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WatchMaxxReviews 2,930

4.6
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WatchMaxx Reviews Summary

WatchMaxx has a rating of 4.6 stars from 2,930 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WatchMaxx most frequently mention great experience, customer service and fast delivery. WatchMaxx ranks 6th among Watch sites.

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5,361 reviews
Jon G.
0 reviews
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It was going fine until you increased the price by $80 after stepping away from my computer for a couple hours...

Date of experience: December 13, 2017
marcelo p.
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Overall was a smooth transition, got just what I was looking for, nice looking watch. The only downside was that I paid for a 2 days delivery but it took a whole week for delivery, other then that I love my new tag.

Date of experience: December 13, 2017
tung h.
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Good prices
December 13, 2017

Good prices

Date of experience: December 13, 2017
Michael G.
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They never asked me about insurance...
December 13, 2017

They never asked me about insurance...whynt?
Signature required...
No one I know signed for the watch...
Got the watch from a third party who found package...
Lucky to even got it.
Customer service was rude.
I Paid for next day shipping and signature.
Never was delivered as ordered.
Box was opened. I returned merchandise, pay to return open box merchandise, and customer service is rude! Then To add icing to top of all of this I get charged 50$ on top of all of this! This little shopping spree cost me total of 70$.
Want to improve? Watch only cost 345!
I spent 20% in fees and shipping and restocking fees!
Bad experience, no professionalism, no customer service.
But you saved on all shipping fees, and insurance fees
And made 10% plus for processing and annoying me.
Also the taxes that I was charged were never returned.

Date of experience: December 13, 2017
Susan J.
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I was very happy with my purchase, 25% discount off the prices i found in stores. I didn't quite understand the type of store this was and when i got the watch the warranty card from Tag Heuer wasn't there, however a 2 year warranty from Watchmaxx was there. When i called to find out why it wasn't there, the gentleman explained to me that they are a watch reseller and that anytime a piece doesn't come from Tag Heuer directly to the customer, the original warranty card is not included. Very happy with the watch and the price and service

Date of experience: December 13, 2017
Thomas S.
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Great pricing & website
December 13, 2017

Great pricing & website

Date of experience: December 13, 2017
James P.
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Very easy to use and good information on each watch
December 13, 2017

Very easy to use and good information on each watch.

Date of experience: December 13, 2017
Bob M.
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Rachel was great to work with
December 13, 2017

Rachel was great to work with

Date of experience: December 13, 2017
Steven B.
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Great website and customer service
December 13, 2017

Great website and customer service

Date of experience: December 13, 2017
Dean H.
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GREAT experience thru and thru
December 13, 2017

GREAT experience thru and thru - selection, price, and service!

Date of experience: December 13, 2017
John Z.
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Very easy to find my wife favorite watch
December 13, 2017

Very easy to find my wife favorite watch

Date of experience: December 13, 2017
Shannon T.
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Website is easy to navigate, experience was great
December 13, 2017

Website is easy to navigate, experience was great

Date of experience: December 13, 2017
JL G.
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Awesome price terrible customer service
December 13, 2017

Awesome price terrible customer service. Took much longer than the estimated date for delivery and nobody answers emails. When you call they give you some run around answer.

Date of experience: December 13, 2017
Menghan J.
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Wait to see
December 12, 2017

Wait to see.

Date of experience: December 12, 2017
Jan B.
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Great selection and pricing
December 12, 2017

Great selection and pricing - exactly what I wanted!

Date of experience: December 12, 2017
Eunjoo K.
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It was very quick and smooth experience
December 12, 2017

It was very quick and smooth experience.

Date of experience: December 12, 2017
J C.
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Super fast!
December 12, 2017

Super fast!

Date of experience: December 12, 2017
Darwin Z.
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It was so easy to buy watches here
December 12, 2017

It was so easy to buy watches here

Date of experience: December 12, 2017
Holly S.
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Easy form and checkout process
December 11, 2017

Easy form and checkout process. Excited to receive this watch.

Date of experience: December 11, 2017
joseph n.
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Easy
December 11, 2017

Easy

Date of experience: December 11, 2017