WeddingWireReviews 819

I have been with WeddingWire since 2013 but I wasn't getting the responses I was hoping for. Many other "Customer Success Associates" had reached out to address my concerns and were very nice. However, they all gave me the same advice... "Get more reviews!" After the third person telling me that I grew very frustrated and decided that I was not going to renew my account. I knew I needed reviews, but to get reviews I needed to get bookings. To get bookings I needed reviews. And so the cycle went for over a year. Couples just weren't calling.

That's when Mike reached out to me. I explained my frustration and he took REAL action. He logged into my account and gave me specific suggestions on how to make my storefront more attractive. He provided real feedback on my verbage AND helped me rewrite some of it. Not only did he spend an entire hour on the phone that day, he followed up a few days later spending another hour with me improving and tweeting. Since then, we have had two additional phone calls and I feel much more positive about moving forward with WeddingWire.

I am optimistic that I will see an increase in my WeddingWire inquiries and it's thanks to Mike. He's the man!

I have been with WeddingWire from the very beginning. I have watched my business grow right along with theirs. They have helped me with every part of this ever changing business and have forced me, kicking and screaming, to embrace technology. As a small business, we count on word of mouth to grow our business. WeddingWire's assistance in review collection is the best way to spread that word to our bridal market. Those reviews help more than any other form of advertising that I have tried. I believe they have helped us become the success that we are today.

I've been a vendor on WW for over 6 years and personally feel its commitment to vendors has rapidly declined every year. After seeing how WW promotes 6 other competitors immediately after a couple submits a request for my business, its clear this site is not for me. For my money, I've seen a much better ROI from The knot, wedding certified and adwords. Unfortunately, I cannot recommend this service and the recent wave of positive reviews do not appear real either.

I recently relocated and it is only the second year in the area as a wedding photographer. I had to completely re-build a client base; The first summer I shot 6 weddings, but with the help of WeddingWire I have doubles my clients, and it's still January. I'm so happy with how it has streamlined my marketing and brought new business. They are attentive and helpful in knowing how to get your business name out their and make your storefront attract more customers. It's been a great experience.

As a vendor (I'm a wedding photographer), I love all the features that WeddingWire provides so that I can really show potential couples what our business is all about. I found the support network to be amazing - they were willing to make monthly scheduled phone calls to help me get everything set up and running as smoothly as possible, and then check in to make sure that I was getting the results I wanted. I've rarely experienced this level of customer support anywhere, and definitely not with any other print or online directory I've been involved with. I know my couples also really appreciated being able to read reviews and get so much information about different vendors in their area, all in one easy to use, well-designed place. Would recommend WeddingWire for sure!

Wedding Wire is and has been an amazing marketing tool for me as a senior starting a new wedding officiant business. My personal consultant, Taylor Wymer, is fabulous in every way imagiinable with regard to excellent and outstanding customer service. Not only is her turnaround response time off the charts she provides incredible expert hands on assistance. Top notch website for vendors as well as couples planning their weddings and/or special events. The best bang for your buck in the wedding industry bar none!

I feel most couples think all "wedding" websites are the same... NOT! As with every coin there are two sides... in this case there is our lovely bridal couples and then there is us... the wedding professionals.
We too need TLC (no pun intended). Some of us need more help than others and we need a safe place to ask for that help & support. Danielle Solomon is my gal. Patience, kind, fun and supportive. She thoroughly looks for every way to maximize my vendor page so that in turn I can be my best for our couples. Everyone gets the ring and lives "Happily Ever After" at Weddingwire.
Huge thansk from Peggy@ Timeless Celebrations... AKA TLC

WeddingWire, is awesome but my customer success manger Kim is a bigger reason for my success. With any new software there is a lot of trial and errors but my customer success manager Kim has managed all my issues and really has improved my leads system. Kim has literally helped me develop copy for clients, sent my clients contracts when WeddingwWire's software had bug, and has helped me come up with keywords to improve my seo. Kim truly cares about my success and thats why I stay with WeddingWire.

I have been working with Wedding Wire for over three years and they are absolutely amazing. I have gotten referrals that I never would have gotten if it wasn't for them! I used to be just a wedding planner is South Florida, now because of Wedding Wire we are a one stop shop. We have everything from chairs and tables, to lighting and florists in house. They are the reason Happily Ever After have grown so much and become so popular in South Florida. I couldn't have made it without Allyson Gambarani, she is the sweetest person with the biggest pacience I have ever meet! I have reached out to her over dozens of times, and not at one time she was annoyed, hurried or bothered by my dumb questions. Since today I have two different listings, it gets kind of hard dealing with both and let me tell you, she goes over beyond for me, and I could not be more grateful for all the work and all the effort she has put in my company. I will be forever thankful for all her dedication and help, because I know for a fact without her, I wouldn't be here. So Thank you Allyson and of course Wedding Wire for creating such a successful tool that has grown my company and made it to something I only dreamed of having. YOU GUYS ARE AMAZING!

The number of advertising opportunities for the wedding industry is overwhelming. I have advertised with many. Wedding Wire is by far my favorite. They offer more than I need and are always responsive to any question or concerns that I have had over the years. Wedding Wire by far makes me feel valued as a customer. In the service industry we recognize quality customer service - and here is where you find it. When I talk with my customers I always want them to walk away with a smile. Wedding Wire makes ME smile :)

We started advertising with Weddingwire 6 years ago with my wedding hair and make-up business. Weddingwire has become one of my primary sources of advertising that keeps my business going! The staff is always there for me and always ready to help in any situation that comes about, from reviews to managing the site, the girls are always there to give expert advise. My account manager has been Kim Knodt in the Orlando area and she has been absolutely wonderful in undertaking any situation I may ask of her. Thanks Kim! I hope you too will find Weddingwire a great place to add your company name, you will enjoy a wonderful experience!
Many Thanks, Crystal Walters, www.weddingsbycrystal.com

The past two months, I have received a call from Keaton, one of the guys in charge of the advertising for videographers on Wedding Wires website. He has been persistent in his communicating with me, but not annoying. He has looked into my work, as well as my own personal sites. Delivered a number based on my statistics and helped me understand where, if I decided to upgrade, my money would be going. Even though I did not purchase anything, his professionalism and courtesy towards me and my business is quite admirable. Definitely a good guy. Thanks Wedding Wire and Keaton for all you are doing!