRIBLE COMPANY!

I applied for Well beyond about two years ago. I received one interview, I arrived the family (husband) of wife interviewed me. I believed interview was going fine until the husband ask me the hours. I told him the hours Wellbeyond staff told me. The husband got furious and said no I told them hours. I tell him its ok I can work the hours you are requesting maybe office got it mixed up. Husband says they are mixed up because they dont listen. Nevertheless after that interview which took about a year to be recognized after my initial sign up to Wellbeyond care. So as another year passed I was still up to date on site, muuhm second year go by NOTHING, NOBODY,... SOo after doing appl, background check you pay for, after two years and not one other family contacted me, I deactivated my account. Months later I start to get emails "jobs in your area, re activate your account. I call tell to explain my situation (story). Lady that answered phone says no I don't want to hear your story. She proceeded on to tell me to reactivate my account. She was a fast talker, verbal aggressive, rude,... So I hung phone up in her face because with all that in mind while she was fast talking me It made me remember to myself what do you expect from this place the lady didn't even answer phone with any type of phone etiquette. Let alone she didn't say her name or company's name... Well I was taught how things start off, is most likely how it will end... bad start off THANKS TO THE LADY WHO ANSWERED THE PHONE WELLBEYOND CARE IS NOT A PLACE WHERE I WANT TO BE "SNOBBISH"

Well Beyond Care has been acquired by Keep Safe Care and is now Keep Safe Care Direct. Same great product, just a different name.