• Weebly

Weebly

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Overview

Weebly has a rating of 1.6 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Weebly most frequently mention customer service, live chat, and credit card problems. Weebly ranks 24th among Website Builder sites.

  • Service
    41
  • Value
    41
  • Shipping
    14
  • Returns
    19
  • Quality
    37
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
8
24
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What reviewers want you to know

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Critical highlights

  • There is no way to contact anyone at customer service.
How would you rate Weebly?
Top Positive Review

“Very good”

Gurpreet S.
1/1/23

Gurpreet tour and travel si one of the leading Taxi service in panipat taxi service panipat airport cabs

Top Critical Review

“Horrible Service - stay way from them”

B T.
1/15/24

Even though they know I am the site / account owner and can even see my credit card information to confirm, they won't help reset my passwords. Only way to reset is via an "forgot my password " link and if you don't have access to the associated email account- you literally have to build a new site (per their support.) Unbelievable.

Reviews (157)

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Reviews that mention popular keywords

customer service (44)
Thumbnail of user erikr136
4 reviews
0 helpful votes
June 20th, 2021

I was surprised to see all of these negative reviews. Although there have been a few bumps here and there, I have not had any significant problems.

Service
Value
Quality
Thumbnail of user alanm344
4 reviews
6 helpful votes
July 17th, 2019

I'm surprised at all the bad reviews my website is up and running with the help of their customer service continual support. Yes I've had my issues all websites do. Of course I would love it to be a little cheaper but not sure if the competitors are any less.

Thumbnail of user joannes65
3 reviews
13 helpful votes
September 25th, 2017

I transferred my domain (and site) to Weebly when my Webs.com site started having major problems. Only the transfer wasn't going through as smoothly as it was supposed to. Things seemed to get hung up for longer than it said it was supposed to. So I emailed Weebly asking for help. The guy who answered was really helpful. He told me Webs was supposed to be doing things from their end that they weren't. We gave it another week. When Webs still wasn't doing their job, he went in and "grabbed it for me" is how he described it. So they get big kudos from me for that.

The site works great. So far, no lag on loading times, the site is always up, etc. The only frustration I've had so far is that that after a while, the site editor will stop responding. I have to completely close my browser and re-open for it to fix itself again.

Chose Weebly over Wix because I tried to build a site with both and I found Weebly easier to figure out. Plus, they were a little cheaper.

My only negative is that the responsive themes you get all look exactly the same. And each one comes with its own set of colors and you can't change them without going into the CSS. I do like that I can go in and fiddle with the CSS, though, to change things like the color of the font on my navigation, but you have to hunt for a lot of them, so it's not really easy.

But the site works and I haven't had any problems on that end. Easy to use.

Thumbnail of user ashutoshk
16 reviews
30 helpful votes
June 23rd, 2014

Cool for new ones and a great site for the one who just wanna get it for free. But i also think that like wordpress they should also give search box in free version. But better than Wordpress.

Thumbnail of user bellac3
4 reviews
5 helpful votes
November 27th, 2012

Very easy interface to help build websites. No more adobe or ms front page, this website can pretty much do it all. They have a ton of free templates as well to help you get started. Still can't get over how easy it is to use.

Thumbnail of user noraj5
2 reviews
2 helpful votes
March 9th, 2016

So fun and easy to use... when on a laptop or PC I love it

Thumbnail of user genies1
1 review
8 helpful votes
October 11th, 2015

About 6 months ago I left a review, shortly after the introduction of Carbon, with a one start on service. I have always been a fan of the Weebly application. Yes, they do have occasional glitches, but I am a realist and understand that technology will always have moments of dysfunction. Here is the very big PLUS to Weebly, their cost is relatively low for the overwhelming number of wonderful options and services that they offer. Especially for the business plan that includes eCommerce. If you compare their eCommerce prices to an applicant such as Big Commerce you will find that Weebly is 1) much easier to use 2) hundreds of dollars less every month. I have returned to write this review specifically because I have noted that in the last 6 months that Weebly seems to be making a significant effort to improve their service and communication. I recommend Weebly, just be prepared that when you are doing online web development that no matter what there is going to be down time. It doesn't matter what application that you go with. So, accept that probably once or twice a year you will have your website down for an hour, and hopefully it doesn't happen when you have a big sale or have spent a lot on a promotion!

Tip for consumers:
It's now been about 5 weeks or so since the Weebly editor has started working again. It was a slow and painful progression back to business as usual. Weebly has always been a bit buggy, but ALL online web design applications are. I truly do love the Weebly application, and during the 3 weeks that it was unusable, we tried out every application available and did not like ANY of them as well. But be aware that Weebly really doesn't have very good technical support. Perhaps that is the industry s

Service
Value
Quality
Thumbnail of user gusc5
5 reviews
13 helpful votes
November 27th, 2012

Pretty good website building site. I used it for a project with a friend and it got the job done.

Thumbnail of user jacklynnt
12 reviews
35 helpful votes
January 27th, 2009

This web site has a good starter program to make web sites. - It is free and easy to use. I and my friend have enjoyed putting a web site together. There are many ways to set up your page on this site as well.

2 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

Weebly makes it surprisingly easy to create a high-quality website, blog or online store. Over 40 million people use Weebly to bring their unique ideas to life.

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