It's no wonder this family owned grocery store gets ranked #1 chain grocery store by Consumer Reports. It's also ranked in the top 3 best places to work in the country. Their food, produce and seafood is always fresh. Twice I've compared prices of 10 common products like canned tuna, soda, tissues, etc. 9 out of 10 times, Wegmans prices beat or tie it's competitors prices. When it comes to store specific products, like the fresh baked bakery items, Wegmans prices are generally higher, but the quality is also superior.
Should you need to return something or have a complaint, Wegmans customer service is unbeatable. They subscribe to ‘the customer is always right' philosophy. They also keep the cashier lanes well manned so checkout is always friendly and quick.
My dad is a disabled vet confined to a wheelchair. Wegmans was one of his favorite places to go to. Upon seeing his Air Force cap he proudly wore, the staff would always thank him for his service. One time after ringing up his $200+ groceries, Wegmans staff informed my dad that an anonymous shopper at the store had paid for his groceries!
Great store, great products, great employees, great customers.