Web Watcher

This companies software would not install. I looked for a phone contact, there is no phone contact. I emailed their support and told them that I could not get it to install and to please refund me. I did all of this within the first 30 minutes of purchase. They refused to refund it and also never showed up for two appointments they set up. Do not use this company! They will steal your money, not help you or give you a refund.

This app only backs up information from the Target device which can be done for free and if the child deletes anything prior to the back up then it's not captured. Tech support also turns off your sleep mode and you must leave your computer running 24/7 for it to work.
The risk-free trial period is a beat and switch because if you simply find out after the fact that it's not what you were looking for that doesn't qualify as a refund in fact the list of reasons did they give for nonrefundable pretty much covered every scenario.

This is a horrible Predatory company. Stay away

Totally misleading and unless you are a software coder that can point out a specific problem. NO Refund. Beware and don't even waste your time trying for a refund. SCAM, bad business, annoying that companies like this prey on people looking for legit services. I do NOT recommend them

Suggest you have all your questions answered before you pay. They won't offer free trial and won't refund. I'm trapped.

Their website doesn't provide sufficient info about the app. I wasn't able to reach them for my questions before I was misled by their web info and purchased the app. After initial installation, I found out it was not what I expected. When I asked for refund, they won't process my request.

Again, Be very sure if the app is exactly what you want before you pay.

Complicated website. They invite you to try Risk free but they will take your money right away. There is no risk free trial. They will not under any circumstances refund you. Please move on and find another product.
This is the worse scam experience!

This does not work unless you give them access to remote in to your computer to be able to log in because of that I requested a refund in which they are refusing. Do not fall for this scam!

It does not provide you with web history, photos, or even calls. The most I got was text messages. Nothing else. When I asked for a refund they refused. You are supposed to hook up your phone every night for a hour to your computer to get any information. That's not realistic or effective. Don't get

Save your time and money no guarantee except it don't work like you read sorry about your small print and how you hide behind it with your no money back never used guarantee bs look before you leap and keep your money for a deserving company that truly has nothing to hide in there small print

I purchased this product while I was out of town. My partner and kid could not unlock our device, because who knows why, so they were unable to put the program on my son's phone while I was gone for 3 weeks. I was in the process of having to very quickly and unexpectedly move across the continent and my purchase quickly left my mind. Less than 30 days later I requested a refund for the remaining 2 months since I did not install the program or use it and we replaced the device type.

They refused to refund me any money because of there 3 day refund policy. I mean I didn't even get to use it for 3 days. They are crooks and I hear the program is crappy too. But I will never know because I will purchase a different product for my future needs.

There is no "risk free trial". My target device is an Amazon Fire. This is an Android device. After downloading the Android license (for which I was charged approx $59+), within 5 minutes of trying to install it I knew we had a problem. I got on line with their chat technician, who confirmed the software was not compatible. That person suggested I fill out a refund request. Which I did. At this point the purchase was 15 minutes old. One week and three nasty email responses later (from their "customer support team"), no refund. Nor will there ever be a refund. I suspect they make much more profit from people like me than they do from real customers. "You will be ripped off". That statement should be their written guarantee

This company will double or triple charge your card and REFUSE to refund any amount back to you! Do Not bother ur time with this company! Horrible experience! And out of hundreds of dollars thanks to them robbing my account!

Never buy anything from these thugs and losers. They will lie to you and sell you useless software that never worked, when you ask for refund they will never give you your money back.
Stay away from these web catcher scammers

Always have to redownload, people are seriously no help, they take your money and promise you nothing, I will not ever tell anybody that this is a good site cause it's not. Site sucks and takes you money and won't refund. They are scammers.

I ordered because it was risk free. I read them at u had to ask for refund with in 72hours of purchase via cancel form they provide for the risk free to kick in. Giving myself a small window. In my case I filled out the form with in 1 hour of purchase because the app was not hidden on the phone I was watching. I waited a week no once called like the form said. I had a live chat with their employee who was great but unable to help. She told me I had to calls in a 3 days I explained I did she then looked further said it was denied by the team that does that. The reasoning I didn't give their tech team time on the phone to prove it. Itlf I cancel within the time frame no matter the reason is what risk free is. I put in a work ticked to get a call back and refund
Never got a call. Do not buy this product. They take your money and that's that

I have not been able to install this program. It took tech 3 days to contact me and only after opening a dispute with PayPal they refuse to refund. Do not buy this product

After subscribing for my teenage son, I thought I was signing up for 3 months and done, no, they kept charging my credit card. When I did a dispute, they refused to refund my money. Terrible customer service.

Wish I can give 0 star.totally scam... don't buy. Thay won't refund back if you are unhappy and completely waste of money

Webwatcher could not install the software bc it was going to take 2 hours to install. They are now refusing to give me a refund. Total scam

Webwatcher advertises that you can try it risk-free as follows;

<<<<<<<<<<<<<<<<<<What is Webwatcher
Log into your risk-free account and select any device (Android, iPhone, PC, Mac or Chromebook) to monitor discretely from your secure online account. All products install easily in 5 minutes or less, are discrete and thus tamper-proof, and all recorded data is sent to a secure web-based account which allows you to monitor remotely from any device at your convenience. View all recorded data or leverage our alert log, which highlights only items identified as risky behavior. Either way, Webwatcher helps you become a responsible digital parent by protecting your kids against all online and offline dangers>>>>>>>>>>>>>>>>>

After I made a purchase, after 10 minutes, I did not like the service. I submitted to unsubscribe. They still charged me $42.35 for the first month, despite I canceled it within 7-10 minutes of making the payment.
Webwatcher.com is a fraud website and scammers who unlawfully charge people and take advantage of their credit cards. I had to cancel my credit card and request a new one so that scammers like Webwatcher.com will not charge me again. Everyone should stay away from using Webwatcher services.

I was double charged for 3 times of 63.55, and they would not refund. They cover their butts by having in their terms and conditions that a refund will only be issued for when their software isn't performing right, and WILL NOT GIVE A REFUND FOR NOTHING ELSE, INCLUDING DOUBLE CHARGES!

Not a risk free product. They say try for free, your charged day one. When you try to cancel in the 7 day risk free trial. They say no, and no refund will be provided. There are other programs that provide better customer service.

I wish I would have read these reviews before I purchased. Bought and installed the product. It worked for 1 day. Then it stopped working. I contacted Customer Support and they re-issued my license and had me uninstall and re-install. I did that and it didn't work. I did that twice and it didn't work. When I purchased they offered a 7 day trial. At 6 days (after it only working for 1 single day) I reached out to customer support (again) and filed a case for a refund. I actually ended up filling 2 cases. They told me they would issue me a refund. A week later when I did not see any refund on my credit card I contacted them and they said that I was not elligible for a refund. WHAT?!?! I asked them to check the emails, the two different case numbers, the chat transcripts that I had with Tech Support and the email I had with the Refund Department. Nope. They still wouldn't refund me. I asked them if it was worth it for a measly $39.95. Apparently this is how this company does business. What an absolute joke! Even if they had a product that worked, buyer beware and pay attention to these reviews. I wouldn't want to do business with any company that has these policies in place. Staking your company name over lying about a policy all for $39.95?!?! This will eventually catch up to you WebWatcher! Do right by your customers or you won't be around much longer. AVOID THIS COMPANY!

I thought I did my due diligence and research this, but I didn't come across all these negative reviews until it was too late. Please steer clear. They say it is a risk free 7-day trial. So, shortly after installing it on my child's device it kept asking for his permission, even though it is supposed to be hidden. Also, they mention using it on multiple devices, but they want you to purchase multiple subscriptions... so 2 red flags. I immediately cancel my subscription and teach out for a refund. I hear nothing but crickets for days. When they finally do respond they tell me no refund because I didn't contact them within 3 days. I did, you just didn't respond within 3 days. Just keep getting the same reasons telling me no refund. Obviously no human is reading and they are just sending the same response to everyone. Total SCAM!