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WeightWatchersReviews 159

2.2

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WeightWatchers Reviews Summary

The company enjoys a long-standing reputation for its weight management programs, with some customers appreciating the app's functionality and ease of use. However, a significant number of reviews highlight persistent issues with customer service, particularly regarding billing practices and the difficulty of canceling memberships. Many customers express frustration over unexpected charges and a lack of transparency in subscription terms. Additionally, the frequent changes to the program structure are seen as detrimental, especially for those with specific dietary needs. Overall, while the brand has loyal followers, it faces considerable challenges in customer satisfaction and service reliability.

This summary is generated by AI, based on text from customer reviews

service
38
value
39
shipping
18
returns
22
quality
31

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Florida
5 reviews
4 helpful votes
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I will admit that I have had some issues with using the website, but I have found some helpful information on there. I've used their OnlinePlus and it has been pretty decent. I've gotten some motivation, but I am not sure how much that is actually helping me. It really does take conviction to be able to lose weight and I am getting a lot of that from local support as well. I guess it might be a bit of both.

Date of experience: June 28, 2016
California
2 reviews
2 helpful votes
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Lose that pound
May 26, 2016

I got professional advice on how to shed excess weight. It was almost effortless and interesting

Date of experience: May 25, 2016
Colorado
3 reviews
16 helpful votes
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Good way lose weight.
March 30, 2016

I have tried their products one week, and no adverse reactions. Habits as usual, but obviously feel the weight loss, if it does not rebound, this should be a good way to lose weight.

Date of experience: March 30, 2016
MD
1 review
0 helpful votes
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Lost lbs
March 24, 2016

With the help of some online sites like for example https://pharmacyreviews.md/forum/weight-loss-drugs I have lost a lot of weight. But, what I have noticed is that it is better to combine the information that you are getting from a lot of sites. This way you're going to lose weight lose weight much better.

Date of experience: March 24, 2016
Georgia
4 reviews
3 helpful votes
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This worked for me
March 15, 2016

I needed the structure of something like this. If you follow it, it will work for you. This made me have accountability and I got some friends on board so that helped too. Once you learn the point system and what to do, you will no longer need to pay for everything. You should be able to go on your own after that.

Date of experience: March 15, 2016
France
3 reviews
13 helpful votes
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Works
February 28, 2016

My sister and mother have both used it and have been successful. So I would recommend it to others.

Date of experience: February 28, 2016
Switzerland
3 reviews
7 helpful votes
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Just OK
February 4, 2016

Although I had high hopes with this discipline is what saved me. Constant workout and not eating crap is all you have to do.

Date of experience: February 4, 2016
Louisiana
1 review
1 helpful vote
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Horrible support
February 3, 2016

I join weight watcher they say there for support. So I went to order food online impossible, they have a issue with there website. So I call to order on hold for more than 2hrs within two days with no help. They suck you in and then leave you hanging

Date of experience: February 3, 2016
Maryland
3 reviews
29 helpful votes
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I purchased the WWs app and the charge was $19.99 per month! Okay - very expensive but I decided to give it a try. And it's a good app, just over priced. So I found a knock off for a one time cost of $4.00, but then had so much difficulty getting rid of the WW charge. Finally thought I had done it correctly, and still received the bill the following month. I recommend searching similar apps for your phone - great ones are out there that do exactly the same thing and do not chage $20.00/month!

Date of experience: December 29, 2015
Virginia
23 reviews
70 helpful votes
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Good
November 30, 2015

My experience with them is good. But I was not financially able to continue. I was losing weight and was getting support. To bad they don't have a sliding scale.

Date of experience: November 30, 2015
Virginia
4 reviews
1 helpful vote
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I have used Weight Watchers on an off for the past few years with varying results. The main point of the plan is ha, points.

If you stick to your points and track all of the points that you take in you will lose weight. The meetings also help when you are on the plan. The only problem with it is that you eventually get point burned out.

If you stick with the plan for about a year and you work out diligently you can lose up to about 50lbs. Unfortunately, as soon as you stop tracking and don't work out as much you will gain probably half the weight back.

Weight Watchers is not a fad diet, its a life choice. If you are willing to update your life to WW's you have success but you have a strong chance of burning out on the plan after sometime.

Date of experience: November 16, 2015
Philippines
2 reviews
7 helpful votes
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Reduce 2 klos
November 8, 2015

Reduce 2 kilos after having diet and exercise with Zero bike.

Date of experience: November 7, 2015
New Zealand
2 reviews
16 helpful votes
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I use WeightWatchers Online service. I love the app for my mobile phone, it's like having a consultant with you in the grocery store.
Though I don't have heaps of weight to lose, it doesn't mean that it's easy to get back into my clothes (a couple of sizes down!)
I have tried some of the fad diets too, yes they work temporarily but they don't teach you how to eat a normal diet - sensibly - to keep your weight off.
WeightWatchers makes no food off limits, it just teaches you how to make healthy choices, and how to balance a treat with exercise and other healthy choices in your day or week. So that's what I do now, thank you Weight Watchers!

Date of experience: October 19, 2015
Oregon
5 reviews
3 helpful votes
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It works.
October 15, 2015

Simple as that, it works. If you follow the program, which is easy to do, you will lose weight. Period. There is no short cut to losing weight, you have to put in the work. That means understanding what & how much you put in your body and your exercise output. I wish it was a little cheaper, otherwise 5 stars.

Date of experience: October 15, 2015
Colorado
19 reviews
63 helpful votes
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NOT FOR FOOD ADDICTS
October 13, 2015

This program is usually used as the gold standard, but their goal is to get you to lose weight AND STILL EAT FOOD LIKES A 'NORMAL' PERSON. Great if you gained weight after pregnancy, but for a Food Addict, they show you how to eat sugar, drink, and celebrate in moderation. There own foods are loaded with salt and sugar.
Its like saying only do Crack on the weekends. Once an addict, moderation is not a choice. That is why they have very short lived success stories. They are still working off a self control model instead of a scientific addiction model. YOU WILL ALWAY FAIL IF YOU ARE A FOOD ADDICT- SUGAR, WHEAT, FLOUR, SALT and Alcohol is like shooting sugar directly into your veins. They maintain their customer base by teaching everything an addict should not be told. And then, you, feel so depressed and guilty gaining back the weight which is built into their system. Works great for people with some event driven weight gain, not professional eaters and dieters.

Date of experience: October 13, 2015
California
1 review
0 helpful votes
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Kinda interesting
September 23, 2015

Although you should keep an eye on all your calories on your own

Date of experience: September 23, 2015
New Jersey
11 reviews
20 helpful votes
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Waste of time
August 31, 2015

Waste of my time and money. There are cheaper/free weight loss apps out there - find one you like. Do not waste a monthly fee on this when there are so many free ones out there.

Date of experience: August 31, 2015
California
5 reviews
27 helpful votes
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Week 6 - Hangry
June 5, 2015

But I'm starting to see results and that's all that matters!

Date of experience: June 5, 2015
Germany
4 reviews
2 helpful votes
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They're G2G
June 2, 2015

I've ordered from weightwatchers, and there sponsors before for my mom. With there knowledge and advice she lost nearly 100lbs. Only downside is adapting to the portions. Also, a little overpriced IMO

Date of experience: June 2, 2015
Philippines
13 reviews
48 helpful votes
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HIGHLY Recommended
May 29, 2015

Last year My Mom started to exercise because she wants to lose more pounds and fats. And it really works for her, and i asked her what did you used to measure your results? She replied, i just follow the instruction of WW. I said, what's WW? She said, WeightWatchers. That time i search the WW and i saw many good feedbacks and reviews that WW is very helpful.

Date of experience: May 29, 2015