website thubmnail of WaterBottles.com

WaterBottles.com

Overview

WaterBottles.com has a rating of 5 stars from 316 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WaterBottles.com most frequently mention and customer service. WaterBottles.com ranks 144th among Promotional Products sites.

service
3
value
3
shipping
3
returns
2
quality
3

Instant Feedback

226 reviews
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Jo O.
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The process was incredibly smooth from end to end. We had a deadline by which we needed the water bottles delivered and they not only made that happen, they delivered them a week early. They were attentive to our questions and the end product was absolutely perfect. Great experience, great customer service and account management.
Thanks
Jo

Date of experience: April 16, 2019
RIKKI M.
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Briana was great from the design to communicating all of the details of shipping. She made sure everything was just how I expected it to be and followed up upon receipt of the product. The bottles themselves look much better than I even imagined they would. I am very pleased with the service & the products. I will be ordering from this website again.

Date of experience: October 30, 2019
Annie E.
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Briana Randolph was so great to work with
November 26, 2019

Briana Randolph was so great to work with. Her response time was really fast. She made our experience with waterbottle.com better than any of the other sites that we were looking at. I would 100% come back. Keep hiring people like her!

Date of experience: November 26, 2019
Maggie L.
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Briana was so helpful with getting our order in and delivered in a short time frame. We had water bottles made as gifts for our high altitude wedding as a reminder to our guests to drink plenty of water. The printing of our design looks amazing and is easy to read. We only just got the bottle and haven't passed them out to the guests yet so I can't comment on the durability of the bottles themselves and the printing, but so far we are very pleased with how they turned out. Thank you!

Date of experience: August 12, 2019
Emily B.
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In a constant search for marketing that stands out, Briana graciously sent a Yeti-type tumbler sample. She stuck with me during an approval process that took ages. She was so personable and bent over backwards to accommodate both my worries and the tight delivery request. Waterbottles.com is a MUCH better company for having Briana on the frontlines. Much thanks for making us look good!

Date of experience: December 5, 2018
Darric Q.
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Briana was an absolute ROCK STAR!
January 25, 2019

Briana was an absolute ROCK STAR! She answered all of my inquiries in a timely manner and even adjusted my final order on the fly when I asked for more bottles. We had a wonderful experience all around and truly appreciated the great service. Thanks, Briana!

Date of experience: January 25, 2019
Rachel E.
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WaterBottles.com made the process of ordering custom tumblers so easy! Their customer service was excellent, and Briana was so helpful with all of my questions. The shipping was so fast and the items were very fairly priced. Can't wait to use this site again for future purchases.

Date of experience: August 2, 2019
SolidEnergy S.
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I am grateful I used Waterbottles.com to print out company water bottles. We had a special print job which required colorful, double sided printing and they did an amazing job. Briana Randolph was my main point of contact and she was professional, timely, and fun to work with. I truly appreciate how she went out of her way to address my needs and concerns on the orders. Thank you for a wonderful experience. Will use again!

Date of experience: March 22, 2019
Old C.
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Jessica was extremely helpful with the order
December 18, 2017

Jessica was extremely helpful with the order. I was tight for time, and she got the product to me earlier than anticipated which was a total bonus. She responded promptly and ensured I had all my ducks in line to get it to me on time.

Date of experience: December 18, 2017
San D.
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Outstanding service
October 31, 2017

Outstanding service. Waterbottles.com had great prices. The product is amazing for the price, and the printing of the logos on the bottles looks great. Plus, we had the bottles in hand 4 days after getting the quote and that included shipping time - I would highly recommend.

Date of experience: October 31, 2017
CORE S.
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Jessica is very attentive and prompt when we were working on the logo. I also appreciated that your company went the extra mile to get the approval from our sponsor to have the logo on the water bottle.

Date of experience: May 14, 2018
J A.
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Ms. Briana was an absolute treat to work with, and got our company exactly what we wanted in great timing. It was our first time using waterbottles.com and couldn't have asked for a better experience or price. Had our products within a week of ordering and was greatly pleased with the look and quality. We will be repeat customers for sure!

Date of experience: August 17, 2018
Jeff F.
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Efficient, responsive, competitive and timely
March 27, 2019

Efficient, responsive, competitive and timely. Four of my favorite things when dealing with online companies and WaterBottles.com hit all of them. I highly recommend them and will absolutely use them again.

Date of experience: March 27, 2019
Charlie L.
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Waterbottles.com was very quick and courteous in helping to find the right products for our needs and was ready willing to answer any questions we might have.

The quality of the product was great, order and shipping time was very reasonable.

Date of experience: April 27, 2018
Roger N.
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Briana was awesome in helping me select the water bottles that would meet my needs and making sure we would have delivery in time for our event. Everything went smoothly and we even got delivery a day early! The communication throughout the process was excellent. We will for sure purchase again from WaterBottles.com

Date of experience: August 15, 2019
Fire S.
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My experience with WaterBottles.com was top notch! I worked with Briana and she was extremely helpful throughout the whole process. I was very satisfied with all aspects of this transaction and we are very pleased with our custom water bottle design. 5 star rating...thank you!

Date of experience: June 22, 2018
Tim R.
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Our sales rep
April 11, 2019

Our sales rep. Briana, was very patient as we have several changes and request for proofs. We had a general design in mind, but she helped finalize it and make it awesome. She also had several ideas on how to save some money by making a few minor changes. Overall fantasitc service and help.

Date of experience: April 11, 2019
Nina B.
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The product and printing is high quality and the customer service is beyond what I ever expected. Brianna stayed in constant communication with me for over a month as I decided on the best product for my buisness. She answered ALL of my questions and was able to help expedite a part of my order so I could give them to clients on the day they closed on their new home. It's rare that the customer service and product are so amazing.but I sure am happy they are at WaterBottles.com!

Date of experience: January 9, 2019
Arianna C.
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The customer service at Waterbottles.com was incredible. Briana was there to answer all my questions immediately, via instant messaging on the website. I did not think I was going to be able to get my order in time for the event but Briana got me the water bottles days after I placed the order. My colleagues and I blown away because other water bottle manufacturers could not do this order for us in time. The water bottles met our expectations and I would highly recommend them.

Date of experience: December 19, 2018
Navin C.
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For me the most important factors were quality of product and customer service. Both were superlative. The product came on time, well packaged; and the communication with customer service was timely and courteous.

Date of experience: August 29, 2018