Wegmans Food Markets
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Wegmans Food Markets

How would you rate Wegmans Food Markets?
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Maryland
1 review
0 helpful votes
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Cheap, but not for customers
November 18, 2024

They frequently only carry the Wegmans brand of certain items (like hummus and baba ganoush), and their store brands are not flavorful. It really annoys me that they won't give you a bag for free. I understand charging for plastic, but gimme a break, they also require you to pay for paper bags. The store is making money hand over fist at the customers' expense. Fed up in Old Town, VA.

Date of experience: November 18, 2024
Pennsylvania
1 review
0 helpful votes
Follow R L.
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Near Fake?
May 18, 2022

Wegman onion soft bagels. A disappointment for flavor or the lack of it. Like so many brands claiming greatness in commercial ads, these need a boost to meet taste standards. A VERY few onion pieces were scattered on the surfaces that did nothing to make one believe an onion container came anywhere close during dough making.
Flavor folks, not minuscule dot designed to fool Joe Public when taking his first bite.
But wait! I put some dried onion flakes into my beef
Stock for an original flavor what the bakers missed.
Typically a hurry and get it to the shelves mentality believing consumers will accept anything without complaint.
Is this the only negative review about your bagels?
Someone needs a check on that recipe for an serious upgrade.

Date of experience: May 18, 2022
Washington
1 review
1 helpful vote
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Lack of groceries
September 17, 2023

I love to shop early mornings but I've decided to stop shopping Wegman's as they only had two items on my long list of normal products this morning. They're obviously struggling to stay stocked in the mornings. It is just not worth the hassle to drive there for a few items just to have to turn around and go to another grocery store.

Date of experience: September 17, 2023
New York
1 review
0 helpful votes
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Purchased a half turkey breast. First time in my life that the turkey did not even taste like turkey. They added broth, vinegar, honey, etc. etc. I will never buy again from this supermarket. Next time I will pay better attention to what they add. Just wanted a half turkey breast. Such a disappoint. Wanted to throw out. Was looking forward to cold turkey left overs.
Sorry did not keep proof of purchase. But I am a loyal Wegmans shopper.

Date of experience: November 23, 2023
Pennsylvania
1 review
2 helpful votes
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Rotten fruit!
June 18, 2023

I'm so disappointed at Wegmans in Downingtown. One 2 separate occasions I ordered a small watermelon. And each time they were both rotten inside. I'm disappointed because food is so expensive, therefore I expect the highest quality of meats, veggies, and fruits.

Date of experience: June 18, 2023
Virginia
1 review
0 helpful votes
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Poor Customer Service
October 10, 2023

I have been shopping at Wegman's for several years. I always wondered why so many of their employees did not wear any lettering or other indications that they were employees. So today I asked one of them. She said she is not allowed to wear anything that indicates that she is a Wegman's employee. Wegman's does not want her to answer questions from customers, or otherwise engage in customer service. She is given a task to perform and she is not supposed to deviate from that task. I could hardly believe what I was hearing. So much for customer service at Wegman's.

Date of experience: October 10, 2023
New York
4 reviews
7 helpful votes
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Hypocritical
January 23, 2022

Really, a grocery bag from this store that says, Never think about yourself: always help others. This from a store that went around NYS laws and has opened liquor stores trying to put Mom and Pop liquor stores out of business. This says they put themselves first, always. What a disgusting example of helping yourself first.

Date of experience: January 23, 2022
District of Columbia
1 review
0 helpful votes
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Do not buy the sushi
October 6, 2023

Wegman's sushi was old and fishy tasting. We got the shrimp tempura which was hard to chew (I.e. Old) and the spicy tuna which was fishy tasting. Do not recommend! They clearly don't check the quality of their products.

Date of experience: October 6, 2023
Pennsylvania
1 review
0 helpful votes
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FowL play
August 22, 2023

Not a chicken consumer but sum/ties the frozen organics go on sale. But don't bo in there if you want to bulk up on the daily doubles and pleazzz, no consumers with esp are permitted behind the glass door. Security could do better especially if you're caught thanking a Wegmans employee for helpful eyes, ears, knose detail.I was trespassed over once & then again twice just for not using the drug store. A criminal MissDemeanor for me? Here come da judge - begin the boycott! 2026ghost in the machine

Date of experience: August 22, 2023
North Carolina
1 review
0 helpful votes
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Food court … coupon
August 3, 2023

Asian food / eggrolls / sesame chicken / interesting taste … it was almost last on tray … maybe change the tray more often … cook / server came with fresh Asian food and just put fresh on top of old food …
The pizza was good
Only come once a month … travel over a hour from Tappahannock … received today 08/02/23 a coupon expired 06/17/23 $9 cash reward …
My daughter in law comes 3 times a week 3 children including twins
The bread is very good from the bakery …
Wegmans Fredericksburg 08/02/23 … 2.32pm I spend $ 172.11
Sad for a store like Wegmans … customer service very good …

Date of experience: August 2, 2023
New York
9 reviews
4 helpful votes
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Great Place to shop
August 2, 2017

Excellent fresh food. They sells lots of different variety of vegetables. Their cashiers and Customer service employees know to behave when at a job. The only draw back is always crowded but I guess that comes from offering all these goodies.

Date of experience: August 2, 2017
Maryland
1 review
0 helpful votes
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Best sub in town at this business
August 14, 2022

Gema, at the sub shop makes the bus best subs I've ever had! She was quick and very helpful. They're kind of employee everybody would want to have. Proof of purchase this is good

Date of experience: August 14, 2022
New York
3 reviews
6 helpful votes
Follow R H.
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I have shopped at Wegman's weekly for 40 years and they have earned and maintained my loyalty with consistently excellent performance and products. Their produce is always of excellent quality, the food selection is very good, and prices are generally reasonable (although rarely cheap, but you get what you pay for). On the rare occasion where I might have a problem, their staff has always been good about listening to my problem and trying hard to fix it. But the thing I like most about Wegman's is that they are always working hard at impressing and delighting the customer. Whether it's with new food ideas, a new store look, or an innovative way to present the shopping experience, I am never bored going to Wegmans! They are one of the very few companies that consistently try to excel at everything they do. And because of that, they keep their customers. They are so good in fact, that they are sometimes suggested as a tourist destination for out-of-town people unfamiliar with the Wegman's shopping experience! I know that may sound like some kind of fake promotional review written by a paid promoter, but the truth is I tend to find few businesses impress me enough to even warrant me bothering to write an online review. But for Wegman's, it's worth my time.

Date of experience: May 29, 2020
Virginia
5 reviews
10 helpful votes
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Bad customer service!
April 10, 2022

I used to shop at this grocery store regularly until one day I noticed they kept staring and checking to see if I scanned everything at the self checkout, it also seemed like they were following me around the store which I resented because I had been a regular customer buying tons of stuff until they made me feel like some kind suspicious person - completely DISGUSTING STORE and the managers did NOT apologize at all - if you treat a regular customer like they are going to steal from you then don't expect to see that customer again! FK WEGMANS!

Date of experience: April 10, 2022
New Jersey
1 review
1 helpful vote
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It's no wonder this family owned grocery store gets ranked #1 chain grocery store by Consumer Reports. It's also ranked in the top 3 best places to work in the country. Their food, produce and seafood is always fresh. Twice I've compared prices of 10 common products like canned tuna, soda, tissues, etc. 9 out of 10 times, Wegmans prices beat or tie it's competitors prices. When it comes to store specific products, like the fresh baked bakery items, Wegmans prices are generally higher, but the quality is also superior.
Should you need to return something or have a complaint, Wegmans customer service is unbeatable. They subscribe to ‘the customer is always right' philosophy. They also keep the cashier lanes well manned so checkout is always friendly and quick.
My dad is a disabled vet confined to a wheelchair. Wegmans was one of his favorite places to go to. Upon seeing his Air Force cap he proudly wore, the staff would always thank him for his service. One time after ringing up his $200+ groceries, Wegmans staff informed my dad that an anonymous shopper at the store had paid for his groceries!
Great store, great products, great employees, great customers.

Date of experience: April 24, 2021
Pennsylvania
1 review
0 helpful votes
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Overpriced and subpar
January 2, 2024

Bought a few things at 2100 Rte 70 W, Cherry Hill, NJ ******* Wegman Lobster Bisque very subpar should rename almost Bisque And the Make Believe French Baguette I will say its shaped like it thats about it.
Very overpriced I may add

Date of experience: January 2, 2024
Massachusetts
2 reviews
4 helpful votes
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The person said it was delivered, but it never came. When we called their support and waited 2 hours to talk to someone the customer support person said the groceries were checked out. They refunded our $400, but now we have to start the order somewhere else. I will never use Wegmans and Instacart again.

Date of experience: April 12, 2020
Massachusetts
1 review
0 helpful votes
Follow Bernhard H.
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I love shopping at Wagmans and the store is always clean and organize. But when I was looking for ham salad. They told me you stopped them from making it in there store. It came from Rochester Main department. I see nothing wrong making it fresh at the store just like all the other salad and food they make.So I suggest you change your rules and let them start making it again or I will have to stop buying from Wegmans.

Date of experience: March 15, 2014
California
2 reviews
0 helpful votes
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I loved Wegman's when I was in MD or NY. Great selections and quality, and such a pleasant shopping experience - What Whole Foods aspires to be, and Safeway will never make it.
I cherish my Wegman's $. 99 shopping bag and use it with pride and nostalgia

Date of experience: May 12, 2020
Maryland
1 review
0 helpful votes
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Disappointing
September 3, 2022

If you are ordering online allow 48 hours at least for your pick up
But they make you wait for the update about 6 hours before they tell you it's the next day

Date of experience: September 3, 2022

Overview

Wegmans Food Markets has a rating of 2.2 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Wegmans Food Markets ranks 21st among Grocery sites.

service
7
value
9
shipping
2
returns
5
quality
11